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TROUBLE SHOOTING AND MAINTENANCE
TROUBLE SHOOTING
Power cut
If the internal temperature of the freezer compartment is -18°C or less when
the power returns, your food is safe. The food in your freezer will remain
frozen for approximately 16 hours with the door closed. Do not open the
freezer door more than necessary.
The freezer is exceptionally cold
You may have accidentally adjusted the thermostat to a higher position.
The freezer is exceptionally warm
The compressor may not be working. Turn the thermostat to the maximum
setting and wait a few minutes. If there is no humming noise, it is not working.
Contact the store where your purchase was made.
The freezer is not working
Check it is plugged in and switched on. Check that the fuse in the plug has
not blown. Plug in another appliance, such as a lamp, to see if the socket
is working. The freezer should be placed in a well-ventilated room with an
ambient temperature of between 16°C and 38°C. Leave the freezer
for 30 minutes.
Condensation appears on the outside of the freezer
This may be due to a change in the room temperature. Wipe off any residual
moisture. If the problem continues contact the store where your purchase
was made.
Noises inside the freezer
If you have not owned a freezer before, you may notice that it makes some
rather unusual noises. Most noises are perfectly normal; however, you should
be aware of them!
