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11. UPDATING FIRMWARE
This section describes how to update the
firmware using the VC4000 Reflash program.
The firmware (software that runs the VC4000) in the VC4000 is
designed so it can updated by the user. First you will need a
connection from the VC4000 to your computer. See PC Interface on
page 110. Next you will need the binary program file. This can be
found on our web site:
http://www.vericomcomputers.com/Support/VC4000_Support.html
or
from an email attachment.
To update the firmware:
1. Install Reflash (VC4000ReflashSetup.exe)
a. From the Profile 4 CD
b. Download from the VC4000 support page
2. Download latest firmware from web site. See above link.
3. Start the reflash program found at Start/Programs/Vericom
Computers/VC4000 Reflash.
4. Before starting the process plug the wall adapter into the
VC4000 so the battery won't go dead in the middle of an
operation.
5. Connect VC4000 to computer. See PC Interface on page
110.
6. Erase all run memory in the VC4000.
a. Press
the
CLEAR / NO
key from the READY screen.
b. Then
press
ENTER / YES
twice.
7. Set the port to "Auto" or specify the port that the VC4000 is
connected to.
8. Click the "Connect to VC4000" button.
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Updating Firmware
9. Once connected an open dialog box will show. Open the
.BIN file with the new firmware. Make sure it is the same
VC4000 model firmware or it will not work. Ex.
VC4000DAQ123.BIN
10. Click the Re-Flash button.
11. When downloading to memory is done the program will ask
you to power off the VC4000, then back on. When the
VC4000 is turned back on it will transfer the firmware into the
program area of flash memory.
12. Then it will ask you to hold the power button, after which it
will delete the run file flash memory.
13. The reflash program may be exited after the
is shown
and the VC4000 displays “Power off & on”
14. Reflashing firmware is complete.
If power is lost in the middle of the reflash process, the VC4000 will
have to be sent back to the factory for reflashing.
