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pg 45

OP
TION

AL S

ERVICE

S

Global Rental:

For the less frequent international traveler, Verizon Wireless 

customers can quickly and easily rent a wireless device for use while they are traveling 
abroad.

International (CDMA) Roaming:

At home or abroad, use your wireless device in over 

20 countries.

For more information:

Visit verizonwireless.com/international.

Other products and services

Whether it’s business or personal, Verizon Wireless offers a variety of wireless solutions 
for your notebooks, Personal Digital Assistants (PDAs) and/or Smartphones.

Office Message Alert:

When a Voice Mail is left on your office phone’s Voice Mail, a 

TXT Alert is sent to your wireless device.

Wireless Sync®:

Delivers your personal or business e-mail, calendar, contact and task 

to your wireless device. With support for both corporate and POP3/IMAP e-mail, you 
have no need to create a new e-mail address – just use the one you already have.

BroadbandAccess Connect:

Allows you to connect your notebook computer to the 

Internet using your wireless device while traveling.

Summary of Contents for Palm Centro

Page 1: ...s 15 Using a phone headset 17 Managing personal information 19 Locking your smartphone and info 25 Turning all sounds on and off 26 Performing a soft reset 27 Where to learn more 27 Assistance 29 May...

Page 2: ...TABLE OF CONTENTS Voice services 44 International services 44 Other products and services 45 More information 47 Important safety and legal information 57...

Page 3: ...werofAmerica smostreliablewirelessnetwork This guidehelpsyouunderstand yournewPalm Centro smartphoneandallthethings youcandowithit solet sgetstarted Formoredetailedinformationaboutyoursmartphone refer...

Page 4: ...pg 4 NOTES...

Page 5: ...gyour smartphoneon off Making receiving andending calls Adjustingringer volumeand ringtones Settingup andaccessing voicemail Usinga phone headset Managing personalinformation Locking your smartphone a...

Page 6: ...gator andCenter button 10 Applications 11 Power End 12 WirelessSync emailapplication 13 Menu 1 Self portraitmirror 2 Cameralens 3 IR infrared port 4 Expansioncardslot formicroSDcards 5 Lanyardconnecto...

Page 7: ...whichitemis affectedbyyour nextaction Usethe 5 waytomovethehighlightfromoneitemtoanotherbeforeopeningorselectingit Thehighlightcantakeoneoftwoforms dependingonwhatishighlighted Borderglow Whenanentire...

Page 8: ...ccesstoadditionalfeatures Thesemenus areusuallyhiddenfromview buttheyappearwhenyoupressMenu Togetthe mostoutofyoursmartphone it sagoodideatofamiliarizeyourselfwiththe additionalfeaturesavailablethroug...

Page 9: ...ff Youcanalsohaveboththesmartphonescreen andthephoneturnedonoroffatthesametime Wakingupthescreen Whenyoursmartphonescreenisoff youneedtowakeupthescreen 1 PressandreleasePower End towakeupthescreen 1 C...

Page 10: ...ssandholdPower End toturnonyourphone Whenyoursmartphone locatesasignal thewordsVerizonWirelessandthesignal strength icon appearatthetopofthescreen indicatingthatyoucanusethephoneand Internetfeatures i...

Page 11: ...tohavenamesandnumbersinyourcontactlistbeforeyoucandialacallby usingacontactname seetheUserGuideforinformationaboutaddingcontactnames andinformation 1 PressPhone 2 SelecttheContactsfavoritebutton 3 Usi...

Page 12: ...all dooneof thefollowing Press Send Usingthe5 way orthestylus selecttheonscreenAnswerbutton Presstheheadsetbutton iftheheadsetisattached Toignoreacall dooneofthefollowing Sendthecalltovoicemail PressP...

Page 13: ...ectHangUpAll Pressthebuttonontheheadset iftheheadsetisattached Adjusting ringer volume and ringtones Whenacallisnotinprogressandmusicisnotplaying presstheVolumebuttononthe sideofyoursmartphonetoadjust...

Page 14: ...hisboxis checked theringvolumebeginssoftly andthenincreases thelonger itrings 8 Selectaringtonefromthepicklisttoidentifyeachof thefollowing KnownCaller AnincomingcallfromsomeoneinyourContacts or Favor...

Page 15: ...raDigits ifyou definedthisoption seetheUserGuideforinformationondefiningextradigits Remember youdonotneedtopressOption toenternumbers or when respondingtovoicemailprompts What are all those icons Youc...

Page 16: ...uareinanarea thatsupportsBroadbandAccess EVDO data services Yourphoneisonanda1xRTTdataconnectionisactive Youcanstill makecalls butyoucannotanswercalls incomingcallsgoto voicemail Whenyoumakeacalltheda...

Page 17: ...singraywhenthis featureisoff inbluewhenthisfeatureison andinwhitewitha blue B whenyoursmartphoneiscommunicatingwithanotherBluetooth device Thebatteryispartiallydrained Whenthebatterydrainsto20percent...

