Troubleshooting
Cannot Save Setup Data, “Data Retrieved” Error Message In Status Bar
23
Cannot Save Setup Data, “Data Retrieved” Error Message In Status Bar
Relay Will Not Change State
3. Bad Cyclic
Redundancy
(CRC) check sum
error.
Replace Display/CPU Assembly.
Table 18. Troubleshooting Procedure for Can’t Save Data
Probable Cause
Action
1. SD Card in write
protect mode.
1. Remove the console’s cover and the Display/CPU assembly following the assembly removal steps beginning on
2. Remove the Card (Item 2 in Figure 3) by pushing in on the Card then quickly releasing it letting it spring free of
its enclosure’s latch so you can slide it out. While you have the Card out, check the position of the write protect
slide on the side of the Card, making sure it is in the position shown below and then reinsert it in its enclosure
until it clicks into the enclosure’s latch.
Table 19. Troubleshooting Procedure for Relay That Will Not Change State
Probable Cause
Action
OK?
Action
1. Setup problem - relay is not enabled.
Verify relay is enabled in the GUI.
No
Enable relay.
Yes
Go to next cause.
Table 17. Troubleshooting Procedure for “Could Not Validate IButton” or “Media Access Error”
Probable Cause
Action
OK?
Action
OK?
Action
