Points to note
Not connected
If Cloud icon displays, the terminal is not connected.
Check router, and cable, then restart terminal.
Transactions referred
If transaction is referred, the device will display a
message to call for authorisation. Enter password and
authorisation code.
Tamper
If the device shows a ‘Tamper Error’ please contact our
Customer Support Team.
Last PIN attempt
Customer has one final PIN attempt remaining.
Entering the PIN incorrectly will block the card.
MID/TID
These are printed on receipts.
