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Safety 

Palm is FCC approved, complying with Specific Absorption 
Rate (SAR) standards, making it safe to use. 

Dispose of the device properly. Materials in the device may 
not be safe for landfills. Law requires that you recycle your 
device at a designated electronic waste location.  

 

Limitations

 

No device can be used or sold in Cuba, Iran, Syria, Sudan, or 
North Korea. 

 

Radio waves  

THIS MOBILE PHONE MEETS THE GOVERNMENT’S 
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. 

Your mobile phone is a radio transmitter and receiver. It is 
designed and manufactured not to exceed the emission limits 
for exposure to radio-frequency (RF) energy. These limits are 
part of comprehensive guidelines and establish permitted 
levels of RF energy for the general population. The guidelines 
are based on standards that were developed by independent 
scientific organizations through periodic and thorough 
evaluation of scientific studies. These guidelines include a 

substantial safety margin designed to ensure the safety of all 
persons, regardless of age and health. 

The exposure standard for mobile phones employs a unit of 
measurement known as the Specific Absorption Rate, or SAR. 
The SAR limit set by public authorities such as the Federal 
Communications Commission of the US Government (FCC), or 
by Industry Canada, is 1.6 W/kg averaged over 1 gram of body 
tissue. Tests for SAR are conducted using standard operating 
positions with the mobile phone transmitting at its highest 
certified power level in all tested frequency bands. 

This device is complied with SAR for general population 
/uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and 
had been tested in accordance with the measurement 
methods and procedures specified in IEEE1528. 

The FCC has granted an Equipment Authorization for this 
model phone with all reported SAR levels evaluated as in 
compliance with the FCC RF exposure guidelines. SAR 
information on this model phone is on file with the FCC and 
can be found under the Display Grant section of 
www.fcc.gov/oet/ea/fccid after searching on FCC ID: 
2AOETPVG100. 

Although the SAR is determined at the highest certified power 
level, the actual SAR level of the mobile phone while operating 
can be well below the maximum value. This is because the 
mobile phone is designed to operate at multiple power levels 
so as to use only the power required to reach the network. In 
general, the closer you are to a wireless base station antenna, 

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Summary of Contents for Palm

Page 1: ...USER GUIDE ...

Page 2: ...k screen Secure your Palm with a screen lock Emergency calls Wallpaper Widgets Add a Google account Add an email account Status bar Status bar icons Menu options Apps 18 Organize apps App folders Camera 20 Capture photos Record videos Shooting modes Camera settings Access Photos Screenshots Clock 23 Alarms timer and stopwatch Contacts 25 Favorite contacts Share contacts Delete contacts Phone 27 Ma...

Page 3: ...tifications App settings Notifications Notification sounds App permissions Emergency alerts Battery 38 Power maintenance tips Power saving mode Battery settings Display 41 Brightness level Night light Adaptive brightness Wallpaper Sound 43 Call vibrations Do not disturb preferences Ringtone Notification sound Alarm sound Storage 44 Storage Manager Security Location 45 Google Play Protect Security ...

Page 4: ...Interaction controls Mono audio Captions TTY Mode System 52 Languages Keyboard Google Voice typing Input assistance Quick Launch Date and Time Backup System Updates Reset options Erase all data factory reset Legal information 56 End User Licensing Agreement Your Wireless Devices and Third Party Services Battery Regulatory Safety Limitations Radio waves Hearing aid compatibility 4 ...

Page 5: ...m keeps you connected not consumed Get right to it Palm is designed for quick action to get you what you need in the moment whether it s to post pay listen or break a sweat Get everything you want faster with a mobile device that acts like a personal assistant not a mini computer Want something Just use your voice to ask Super Smart Not Super Sized Palm is designed for action put it into your smal...

Page 6: ... screen tapping See how it works on page 8 Text and Call Syncing Using your Palm does not require a new phone number With text and call syncing you can keep in touch with friends and family using your Verizon phone number Calls and messages will be synced between the two devices See how it works on page 10 Navigation Simplified Easily navigate the device with the use of the touch button See how it...

Page 7: ...p of the display to view quick settings 2 Tap Life Mode to toggle On Off Life Mode timer The Life Mode timer allows you to temporarily suspend Life Mode to maximize your device performance when you need it most Expecting a text or phone call You can disable Life Mode for a designated time as you wait Life Mode will automatically resume when the time is up When a Life Mode timer is in progress a no...