Page 18: ...ated 4 Prepareyourhands freedevicetoacceptaconnection fromanotherBluetoothdevice Seethedocumentation thatcamewithyourhands freedeviceforinstructions 5 SelectSetupDevices 6 SelectHands freeSetup 7 Foll...

Page 19: ...iththe Bluetoothhands freedevice NOTE IfyouhavebothaBluetoothheadsetandacarkit thelastoneyouconnectedbecomestheactivedevice Toswitch betweentheheadsetandcarkit turnofftheactivedevicebeforeyoutrytoconn...

Page 20: ...oftware youareusing asfollows NOTE Youcancustomizewhichapplicationssynchronize SeetheUserGuideforinformation 1 Connectyoursmartphonetoyourcomputer seetheUserGuideforinstructions 2 Pressthe sync button...

Page 21: ...nformation see Synchronizinginformation basics onpage19 1 PressPhone 2 SelecttheContactsfavoritebutton 3 SelectNewContact 4 Usethe5 way tomovebetweenfields asyou enterinformation 5 Optional Doanyofthe...

Page 22: ...ilyscheduleandanyitemsonyourTaskslistthatare overdueorduetoday If there sroom AgendaViewalsoshowsyourscheduleforthe nextdates thathaveeventsscheduled DayView Showsyourdailyscheduleonedayata time WeekV...

Page 23: ...ginformation basics onpage19 1 PressCalendar untilDayViewappears 2 SelectGoToandthenselectthedesiredday 1 Selecteddate 2 Selectedday 3 SelectNew 4 Usingthekeyboard enter astarting hourandminutefor the...

Page 24: ...nal Toenterdetailsforatask selectthetask description andthenselectDetails Setanyofthe following Priority Selecttheprioritynumberforthistask 1is mostimportant Category Assignthetasktoaspecificcategory...

Page 25: ...onwheneverthe screenisoff Eachtimeyouwakeupthe screen youmustturnoffKeyguardtounlockthekeyboardanduseyoursmartphone ToturnoffKeyguard dothefollowing 1 Whenthescreenisoff pressPower End towakeup thescr...

Page 26: ...ouansweracall Youmustusethe5 way toselecttheonscreenbuttonsduringthecall Usethissettingtoavoid accidentally pressingonscreenbuttons whileyou reholdingyour smartphone nearyoureartospeak 4 SelectDone Tu...

Page 27: ...npressitintoplace 5 Slidethebatterydoor ontothebackofyour smartphoneuntilitclicksintoplace NOTE IfthephoneandBluetoothsignalswereonbeforeareset these signalsautomaticallyturnonafterthereset Where to l...

Page 28: ...rner SelecttheTips icontolearnaboutthetasksyoucanperforminthatdialogbox OnlinesupportfromPalm Forup to datedownloads troubleshooting andsupport information gotopalm com centroverizon support Ifyouneed...

Page 29: ...pg 29 ASSISTANCE Assistance Maywehelp you EZMove if youmove Lossortheft Toll free calls andemergencyservices Fraud prevention Assistive communication devices...

Page 30: ...UseMyAccountto Checkyourbalance minutesormakepayments Addorremovefeatures ResetVoiceMailpasswordsandmore TheMyAccountAdvantage GettheseaddedbenefitsforregisteringforMyAccount You llreceivefreeBack UpA...

Page 31: ...reless com data Demos andtutorialsonproductsandservices Onlinetechnicalsupportforproductsandservices CustomerServiceassistance CustomerServiceRepresentatives arealsoavailableatyourlocal VerizonWireles...

Page 32: ...eappliesunlessdeviceisreturned Someplansareonlyavailablewithspecificequipment Acceptanceofa promotionmayrequireanew1 or2 yearagreement HowtosignupforNewEveryTwo If youmaintainserviceonaCallingPlanof 3...

Page 33: ...rop downmenu 4 Hit Send tosubmite mail U S Mail Usethechange of addressformonthebackofyourbill Telephone CallCustomerServiceat1 800 922 0204fromanyphone toll freeinthe U S or 611andSendfromyoursmartph...

Page 34: ...ACHorenroll inourAutoPay Program WiththeAutoPayProgram Allowsyoutochoosetohaveautomaticpayment deductionstakenfromyourbankaccount Toenroll youcanfilloutthebackofyour remittanceslipandmail itin call 1...

Page 35: ...Storeusingour BillPaymentKiosks EZ Move if you move Whenyouarriveinyournewcity dooneofthefollowing VisitaVerizonWirelessCommunicationsStore Call1 877 316 1747 fromaphoneotherthantheoneyouwanttomove Go...

Page 36: ...llnot beheldresponsiblefor thecharges Recordyourwirelessdevice selectronic serialnumberinthebackofthis guideand keepitsafe HaveyourwirelessdeviceservicedonlyataVerizonWirelessCommunicationsStore orbya...

Page 37: ...pg 37 MOBILE ENTERTAINMENT Mobile entertainment Youremail Messaging Webbrowser...

Page 38: ...porateemailuserswithanemailaccounthostedbytheircompany Afteryou performthesetuponyoursmartphone youmustinstallsoftwareonacomputer that sconnectedtoyourcorporatenetwork Ifyouuseweb basedemail forexampl...

