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User Guide

Verizon Internet Gateway

for Business

        

                  

[SKU: FSNO21VA]

Summary of Contents for FSNO21VA

Page 1: ...User Guide Verizon Internet Gateway for Business SKU FSNO21VA...

Page 2: ...Setting Up 10 4 Logging Into Your Verizon Internet Gateway 11 4 1 Connect and Log in via Wi Fi 11 4 2 Connect and Log in via Ethernet 12 5 Configuring Your Router with the Web GUI 13 5 1 Home 13 5 2...

Page 3: ...ess Control Settings 40 5 8 NAT Forwarding 42 5 8 1 DMZ Settings 42 5 8 2 UPnP Settings 43 5 8 3 ALG Settings 44 5 8 4 Virtual Servers Settings 45 6 Technical Specifications 47 7 Troubleshooting 48 FC...

Page 4: ...ernetgateway 1 Inside the box Thank you for choosing Verizon Internet Gateway Model Num FSNO21VA Once you open the product package you should find the following items inside Verizon Internet Gateway P...

Page 5: ...ireless networks and offers connectivity for up to 128 devices 64 devices for 2 4 GHz and 5 0 GHz each within the range This feature rich router is also designed with various functions including band...

Page 6: ...setup verizon com businessinternetgateway WPS Button Reset Pin Hole Screw for Bracket not included SIM Card Slot Door Flip Type DC IN WAN LAN 1 4 Ports Barcode Label 6 Product Label...

Page 7: ...card slot door The router is pre installed with a Verizon SIM card However if you are advised to change the SIM card for certain reasons flip the door cover to locate the SIM card slot and insert remo...

Page 8: ...d Green Paring WPS Pairing Hard Blink Blue Other Factory Reset Fast Blink Lime FW Error Soft Blink Red 2 2 LED Status and Indications 2 3 Ethernet Port LED Mode Ethernet Port LED Mode Status Left LED...

Page 9: ...802 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones heavy duty motors fluorescent lights and some industrial equipments that may generate signal interfer...

Page 10: ...information about the default name and password of the router s Wi Fi network check the product label on the back side of your router Connecting via Ethernet The router can connect to other devices vi...

Page 11: ...and perform your configurations 4 1 Connect and Log in via Wi Fi 1 You can automatically connect your device by scanning the QR code on the product label To connect manually move to step 2 2 Scan ava...

Page 12: ...r computer to the router s LAN port for configuration instead of Wi Fi Simply connect to one of the four LAN ports by using the supplied Ethernet cable 2 Open a web browser and enter the router s defa...

Page 13: ...side to navigate functions of your router such as Wi Fi Settings Internet Control Device Settings Network Diagnostic Security and NAT Forwarding Logout Click it to log out You will be asked if you wa...

Page 14: ...Basic From the Basic page you can configure your basic Wi Fi settings Band Steering enables your router to dynamically assign wireless devices smartphones laptops or tablets to their capable frequency...

Page 15: ...s also known as SSID Note about input conditions Input value size 1 32 bytes with alphabet A Z and a z digits 0 9 and or symbols ALL Wi Fi Password Enter the password for your Wi Fi network A complex...

Page 16: ...5 2 2 2 4GHz 5 0GHz Wi Fi settings 2 4GHz 5GHz If you disable Band Steering you will have to configure 2 4GHz or 5GHz separately in their respective tab s setup verizon com businessinternetgateway 16...

Page 17: ...cording to the selected version AES encryption is the default encryption type for WPA standards 2 4GHz 5GHz Channel settings Mode Select the wireless standard for the router s Wi Fi network The suppor...

Page 18: ...or 5GHz so designated users can enjoy Wi Fi connectivity without accessing your primary Wi Fi networks Once enabled with the toggle switches you can set the Wi Fi name SSID Wi Fi password and security...

Page 19: ...If your client device has a WPS button push it and click the Pair button below to start WPS pairing If pairing is successful input the Client WPS PIN and click Register if your client device has a WPS...

Page 20: ...you to restrict selected devices to access Internet on your network at specified times To start using this feature click Add New to set the connected device with Internet access controls 5 3 Internet...

Page 21: ...me and Mac Address of the selected device will be auto filled You may choose Manually to fill out the Device Nickname and Mac Address manually Sun Sat Select the day s from Sunday to Saturday Start ti...

Page 22: ...ess network You may click on Connected devices to view information of your connected client devices for example Mac Address IP address and IPv6 address for devices connnected through Ethernet as well...

Page 23: ...rameter information about your router s Internet connection IPv4 is the default Internet protocol on the Internet Internet v6 Displays IPv6 parameter information about your router s Internet connectio...

Page 24: ...ncluding MAC Address IP Address Subnet Mask and DHCP Server status To edit LAN settings go to Network LAN Network Network Status Cellular Displays cellular network information including Operator name...