Page 8: ... app You can also add remove reorder the actions on this screen by clicking the manage gear Add a Quick Action 1 Find an app on the Home screen or scroll down to the app drawer 2 Long press the app shortcut to bring up its action menu 3 Tap Manage Add 4 Tap a quick action from the list to add to the action menu 5 Tap the touch button to return to the action menu Remove an Action 1 Find an app on t...

Page 9: ... draw a letter with your finger A list of apps and Quick Actions will appear based on the letter you draw Tap the action to launch Example Draw an S on the Gesture Pad to quickly access Selfie for camera Start Workout for a fitness event or play your Summer Playlist Voice Search Your Palm is voice enabled Simply double tap the power key to use voice to initiate actions You can open an app send a m...

Page 10: ...ur primary Verizon phone number so you can place and receive calls from the phone number you already use If you are having any issues contact Verizon Customer Service at 1 800 922 0204 Navigation simplified Quickly navigate your Palm using the touch button Your Palm has a touch button below the screen to quickly navigate around the device To navigate Single tap Go back Double tap Go home Long pres...

Page 11: ...mpted to enter your PIN or pattern 3 Tap Add face data and follow the prompts to register your face Remove a Face You can always remove your face data To remove your face from Face Recognition 1 Access device settings 2 Tap Face Recognition and enter your PIN or pattern 3 Tap Remove face data and follow the prompts to remove your face Face Recognition Settings Manage how you use Face Recognition 1...

Page 12: ... to the original spelling swipe up Swipe up Fleksy will auto correct words as you type swipe down to quickly cycle through alternative words If you want to revert to the original spelling swipe up Long press While typing long press to quickly see numbers and symbols Drag your finger to the symbol you wish to input and release Voice typing Tap the microphone and speak to quickly use voice to text f...

Page 13: ...he side of Palm there is a single button Pressing and hold the button until the screen turns on Complete the Setup Wizard When turning your Palm on for the first time the Setup Wizard guides you through the initial setup for basic configuration Download your favorite apps Make sure to download all of your favorite music fitness productivity social and lifestyle apps Enjoy millions of the latest An...

Page 14: ...r tap the touch button to return to your previous screen Quick Settings Quick Settings allows you access to certain device functions quicker than using the Settings menu To access 1 Display the Notification panel by dragging the Status Bar down 2 Drag the screen down a second time to view Quick Settings Tap a setting to toggle it on off Tap and hold a setting to go to view more related settings in...

Page 15: ... Call to open a dial pad 3 Dial the emergency number 911 in North America and tap Call Wallpapers Choose a personal or preloaded picture to set as your lock screen background To access wallpaper settings 1 Access device settings 2 Tap Display Wallpaper 3 Choose from your photos or preloaded wallpapers 4 Tap Set lockscreen wallpaper Widgets You can add widgets app extensions that run on the Widget ...

Page 16: ...Accounts Add account Google 3 Input your credentials to sign in to your account Add an Email Account For email addresses that work with the Gmail app 1 Access device settings 2 Tap Users Accounts Add account Exchange 3 Input your credentials to sign into your email account For any email accounts that do not work with the Gmail app go to the Google Play store and download another email app 16 ...

Page 17: ...ive Location service active Missed call Menu Options Use these command options shared by all apps to fully utilize your device s features Menu Tap to pull up a menu of available options for the app More options Tap to view more menu options for an app Share Tap to share an item in another app Edit Tap to edit the item s on the screen Delete Tap to delete items you select on the screen On Off Tap t...

Page 18: ...ctivate then drag to rearrange app shortcut location You can drag them from the App drawer to the Home screen and vice versa 3 When finished tap back or Exit to escape Manage mode App Folders Use folders to organize app shortcuts on the Home screen or in the App drawer To create a folder 1 On the Home screen scroll to the bottom and tap Manage 2 Drag an app shortcut on top of another app shortcut ...

Page 19: ... Drag an app shortcut upward until the Home screen displays and then drop it in the desired location 4 Tap Exit on the Home screen to stop managing Remove a Folder 1 On the Home screen scroll to the bottom and tap Manage 2 Tap a folder 3 Drag app shortcuts out of the folder until the folder is removed Tap Exit on the Home screen to stop managing 19 ...

Page 20: ...ter on the top of the screen to choose a filter Settings Tap Menu on the top of the screen and then tap Settings to change Camera settings Tap Capture to take a photo Press and hold Capture to take rapid photos Record Videos Capture videos with your Palm 1 On the Home screen tap Camera 2 Swipe the screen left or tap Menu and select Video 3 Tap Record to start recording a video To pause recording t...

