Veracity Coldstore CSTORE15-3U Quick Start Manual Download Page 8

VERACITY 

COLDSTORE

  |  

CS

TORE15-3U

 QUICK START GUIDE  | 

REV 3.0.

3

  |  

October 2018

  |  8 

instructions from that software to allow installation of SITESCAPE.  

If successful, the Installation Setup Completed dialog is shown.  

Getting Connected 

i)

Network with DHCP server

By default, COLDSTORE has DHCP server support disabled. 

If DHCP server support on the COLDSTORE is enabled then, after powering up your COLDSTORE, the 
COLDSTORE will use the network settings assigned by the DHCP server on your network. Use the front 
panel to find out the COLDSTOREs current network settings, as described in section J). Skip step 5 in 
part ii) of this section to complete COLDSTORE set-up. 

 

If DHCP on the COLDSTORE has been enabled but no DHCP server is available, use the front panel to

show the COLDSTOREs current network settings, as described in section J), then continue to the next part of 
this section. 

ii) Network without DHCP server

On networks without a DHCP server, or when DHCP server support is disabled, assigning network 
settings suitable for your installation to a COLDSTORE typically requires you to temporarily change your 
computer’s network settings. This change ensures that your computer is on the same logical network as 
your new COLDSTORE. 

Before proceeding, check that the current IP address and other network settings of the COLDSTORE 
using the front panel menu, as described in section J). 

COLDSTORE 3U devices have two Ethernet connections - labelled ETH1 and ETH2. By default, 
connection ETH1 has IP address 10.0.0.140, subnet mask 255.255.255.0 and gateway 10.0.0.1. 

 

This section assumes that the network settings of the COLDSTORE are set to their defaults. If the

network settings differ from the default, you will need to adapt the instructions in this section to suit the 
current network settings of the COLDSTORE read from the LCD display. 

Steps: 

1

 

Ensure that the Status LED on the front panel of the COLDSTORE is flashing before continuing. 

If the Status LED is not flashing, the COLDSTORE is still in the boot-up phase. Please wait until 
the Status LED is flashing before proceeding.  

2

 

Disconnect any network lead currently attached to connection ETH1 on the rear panel of the 
COLDSTORE. 

3

 

Either attach a standard, CAT5E network cable directly from your computer to the ETH1 
connection on the COLDSTORE, or temporarily connect your computer and the ETH1 connection 
on the COLDSTORE to a simple, unmanaged network switch.  

4

 

Change your computer’s network settings to IP address 10.0.0.139 and the same subnet mask 
and gateway as the COLDSTORE. 

If the COLDSTORE is not using the default network settings, then choose an IP address for the 
computer that does not clash with the IP address of the COLDSTORE but matches the subnet 
and gateway addresses. 

5

 

Using the Windows Start Menu, navigate to All Apps>Veracity. Click SITESCAPE. 

If Window User Account Control is enabled, click 

Yes

 when prompted. 

The SITESCAPE splash screen is shown momentarily. The software’s version number is shown on 
the splash screen. 

Summary of Contents for Coldstore CSTORE15-3U

Page 1: ...Quick Start GUIDE COLDSTORE CSTORE15 3U Version 3 0 3...

Page 2: ...Overview F Chassis Mounting G System Connections H Disk Loading I Power Up Sequence J Front Panel Menu K COLDSTORE Set up and Maintenance Software SITESCAPE Installing SITESCAPE Getting Connected L Sy...

Page 3: ...t No 2009 502184 The storage array should NOT be moved once powered up as this is very likely to cause disk damage this applies to all types of disk storage arrays Information in this guide is subject...

Page 4: ...running Windows 7 or later Windows operating system Ethernet Network including network cables and a switch Preferred Video Management System see website for list of supported systems E System Overview...

Page 5: ...unit on If network connection redundancy is required a second network cable can be connected between your network switch and the network port labelled ETH2 but before connecting ensure that the COLDS...

Page 6: ...acity s technical support team Fitting 2 5 disk drives to the rear drive bays will not provide performance benefits and could the correct operation of the COLDSTORE I Power Up Sequence Once the disks...

Page 7: ...the configuration of your firewall and ensure that the SITESCAPE has full unblocked network access For more information about installing and using SITESCAPE see COLDSTORE User s Guide Installing SITE...

Page 8: ...have two Ethernet connections labelled ETH1 and ETH2 By default connection ETH1 has IP address 10 0 0 140 subnet mask 255 255 255 0 and gateway 10 0 0 1 This section assumes that the network settings...

Page 9: ...ORE tab If a warning dialog or other notification is shown by a network firewall protection application choose to allow the SITESCAPE application full access to the network 8 Click the COLDSTORES tab...

Page 10: ...RE is eventually listed but with status offline and with error Device not found and a manually entered IP address for the COLDSTORE was used then it is possible that SITESCAPE is being prevented from...

Page 11: ...correct and are writable See COLDSTORE User s Guide gives full details of all operations possible with SITESCAPE Correct time sync may be essential for correct operation depending upon application It...

Page 12: ...at protocol 7 Click the IPV4 protocol tab The IPV4 Protocol tab for ETH1 connection of the selected COLDSTORE is shown 8 Enter the network settings in IPV4 format as required for your installation Upd...

Page 13: ...the installation s network switch The SITESCAPE application can then be used to search for and add all the COLDSTORE devices on the installation s network to My Site SITESCAPE can then be used to ful...

Page 14: ...in the array it may already have been faulty or may have been handled incorrectly during assembly It is essential that all disks are handled carefully are not dropped or even knocked against hard obje...

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