Page 25: ...z 5GHz frequencies including network name SSID radio mode channel bandwidth and other parameter information To edit these Wi Fi settings go to Wi Fi Settings Network Network Status System Information...

Page 26: ...k data usage with upload and download data displayed in MB KB for monthly and current periods Ensure that your router s date and time settings are correct for accurate Monthly usage information To che...

Page 27: ...or manually input the Primary Secondary DNS addresses if you choose Use the following Address About IP Passthrough You may use the toggle switch to enable or disable IP Passthrough function If IP Pass...

Page 28: ...ough IPPT mode 1 When IPPT is enabled only one of the four LAN ports can be used to an external device through Ethernet for obtaining IP address The IP address will then be assigned to the only extern...

Page 29: ...IP address is 192 168 0 1 Subnet mask use the drop down menu to select an available subnet mask the router s default subnet mask is 255 255 255 0 Advanced DHCP use the toggle switch to enable disable...

Page 30: ...drop down menu to choose Get dynamically from ISP or Use the following Address If you choose Get dynamically from ISP the Primary Secondary DNS will be auto filled If you choose Use the following Add...

Page 31: ...5 4 8 Client List Network Client List Client List displays general device information under your LAN and Wi Fi networks setup verizon com businessinternetgateway 31...

Page 32: ...Admin Password page you can change the login password for the router s Web UI It is essential to change the password regularly for the security of your router Use complex strong password with a mixed...

Page 33: ...or your router is configured automatically over the cellular network by default and is displayed in Gateway Current Time You may select SNTP mode to enter NTP server and time zone manually To save set...

Page 34: ...ce If the issue s remains you may reset the device back to factory default settings To perform a cold reset to factory default settings use a pin to insert the Reset Hole on the front of the device fo...

Page 35: ...ware Update page displays your router s software version information Firmware is the software that your router runs on You can click or tap Check for New Version to manually check if new firmware vers...

Page 36: ...the Result box 5 6 Diagnostic Setting Ping Traceroute Use the drop down menu to select Ping or Traceroute as the diagnostic tool Type Use the drop down menu to select IPv4 or IPv6 as the protocol typ...

Page 37: ...Security 5 7 1 Firewall Settings Security Firewall The router features a built in firewall with four modules to give your network comprehensive protections from unauthorized intrusions from malicious...

Page 38: ...Block Ping When active the router will not answer ping requests from the Internet This can increase security as pinging is a common method used by hackers to test networks LAN Block Ping When active t...

Page 39: ...ew to setup a new client for IP MAC Binding 3 Select a device from the Client menu or enter the MAC address manually 4 Specify the IP Address the client will use and enter a Description of the device...

Page 40: ...connect to the router Each device is identified by its unique MAC address or IP address To set Access Control 1 Use the toggle switch to enable Access Control 2 Select Blacklist not permitted or Whit...

Page 41: ...To save settings click Save setup verizon com businessinternetgateway 41...

Page 42: ...provide an extra layer of security to the rest of the network or can be useful if a network client PC cannot run an application properly from behind an NAT firewall However since it opens the client u...

Page 43: ...ommunicate with each other such as computers printers mobile devices and etc Some devices may require UPnP to be enabled to function properly Use the toggle switch to enable or disable UPnP according...

Page 44: ...ent that augments the firewall Services such as VPNs or Virtual Servers may require ALG modules enabled By default all ALG modules are active Use the toggle switches to disable any ALG module if neces...

Page 45: ...und in most networked routers operating as a function of its firewall It consists of two different technologies SIP and ALG Session Initiation Protocol SIP The underlying service that powers all Voice...

Page 46: ...Client Select a device from the menu or manually assign Internal Private IP Port Internal IP Enter the IP address of the computer on your local network If you select a device from the drop down menu...

Page 47: ...O LED Front facing dimmable tri color LED x 1 WPS WPS button x 1 Max connected devices Up to 128 devices 64 devices for 2 4 GHz and 5 GHz each LAN RJ 45 Gigabit LAN ports x 4 WAN WAN port x 1 Reset Re...

Page 48: ...vice or computer can be allocated an IP address on the network by the router s DHCP server You ll need to check the support for your device or computer s operating system e g Windows or Mac OS for det...

Page 49: ...rio duplicated IP address conflict occurs and you may not be able to connect to the network To solve this issue you may Convert the device with the static IP address to a DHCP client the device A in t...

Page 50: ...ouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the eq...

Page 51: ...r the cable is wet It may cause short circuit Power off the device when near medical equipment or high precision control systems to avoid potential interference Charge with specified voltage only Plac...

Page 52: ...misuse Stop all the applications and shut down the device before cleaning it Keep the device and its accessories dry at all times If anomaly occurs contact Verizon Support immediately When storing the...

Page 53: ...e in using the software will be terminated Copyright Statements Verizon Wireless is a trademark of Verizon Trademark Services LLC the Verizon Wireless service and product names in this site and the ot...

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