Page 21: ...rom your front facing camera and instantly put them together for a collage Beauty Add an airbrush effect to smooth out skin Camera Settings Configure your Palm s Camera settings 1 On the Home screen tap Camera 2 Tap Menu Settings The following options are available Size Set the resolution for your photos More memory is required for higher resolution photos Video quality Set your video quality up t...

Page 22: ...ing your first screenshot To take a screenshot 1 From any screen drag your finger down from the Status bar to display the Notification panel then drag the screen down again to display Quick Settings 2 Tap Screenshot To view the image drag the status bar down and tap the screenshot notification You can share or delete the screenshot from the notification panel as well To access saved screenshots 1 ...

Page 23: ...m Alarm sound Choose a sound to play for the alarm Vibrate Choose to allow vibration during the alarm Label Enter a name for the alarm Dismiss or Snooze an Alarm When the alarm goes off at its set time several options will be displayed on the screen 1 To stop the alarm tap Dismiss on the alarm notification 2 To postpone the alarm tap Snooze on the alarm notification Enabling and Disabling an Alarm...

Page 24: ...3 Use the keypad to set the length of the timer 4 Tap Start to begin the timer Tap Pause to pause the Timer Tap Play to resume the timer Tap Delete to stop and reset the Timer Stopwatch Use the stopwatch to time events down to a hundredth of a second To access the stopwatch 1 Tap Clock on the Home screen or app drawer 2 Tap Stopwatch 3 Tap Start to begin timing 4 Tap Lap to measure lap times 5 Tap...

Page 25: ...e 7 digit number Tap More fields to enter more detailed contact information 3 Tap Save in the upper right corner to save Edit a Contact Edit contacts by adding removing or changing information stored in a contact To edit a contact 1 Tap Contacts on the Home screen or app drawer 2 Tap a contact 3 Tap Edit on the top of the screen 4 Tap any field to change contact information 5 Tap Save on the top r...

Page 26: ...rite again Share a Contact Share a contact through various apps To share a contact 1 Tap Contacts on the Home screen or app drawer 2 Tap a contact you want to share 3 Tap More Options and then tap Share 4 Choose which app to share the contact through Delete a Contact To delete contacts 1 Tap Contacts on the Home screen or app drawer 2 Tap Delete 3 Select which contacts you want to delete and then ...

Page 27: ...r s phone number and name if they are a saved contact are displayed on the screen when you are receiving a call To answer a call tap Answer on the incoming call screen End a Call To end a call tap End on the call screen Decline a Call As the device is ringing you can decline the call by tapping Decline on the incoming call screen Call Volume Swipe the Status Bar down to reveal the Notification Pan...

Page 28: ... the On hold number to switch between the two calls Tap Merge to create a conference call Tap Manage Conference call to add more people to the conference call Wi Fi Calling Call someone over a Wi Fi network Wi Fi Calling is provided by your wireless network provider To turn Wi Fi Calling On Off 1 Make sure you are connected to a Wi Fi network 2 Tap Phone on the Home screen 3 Tap More Options Setti...

Page 29: ... you will find the assigned speed dial numbers 3 Tap an unassigned number 4 Type in a number or tap Contacts to assign a contact to the number To delete Tap an assigned number and tap Delete Make a Call Using Speed Dial 1 Tap Phone on the Home screen 2 Tap Dial Pad if it is not displayed 3 Long press the Speed dial number to call Phone Settings Manage settings for the Phone app 1 Tap Phone on the ...

Page 30: ...lete a Conversation Delete an entire conversation with another person on your Palm 1 In Message swipe the conversation you want to delete to the left 2 Confirm the deletion Delete a Message Delete individual messages in a conversation 1 In Message tap the conversation from which you want to delete a message 2 Long press a message you want to delete and tap Delete Messages 3 Select the message and ...

Page 31: ...1 Tap Message on the Home screen or app drawer 2 Tap a conversation to view messages 3 Tap the Send message field to type a message 4 Tap Send 31 ...

Page 32: ...ettings on your Palm To access settings 1 From any screen pull the status bar down to reveal the device s quick settings 2 Tap the settings icon in the upper right corner of the screen Or Tap Settings on the bottom of the Home screen Or Tap the Settings app shortcut in the app drawer 32 ...

Page 33: ...Network name Enter the SSID Security Choose a security option Password Enter the network s password Advanced options Enter Proxy and IP settings 5 Tap Save Advanced Wi Fi Preferences Access advanced Wi Fi settings such as open network notifications Wi Fi Direct and more 1 Access device settings 2 Tap Network Internet Wi Fi and then tap the switch to turn Wi Fi on 3 Scroll down and tap Wi Fi prefer...