Page 39: ...ndemailaddressesthatsupport theseformsofmessaging Beforeyouuseyoursmartphonetosendorreceive messages refertoyourserviceplanforpricingandavailabilityofmessagingservices Creatingandsendingatextmessage 1...

Page 40: ...ctNew 3 SelecttheTofieldtoaddressthemessage PressCenter Iftherecipient snameappearsinthelistofrecent addresses selectitfromthelist If therecipientisinyourContactslist enter thefirstinitialandlastname...

Page 41: ...Wireless Viewingawebpage 1 PressPhone andconfirmthatdataservicesare available YoushouldseeeithertheNationalAccess iconortheBroadbandAccess iconinthetitlebar IfyoudonotseeaNationalAccessorBroadbandAcce...

Page 42: ...ant togotoorviewalistofrecentlyviewedwebpages Goesbackinorderthroughpagesyouviewed Goesforwardinorder throughpages youviewed Refreshesthepagewiththelatestcontentfromthewebsite Opensalistwhereyoucansel...

Page 43: ...pg 43 OPTIONAL SERVICES Optional services Safetyand protection Wirelessdeviceprotection Voice services International services Otherproducts andservices...

Page 44: ...e protection Receivetotalprotectionforyourwirelessdeviceandlimitedaccessories Ifyour wirelessdeviceislost stolen damagedormalfunctioning you recovered Just chooseaserviceplanthat srightforyou mustbead...

Page 45: ...nessorpersonal VerizonWirelessoffersavarietyofwirelesssolutions foryournotebooks PersonalDigitalAssistants PDAs and orSmartphones OfficeMessageAlert WhenaVoiceMail isleftonyourofficephone sVoiceMail a...

Page 46: ...pg 46 OPTIONAL SERVICES...

Page 47: ...pg 47 MORE INFORMATION More information...

Page 48: ...terylife ACDMAdigitalphoneisnecessarytosubscribetoourdigital service VerizonWirelessonlysellsdigitalwirelessdevicesthatareE911compatible andeitherall digital ortri mode whichmeansyoumay useanalogorCDM...

Page 49: ...6andcontinuedtomeetthe requirementsoftheprogram youwillbeeligiblefor afreewireless deviceupto 100 oracreditofupto 100towardamoreexpensivewirelessdevice whenyoubecome eligibleforyournextNewEveryTwo upg...

Page 50: ...om failuretocomplywiththefollowingregulations Nopersonshallknowinglyutterortransmitanyfalseorfraudulentsignalordistress communication Nopersonshall willfullyormaliciouslyinterferewith orcauseinterfere...

Page 51: ...fwireless devicesandradiofrequency RF energy hasbeenconductedworldwideformanyyears andcontinues IntheUnitedStates the FoodandDrugAdministration FDA andtheFederalCommunicationsCommission FCC setpolicie...

Page 52: ...sorptionofRFenergyinthebody TestsforSARareconducted withthewirelessdevicetransmittingatitshighestpowerlevelinalltestedfrequency bands Since1996 theFCChasrequiredthattheSARofhandheldwirelessdevicesnot...

Page 53: ...ainstthebody Eitherconfigurationshouldresult incompliancewiththesafety limit Also ifyouuseyourwirelessdevicewhileinacar youcanuseawirelessdevicewithan antennaontheoutsideof thevehicle Youshouldalsorea...

Page 54: ...stitute 1819LStreet N W Suite600 Washington D C 20036 Telephone 1 202 293 8020 http www ansi org PREVENTIONOFHEARINGLOSS Caution Avoidpotentialhearingloss Prolongedexposuretoloudsounds includingmusic...

Page 55: ...e cancellingheadphonesto blockout backgroundenvironmental noise Limittheamountoftimeyoulisten Asthevolumeincreases lesstimeisrequired beforeyourhearingcouldbeaffected Avoidusingheadphonesafterexposure...

Page 56: ...s Aminimumseparationofsix 6 inchesshouldbemaintainedbetweenawireless phoneandanimplantablemedical device suchasapacemakerorimplantable cardioverterdefibrillator toavoidpotentialinterferencewiththedevi...

Page 57: ...charged into the device so you should take steps to avoid such an occurrence Do not touch the battery contacts Operational Warnings IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION Read this info...

Page 58: ...ser should experienceanydisorientation lossofawareness convulsion eyeormuscletwitchingorotherinvoluntarymovements stop use immediately and consult a doctor Individuals with personal or family history...

Page 59: ...evice that contains an external entry point for plugging in anything from cables to docking stations is susceptible toentry of ESD Devices that you carry with you such as your smartphone build up ESDi...

Page 60: ...h connect or disconnect electronic devices Whileyoushouldalwaystakeappropriateprecautionstodischargestaticelectricity ifyouareinanenvironmentwhereyou notice ESD events you may want to take extra preca...

Page 61: ...pg 61 NOTES...

Page 62: ...pg 62 NOTES...

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