GPS Fleet Tracking
LIMITED WARRANTY:
WHO IS COVERED?
Only the purchaser that first activates the GPS product is covered.
WHAT IS COVERED?
The Spireon, Inc. (“Spireon”) GPS product you just purchased is warranted to be free from defects in materials and workmanship.
WHAT IS THE WARRANTY PERIOD?
The warranty begins on the date a rate plan is assigned to your Spireon GPS product and lasts for one year, unless you have purchased a two or three
year warranty in which case the warranty lasts for the amount of warranty coverage you purchased, which cannot exceed three years. When the war-
ranty on the original product expires, the warranty on any replacement product also expires.
HOW TO OBTAIN WARRANTY SERVICE?
1. Contact the Customer Service Department using the support number located within this installation guide or the authorized reseller from which
you purchased the product (“Authorized Reseller”). Provide them with the ESN (Equipment Serial Number) for each product for warranty
coverage verification.
2. Upon verification of coverage, all efforts will be made to resolve the issue remotely. If the issue cannot be timely resolved then an RA# will be
issued and provided to you by Spireon or the Authorized Reseller via fax, email, or over the phone.
3. If there is an Authorized Reseller, then the Authorized Reseller may provide you with a replacement product and Spireon will replace the
Authorized Reseller’s inventory.
4. You or the Authorized Reseller must package the product(s) and send to Spireon with the RA# clearly written on the outside of each package
(returns without an RA# will be rejected) and ship to:
Spireon Returns
1350 Reynolds Avenue, Suite 121
Irvine, CA 92614
Note: You are responsible for shipping charges to the returns department.
5. Spireon will test all properly returned products to determine if they are defective. If the product is defective Spireon will provide replacement of
the defective product(s) and Spireon is responsible for shipping charges back to you or the Authorized Reseller.
WHAT IS EXCLUDED?
Your warranty does not cover:
• Product damage caused by normal wear and tear.
• Product damage caused by tampering, misuse, accident, abuse, neglect, improper installation, misapplication, alteration of any kind, disaster, or
defects due to repairs or modifications made by anyone other than Spireon or an authorized service representative of Spireon.
• Physical damage of any nature whatsoever to the Product, including any opening or attempted opening of the Product.
• Reception problems caused by signal conditions or cable or antenna systems outside the product.
WHAT ARE THE WARRANTY LIMITATIONS?
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Spireon DISCLAIMS, AND
YOU EXPRESSLY WAIVE, ANY AND ALL OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND OR NATURE, INCLUDING, BUT NOT LIMITED
TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE TERM OF ANY IMPLIED WARRANTIES
THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW SHALL BE LIMITED TO THE DURATION OF THE FOREGOING EXPRESS WARRANTY
PERIOD. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES AND/OR DO NOT ALLOW LIMITATIONS ON THE AMOUNT
OF TIME AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
WHAT IS THE LIMITATION OF LIABILITY?
This Limited Warranty is solely for the benefit of the purchaser that first activates the GPS product
and Spireon, and shall not create or evidence any right in any third party. THE REPAIR OR REPLACEMENT OF THE PRODUCT AS PROVIDED UNDER
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL SPIREON BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES OR LOST
PROFITS WHATSOEVER ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, OR FOR ANY BREACH OF THIS LIMITED WARRANTY
OR OTHERWISE, EVEN IF SPIREON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD REASONABLY
HAVE BEEN FORESEEN BY SPIREON. However, some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
PRODUCT WARNING – COMMUNICATION FAILURES ARE NOT COVERED.
Your GPS product utilizes cellular telephone and Global
Positioning Satellite communication networks in order to provide service. Spireon is not liable for any failure related to these communications
networks. Refer to the Subscription Service Agreement for a complete description of the limitations related to the services provided.
This Limited Warranty constitutes the final, complete and exclusive statement of warranty terms, and no other person or entity is authorized to make
any other warranties or representations on behalf of Spireon.
©2012 Spireon, Inc. l 2012-FLVP-IG1003
Standard Installation