Page 34: ...icted data for selected apps tap Unrestricted data and tap the switch next to each app Mobile data Configure mobile data settings To turn your mobile data On Off 1 Access device settings 2 Tap Network Internet Data usage 3 Tap the Mobile data switch to turn On Off Billing cycle Data Warnings and Data Limits Set your billing cycle reset day as well as data warnings and limits 1 Access device settin...

Page 35: ...ork Internet Data usage Network restrictions 3 Tap each network to set its restrictive status Airplane Mode Airplane mode turns off all network connections including mobile data Wi Fi and Bluetooth To turn Airplane Mode On Off 1 Access device settings 2 Tap Network Internet Airplane mode 3 Tap the Airplane Mode switch to turn it On Off 35 ...

Page 36: ...t to connect to has its Bluetooth turned on 5 Tap the device and follow the pairing instructions Paired Device Settings Manage settings for a connection with a device Rename a Device 1 Access device settings 2 Tap Connected devices Bluetooth 3 Tap Settings next to the paired device 4 Enter a new name in the Name field The following options may or may not be available to you depending on the paired...

Page 37: ...s Bluetooth and then tap the switch to turn on Bluetooth 3 Tap Settings next to the paired device and then tap FORGET to remove the paired device Device Name Edit your Palm s name to change how it is displayed when pairing with other devices 1 Access device settings 2 Tap Connected devices Bluetooth 3 Tap Device name 4 Enter the new name and tap RENAME 37 ...

Page 38: ...sions Manage which device features the app has access to Storage View app data storage and clear app data and cache stored on the device Data usage View mobile data usage and adjust app data usage settings Battery View and manage the app s battery usage Open by default Set how the app will launch from links and other defaults Display over other apps Allow the app to display on top of other apps yo...

Page 39: ...ice features such as Location Camera Microphone and more To access App permissions 1 Access device settings 2 Tap Apps notifications App permissions 3 Tap a feature to enable disable individual apps from using the feature Default apps View the apps that come pre installed on your Palm To view and manage these apps 1 Access device settings 2 Tap Apps notifications Advanced Default apps 3 Tap an app...

Page 40: ...atically Tap to set Power saving mode to be turned on automatically at 5 or 15 battery Battery Settings Monitor battery power usage on your Palm To access Battery settings 1 Access device settings 2 Tap Battery Battery percentage Shows your device s battery percentage Power saving mode Tap to turn Power saving mode on This will reduce screen brightness and limit connections to mobile data Bluetoot...

Page 41: ...p Display Night Light Status 3 Drag the Intensity slider to adjust the intensity of Night Light To set a schedule for Night Light to come on automatically 1 Access device settings 2 Tap Display Night Light 3 Tap Schedule and choose a custom time or choose for Night Light to turn on from sunset to sunrise Adaptive brightness Optimize brightness level for available light 1 Access device settings 2 T...

Page 42: ...e screen off after a set amount of time Auto rotate screen Tap to turn auto rotation on off for the display Font size Tap Font size and then drag the slider to set the text size Display size Tap Display size and then drag the slider to adjust the size of objects on the screen Screen saver Tap Screen saver Current screen saver to choose what to display as your screensaver Tap When to start to adjus...

Page 43: ...b preferences Set preferences and priorities for notifications and rules for when Do Not Disturb is activated 1 Access device settings 2 Tap Sound Do Not Disturb preferences to configure the following Priority only allows Set priorities for which events will allow for notifications and disturbances Allow disturbances from Reminders Events Alarms Messages Calls and Repeat callers Block visual distu...

Page 44: ...lect and hear a preview 4 Tap OK You can also add a custom alarm sound by tapping Add ringtone at the bottom of the ringtone list Storage View your Palm s storage and how much storage different parts of the device take up Free Up Space Free up storage room on your Palm by removing unwanted or unnecessary files 1 Access device settings 2 Tap Storage Free Up Space 3 Choose files to remove from your ...

Page 45: ...et a secure screen lock 1 Access device settings 2 Tap Security Location Screen lock 3 Tap a screen lock type Follow the prompts to set up Screen Lock Settings Configure your Palm s screen lock settings To access Screen lock settings 1 Access device settings 2 Tap Security Location Screen lock settings The following settings can be adjusted Make pattern visible Tap the switch to make your pattern ...

