ZLLS1_v2
VELLEMAN
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Ve lle m a n ® Se r vice a n d Qu a lit y W a r r a n t y
Vellem an® has over 35 years of experience in the electronics world and distributes its
product s in m ore t han 85 count ries.
All our products fulfil strict quality requirem ents and legal stipulat ions in t he EU. I n
order to ensure the quality, our product s regularly go through an extra quality check,
bot h by an int ernal qualit y departm ent and by specialized ext ernal organisat ions. I f, all
precaut ionary m easures not wit hst anding, problem s should occur, please m ake appeal t o
our warranty ( see guarantee condit ions) .
Ge n e r a l W a r r a n t y Con dit ion s Con ce r n in g Con su m e r Pr odu ct s ( for EU) :
• All consum er product s are subj ect t o a 24- m ont h warrant y on product ion flaws and
defect ive m at erial as from t he original dat e of purchase.
• Vellem an® can decide t o replace an art icle wit h an equivalent art icle, or t o refund t he
ret ail value t ot ally or partially when t he com plaint is valid and a free repair or
replacem ent of the article is im possible, or if the expenses are out of proportion.
You will be delivered a replacing art icle or a refund at t he value of 100% of t he purchase
price in case of a flaw occurred in t he first year aft er t he dat e of purchase and delivery,
or a replacing art icle at 50% of the purchase price or a refund at the value of 50% of
t he ret ail value in case of a flaw occurred in t he second year aft er t he dat e of purchase
and delivery.
• N ot cove r e d by w a r r a n t y:
- all direct or indirect dam age caused after delivery to the article ( e.g. by oxidation,
shocks, falls, dust, dirt, hum idity...) , and by t he art icle, as well as its cont ent s ( e.g. dat a
loss) , com pensat ion for loss of profit s;
- frequent ly replaced consum able goods, parts or accessories such as bat t eries, lam ps,
rubber parts, drive belts... ( unlim ited list) ;
- flaws resulting from fire, wat er dam age, light ning, accident , nat ural disast er, etc. …;
- flaws caused deliberately, negligently or resulting from im proper handling, negligent
m aint enance, abusive use or use cont rary t o t he m anufact urer’s inst ruct ions;
- dam age caused by a com m ercial, professional or collect ive use of the article ( the
warrant y validit y will be reduced t o six ( 6) m ont hs when t he art icle is used
professionally) ;
- dam age result ing from an inappropriate packing and shipping of t he art icle;
- all dam age caused by m odificat ion, repair or alt erat ion perform ed by a t hird party
without written perm ission by Vellem an® .
• Articles to be repaired m ust be delivered to your Vellem an® dealer, solidly packed
( preferably in the original packaging) , and be com pleted wit h the original receipt of
purchase and a clear flaw descript ion.
• Hint : I n order t o save on cost and t im e, please reread the m anual and check if the
flaw is caused by obvious causes prior t o presenting t he article for repair. Note that
returning a non- defective article can also involve handling cost s.
• Repairs occurring after warranty expirat ion are subj ect t o shipping cost s.
• The above condit ions are without prej udice t o all com m ercial warrant ies.
Th e a bove e n u m e r a t ion is su bj e ct t o m odifica t ion a ccor din g t o t h e a r t icle ( se e
a r t icle ’s m a n u a l) .
Ve lle m a n ® se r vice - e n k w a lit e it sga r a n t ie
Vellem an® heeft ruim 35 j aar ervaring in de elektronicawereld en verdeelt in m eer dan
85 landen.
Al onze producten beantwoorden aan st rikt e kwaliteitseisen en aan de wettelij ke
bepalingen geldig in de EU. Om de kwalit eit t e waarborgen,
