Vendo VUE 30, Manual

Page: 121 / 125

T-10
04/2005
General Machine T
roubleshooting
ERROR
PROBABLE CAUSE
CORRECTIVE
ACTION
COIN
ACCEPT
ANCE/P
A
YOUT
(Record all errors for reference if V
endo
T
echnical Service is required)
Coin mechanism will not accept coins.
No power to control board.
Check to make sure the red LED on the control board is fl
ashing red. If
flashing, check MDB harness connections. If connections are good, replace changer
.
Harness from coin mech to board is cut or disconnected.
Use a meter and check each wire for continuity and ground.
Short in coin mechanism.
Replace coin changer/acceptor
.
Acceptor is dirty or other problem may exist (not tuned).
Clean acceptor or contact your local coin mech dealer
.
Defective control board.
Replace control board.
No acceptance or rejects a percentage of good coins.
Coin return lever pressing down on acceptor
’s coin
plunger
.
Make sure changer is mounted correctly and the coin return lever is in the proper position.
Acceptor is dirty or foreign matter is in the path.
Clean acceptor or contact dealer
.
Coin changer is improperly tuned (if tunable).
Contact manufacturer for tuning.
Defective controller board.
Replace/test controller
.
Always accepts coins but gives erratic/no credit.
If NO CREDIT
: Defective harness between coin
mech and control board (will have “CC” error).
Check harness for cut wires or wrong/bad connections.
T
est each wire for
continuity or test to ground. If found to be defective, replace.
If ERRA
TIC OR NO CREDIT
:
Acceptor or coin
mech.
Replace coin mech and test.
If NO CREDIT
: Defective controller
.
Replace/test controller
.
Changer will not payout coins.
Defective harness between coin mech and control board.
T
est vendor
’s manual coin payout. If vendor won’t pay out using the Coin
Payout mode or during sales, check harness for cuts, bad continuity or wrong connections. If defective, replace and test.
Defective coin mech.
Replace coin mech and test.
Defective controller board.
If coin mech won’t payout coins manually in the Coin Payout mode or during the Sales Mode and the above two procedures have failed, replace the control board and test payout both in the Coin Payout mode and during a sale.
Changer payout buttons are disabled while door is closed or while in Open-Door Sales Mode.
Enter the Service Mode or access the Coin Payout Mode.
BILL
ACCEPT
ANCE
Bill
Acceptor will not pull bill in.
No power to validator
.
Unplug power
. W
ait for 10 seconds. Reconnect power and see if bill
acceptor cycles. If not, check acceptor harnessing or replace the bill acceptor
.
Acceptance disabled by coin mech (if present), or bad harnessing.
Make sure that the coin mech is plugged in (accepts coins) and that the coin tubes have enough coins to enable bill acceptance.
Coin mech is not operative.
Make sure that the changer harnessing is correctly connected and has continuity
. Repair or replace if necessary
.
Replace acceptor and test.
If acceptor accepts, bill acceptor was defective.