Page 46: ...termines location using GPS Wi Fi Bluetooth and mobile networks Battery saving Determines location using Wi Fi Bluetooth and mobile networks Does not use GPS Device only Determines location using GPS and device sensors App level permissions Choose which apps have access to location services 1 Access device settings 2 Tap Security Location Location App level permissions 3 Tap the switch next to eac...

Page 47: ...ers 3 Tap the settings gear to the right of the user and tap Remove user Delete Accounts Set up and manage your Google Verizon email or other social networking accounts To access account information and settings 1 Access device settings 2 Tap Users Accounts 3 Tap your account to view its settings Add Account You can add Google Verizon and other social networking accounts To add an account 1 Access...

Page 48: ...ation to edit medical information 4 Tap Add contact to add an emergency contact Automatically Sync Data Allow apps to automatically refresh data in the background To turn this feature On Off 1 Access device settings 2 Tap Users Accounts 3 Tap Automatically sync data to turn On Off Note Turning this feature off substantially increases battery life Apps will sync when you open them regardless of set...

Page 49: ...ccess to read the elements present on the screen To turn this feature On Off 1 Access device settings 2 Tap Accessibility My Verizon Guided Navigation 3 Tap the switch and follow the prompts to turn On Off Select to Speak Select to Speak allows users to tap certain items on the screen to hear them read aloud To turn on Select to Speak 1 Access device settings 2 Tap Accessibility Select to Speak 3 ...

Page 50: ...options Font size Tap to adjust the size of the text on the screen Display size Tap to adjust the size of objects on the screen Magnification Tap to use gestures such as triple tapping pinching and dragging two fingers across the screen to zoom and scroll the screen Color Correction For those that are color blind tap to set the colors on the screen Color Inversion Tap to switch the text and backgr...

Page 51: ...turn Captions On Off 1 Access device settings 2 Tap Accessibility Captions 3 Tap the switch to turn On Off 4 Tap the following to adjust caption settings Language Choose your caption language Text Size Adjust the size of the text Caption Style Adjust font color and background color for the text High Contrast Text Modify the text to have high contrast against the background To turn High Contrast Te...

Page 52: ...ons Remove Select the language to remove and tap Remove Virtual Keyboard Palm s default keyboard is Fleksy You can choose between Fleksy or other keyboards downloaded from the Google Play Store to use on your device To manage keyboards 1 Access device settings 2 Tap System Languages Input Virtual keyboard Manage keyboards 3 Tap each keyboard to enable or disable Google Voice Typing Google Voice Ty...

Page 53: ...the following to enable Voice Search Press the power button twice to start Google Assistant Open Camera Press the power button twice to open Camera Volume setting Press the power button twice to transfer the volume bar control Date and Time Your Palm is set to automatically receive date and time information from your network If you are outside of network coverage you can manually set the date and ...

Page 54: ... resetting aspects of your Palm including network app preferences and factory reset Reset Wi Fi Mobile Bluetooth To reset Wi Fi Mobile data and Bluetooth settings 1 Access device settings 2 Tap System Reset options Reset Wi Fi mobile Bluetooth 3 Tap Reset Settings and confirm Reset App Preferences You can reset app preferences including notifications permissions and more To reset app preferences 1...

Page 55: ...to set up your Palm as new About Phone Find information about your Palm including device status legal information hardware model serial number software version and more in the About Phone menu To access 1 Access device settings 2 Tap System About phone 3 Tap an item to view more information about your Palm Legal Information To view Palm s End User Licensing Agreement go to palm com eula To view Pa...

Page 56: ... Wireless is not responsible for your use of your Palm or any non Verizon Wireless applications services and products including any personal information you choose to use submit or share with others Specific third party terms and conditions terms of use and privacy policies apply Please review carefully all applicable terms conditions and policies prior to using your Palm and any associated applic...

Page 57: ... as the Specific Absorption Rate or SAR The SAR limit set by public authorities such as the Federal Communications Commission of the US Government FCC or by Industry Canada is 1 6 W kg averaged over 1 gram of body tissue Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands This device is...

Page 58: ...e http www ctia org The World Health Organization WHO considers that present scientific information does not indicate the need for any special precautions for use of mobile phones If individuals are concerned they might choose to limit their own or their children s RF exposure by limiting the length of calls or using hands free devices to keep mobile phones away from the head and body Additional W...

Page 59: ... Your mobile phone is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it Please note by using the device some of your personal data may be shared with the main device It is under your own responsibility to protect your own personal data not to share with it with any unauthorized devices or third party devices connected to yours For products with Wi ...

Page 60: ... return or exchange policies consult your service How the ratings work M Ratings Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled M4 is the better or higher of the two ratings T Ratings Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing ...

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