Page 25
BVI 3000 Operator’s Manual
Troubleshooting
Instrument Does Not
Turn On
If the instrument does not turn on, this is usually due to a dead or
discharged battery and can be fixed simply by replacing the dead battery
with a charged one. Check the battery icon in the upper-right corner of
the LCD screen. If the battery icon is clear (empty), replace the battery.
Battery Recharge
Message
When the battery’s charge is too low to allow normal operation (but
not too low to permit operation of the internal circuitry) the BVI 3000
displays the following message: BATTERY CHARGE LEVEL IS TOO
LOW FOR INSTRUMENT OPERATION. RECHARGE BEFORE
NEXT USE. In this event, the battery must be recharged or replaced with
a charged one.
No Scanhead
Message
This image is displayed if the user presses
the SCAN button when the scanhead is not
connected to the control unit.
• When the scanhead is connected, this
image disappears and the instrument will
operate normally.
Too Hot
The BVI 3000 displays the message “TOO HOT” if the print head
overheats. When this message appears, turn off the BVI 3000. This
condition may be the result of a paper jam (see the following section for
more information).
The BVI 3000 displays this image when the
printer is out of paper:
• For instructions on how to load the paper,
see the section titled, “Loading Paper,” on
page 21.
Disengaged Print
Head
The BVI 3000 senses when the print head is
disengaged and displays the following image
until the print head release lever is positioned
up as far as it can go:
Clearing a Paper Jam
If the paper will not advance through the printer, lower the print head
release lever (located adjacent to the paper advance thumb wheel).
Gently pull the paper backward, while moving the thumb wheel
counterclockwise, to clear the paper jam.
Caution:
If the paper jam is inaccessible, do not try to disassemble the
printer. Contact your authorized Verathon
®
Service Center or your local
Verathon distributor for service.
No Paper
