Veracity Coldstore CSTORE15-3U Quick Start Manual Download Page 10

VERACITY 

COLDSTORE

  |  

C

STORE15-3U

 

QUICK START GUIDE  | 

REV 3.0.

3

  |  

October 2018

  |  10 

d

 

Click the 

Manual

 tab. 

The Discovery window shows an entry for the COLDSTORE. 

9

 

Put a check in the checkbox next to the COLDSTORE entry. 

10

 

Click 

Next

The Selected Devices window is shown. 

If the COLDSTORE entry shows a Credentials Required link, then proceed as follows: 

a

 

Click 

Credentials Required

The Credentials dialog is shown. 

b

 

Enter the username and password for the COLDSTORE. 

By default, the 

device username

 is admin and 

device password

 is admin. 

c

 

Click 

Save

The Credentials dialog closes and the Select Devices window is shown. 

If you have entered the correct credentials the 

Credentials Required

 link will not be 

shown. Skip to step 11. 

If the 

Invalid Credentials

 link is still shown, the credentials entered do not match those on 

the COLDSTORE. Try re-entering the credentials by clicking 

Invalid Credentials

If the COLDSTORE is eventually listed but with status 

offline

 and with error 

Device not found

 and 

a manually entered IP address for the COLDSTORE was used, then it is possible that SITESCAPE 
is being prevented from accessing the network by, for example, a firewall, or the COLDSTORE is 
not connected to the network, it is not powered up, the COLDSTORE is still booting up or the IP 
address used was not incorrect. To retry: 

a

 

Select the COLDSTORE entry. 

b

 

Click 

Remove selected items

The Discovery window is shown. 

If the Discovery window is not shown, click 

Previous

 to return to the Discovery window. 

c

 

Click the 

Manual

 tab. 

The manually entered COLDSTORE is shown. 

d

 

Click the trash can icon beside the COLDSTORE entry. 

The manually entered COLDSTORE entry is removed. 

e

 

Repeat step 8 

11

 

Click 

Add to site

The Complete! confirmation window is shown. 

If there was an issue with the COLDSTORE being added, a message box will be shown. Click 

OK

 

and then check for errors shown against the COLDSTORE entry. Typical issues are that the 
device has not been found or the credentials are invalid. Retrace previous steps to correct the 
issue. 

Summary of Contents for Coldstore CSTORE15-3U

Page 1: ...Quick Start GUIDE COLDSTORE CSTORE15 3U Version 3 0 3...

Page 2: ...Overview F Chassis Mounting G System Connections H Disk Loading I Power Up Sequence J Front Panel Menu K COLDSTORE Set up and Maintenance Software SITESCAPE Installing SITESCAPE Getting Connected L Sy...

Page 3: ...t No 2009 502184 The storage array should NOT be moved once powered up as this is very likely to cause disk damage this applies to all types of disk storage arrays Information in this guide is subject...

Page 4: ...running Windows 7 or later Windows operating system Ethernet Network including network cables and a switch Preferred Video Management System see website for list of supported systems E System Overview...

Page 5: ...unit on If network connection redundancy is required a second network cable can be connected between your network switch and the network port labelled ETH2 but before connecting ensure that the COLDS...

Page 6: ...acity s technical support team Fitting 2 5 disk drives to the rear drive bays will not provide performance benefits and could the correct operation of the COLDSTORE I Power Up Sequence Once the disks...

Page 7: ...the configuration of your firewall and ensure that the SITESCAPE has full unblocked network access For more information about installing and using SITESCAPE see COLDSTORE User s Guide Installing SITE...

Page 8: ...have two Ethernet connections labelled ETH1 and ETH2 By default connection ETH1 has IP address 10 0 0 140 subnet mask 255 255 255 0 and gateway 10 0 0 1 This section assumes that the network settings...

Page 9: ...ORE tab If a warning dialog or other notification is shown by a network firewall protection application choose to allow the SITESCAPE application full access to the network 8 Click the COLDSTORES tab...

Page 10: ...RE is eventually listed but with status offline and with error Device not found and a manually entered IP address for the COLDSTORE was used then it is possible that SITESCAPE is being prevented from...

Page 11: ...correct and are writable See COLDSTORE User s Guide gives full details of all operations possible with SITESCAPE Correct time sync may be essential for correct operation depending upon application It...

Page 12: ...at protocol 7 Click the IPV4 protocol tab The IPV4 Protocol tab for ETH1 connection of the selected COLDSTORE is shown 8 Enter the network settings in IPV4 format as required for your installation Upd...

Page 13: ...the installation s network switch The SITESCAPE application can then be used to search for and add all the COLDSTORE devices on the installation s network to My Site SITESCAPE can then be used to ful...

Page 14: ...in the array it may already have been faulty or may have been handled incorrectly during assembly It is essential that all disks are handled carefully are not dropped or even knocked against hard obje...

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