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Vermont Castings Radiance
7. The Vermont Castings, Majestic Products Company shall
have no obligation to enhance or update any unit once
manufactured.
IN NO EVENT SHALL THE VERMONT CASTINGS, MAJES-
TIC PRODUCTS COMPANY BE LIABLE FOR INCIDENTAL
AND CONSEQUENTIAL DAMAGES. ALL IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTIES OF MER-
CHANTABILITY AND FITNESS, ARE LIMITED TO THE
DURATION OF THIS WRITTEN WARRANTY. THIS WAR-
RANTY SUPERSEDES ALL OTHER ORAL OR WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitations of
incidental and consequential damages or limitations on how
long an implied warranty lasts, so the above limitations may
not apply to you. This warranty gives you specific rights and
you may have other rights which vary from state to state.
8. The salt air environment of coastal areas or a high humidity
environment can be corrosive to the porcelain enamel finish.
These conditions can cause rusting of the cast iron beneath
the porcelain enamel finish which will cause the porcelain
enamel finish to flake off.
How To Obtain Service
If a defect is noted within the warranty period, the customer
should contact a Vermont Castings, Majestic Products
Company Authorized Dealer with the following information:
1. Name, address, and telephone number of the purchaser.
2. Date of purchase.
3. Serial number from the label on the back of the stove.
4. Nature of the defect or damage.
5. Any relevant information or circumstances, i.e., installation,
mode of operation when defect was noted.
A warranty claim process will then begin. The Vermont
Castings, Majestic Products Company reserves the right to
withhold final approval of a warranty claim pending a visual
inspection of the defect by authorized representatives.
Limited Three Year Warranty
The Vermont Castings, Majestic Products Comany
warrants that this Radiance Natural Vent Room Heater
will be free of defects in material and workmanship for a
period of three years from the date you receive it, except
that the glass door panel, ceramic logs, and gasketing
shall be warranted for one year as described below.
The Vermont Castings, Majestic Products Company will repair
or replace, at its option, any part found to be defective upon
inspection by a Vermont Castings, Majestic Products Com-
pany Authorized Dealer. The customer must return the
defective part or the stove, with shipping prepaid, to the
Authorized Dealer or pay for any Authorized Dealer in-home
travel fees or service charges for in-home repair work. It is the
dealer’s option whether the repair work will be done in the
customer’s home or in the dealer’s shop. If, upon inspection,
the damage is found to be the fault of the manufacturer,
repairs will be authorized at no charge to the customer for
parts and/or labor.
Any Radiance Natural Vent Room Heater or part thereof that is
repaired or replaced during the limited warranty period will be
warranted for a period not to exceed the remaining term of the
original limited warranty or six (6) months, whichever is longer.
Limited One Year Warranty
The following parts of the Radiance Natural Vent Room Heater
are warranted to be free of defects in material and workman-
ship for a period of one year from the date you receive it.
These parts are the glass panel, ceramic logs, and gasketing.
Any of these items found to be defective will be repaired or
replaced at no charge, upon the return of said part to a
Vermont Castings, Majestic Products Company Authorized
Dealer with postage prepaid.
Exclusions and Limitations
1. This warranty is transferable; however, proof of original pur-
chase is required.
2. The Vermont Castings, Majestic Products Comany offers no
warranty on chipping of enamel surfaces. Inspect your Radiance
Room Heater prior to accepting it for any damage to the enamel.
3. This warranty does not cover misuse of the Radiance Natural
Vent Room Heater as described in the Homeowner’s Installation
and Operating Manual, nor does it cover a Radiance Natural Vent
Room Heater that has been modified unless authorized by a
Vermont Castings, Majestic Products Company representative in
writing.
4. This warranty does not cover a stove repaired by someone
other than either a Vermont Castings, Majestic Products Com-
pany Authorized Dealer or an authorized, qualified gas agency.
5. Damage to the unit while in transit is not covered by this
warranty but is subject to claim against the common carrier.
Contact The Vermont Castings, Majestic Products Company
Authorized Dealer from whom you purchased your Radiance
Room Heater. (Do not operate the Radiance Room Heater as this
may negate the ability to process the claim with the carrier.)
6. Claims are not valid where the installation does not conform
to local building and fire codes or, in their absence, to the
recommendations in the Homeowner’s Installation and Operat-
ing Manual.
Warranty
INSTALLER:
Please record the following information
for future reference.
Appliance Serial No. _____________________________
Appliance Type: NG ____
LP ____
Inlet Supply Pressure: ____________________________
Manifold Pressure: ______________________________
Dealer ________________________________________
_______________________________________________
Phone _______________________________________
Installer _______________________________________
_______________________________________________
Phone _________________________________________
Date Installed _______________________________
