User guide
30
Before you begin
The target phone receives an incoming call. Your system administrator has enabled the directed call pickup and set the directed call pickup
code.
Procedure
1.
Select
The DPickup (Pick Up) appears on the phone screen
2.
Select DPickup (Pick Up) on your phone
3.
Enter the phone number which is receiving an incoming call
4.
Select DPickup (Pick Up) again
The call is answered on your phone
Tip: When the phone is idle, you can use a Directed Pickup or BLF/BLF List key to pick up a call to a specific contact directly.
Picking up a group call directly
When any phone within a predefined group receives an incoming call, you can pick up that call on your phone. If there are multiple incoming
calls on the group at the same time, you can only pick up the first incoming call.
Before you begin
Your system administrator has enabled the group call pickup and set the group call pickup code.
Procedure
1.
Select
The GPickup appears on the phone screen
2.
Select GPickup on your phone when any phone in the group receives an incoming call
The call is answered on your phone
Call park
You can use call park to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another
office or conference room).
Note: Call park is not available on all servers. Contact your system administrator for more information.
Using call park feature
You can park an active call by tapping the pre-configured call park key on the phone, and dial the call park retrieve code to retrieve the parked
call.
Before you begin
Make sure you have configured a Call Park Key. Contact your system administrator for the call park retrieve code.
Summary of Contents for One Talk CP965
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