VeriFone P400 PLUS, User Manual

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External | P400+ User Manual | Version 2.3 | March 22nd, 2021
P400+ User Manual 4
CONTENTS
REVISION HISTORY ................................................................................. 3
CONTENTS ............................................................................................... 4
1 INTRODUCTION .................................................................................... 5
2 GET TO KNOW THE P400+ DEVICE ................................................... 6
2.1 TERMINAL FRONT ......................................................................................6
2.2 TERMINAL REAR ........................................................................................7
2.3 UNDERSTANDING THE KEYPAD ...............................................................8
2.4 ENVIRONMENTAL FACTORS .....................................................................9
2.5 POWER ........................................................................................................9
2.6 HOW TO INSERT A CARD ........................................................................10
2.8 HOW TO SWIPE A CARD ..........................................................................10
2.9 HOW TO PROCESS A CONTACTLESS CARD.........................................10
3 HOW TO CONNECT YOUR DEVICE .................................................. 11
3.1 WI-FI ...........................................................................................................11
3.1.1 Visible Wi-Fi Networks ..................................................................................................... 11
3.1.2 Hidden Wi-Fi Networks .................................................................................................... 25
3.2 ETHERNET ................................................................................................40
3.3 CONFIGURING THE TERMINAL FOR RNDIS PROTOCOL .......... 49
3.3.1 Configuring the payment device to support RNDIS ............................................................ 49
3.3.2 Configuring the ECR (MS Windows) .................................................................................. 52
3.3.3 Checking Operation ........................................................................................................... 56
3.3.4 Establishing Communications between the ECR and the P400+ ....................................... 57
4 TRANSACTION PROCESSING .......................................................... 58
4.1 SALE ..........................................................................................................58
4.2 REFUND .....................................................................................................65
4.3 CUSTOMER NOT PRESENT
– SALE (MAIL ORDER) ..............................68
5 FREQUENTLY ASKED QUESTIONS ................................................. 73
6 CONTACT DETAILS ............................................................................ 74