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© Vectron Systems AG | Current as of 09_20 | Subject to error and technical modification.

 41

8. 

Service and maintenance

8.1. Cleaning

 

A

DANGER

Deadly shock caused by liquid entry.

 

A

Vectron POS 7 Do not open power supply.

 

A

Switch off the POS 7 prior to cleaning as described in chapter 10 “Shutdown” on page 

44

.

 

A

CAUTION

Aggressive cleansers can damage the housing surface.

 

A

Do not use any scouring or dissolving agents for cleaning.If necessary clean the housing 
surface with a smooth, lint-free cloth

 

A

 In case of strong contamination you can dampen the cloth with water or with a mild, 
residue-free cleanser.

8.2. Contacting the customer service

Your Vectron dealer will answer your questions concerning the  and peripherals 
and will support you with configuration and operation.POS 7Vectron

 

A

DANGER

Deadly shock caused by improper repairs.

 

A

Some components can contain high residual voltages which discharge when touched.

 

A

Contact your Vectron specialist retailer if POS system components are damaged.

Summary of Contents for P0S 7

Page 1: ...User manual POS 7...

Page 2: ......

Page 3: ...YOUR VECTRON DEALER...

Page 4: ...ds 12 2 2 Notes 12 3 Notes on safety 13 4 Device description 15 4 1 Intended use 15 4 2 POS system 16 4 2 1 Front view 16 4 2 2 Rear view 17 4 2 3 Ports and connections 18 4 2 4 Dimensions in mm and i...

Page 5: ...7 2 User interface 29 7 2 1 Registration surface 30 7 2 2 Payment user interface 32 7 3 Log in and out at the POS 7 33 7 3 1 Login via operator button 33 7 3 2 Login via operator key 33 7 4 Working wi...

Page 6: ...ons and troubleshooting 42 10 Shutdown 44 11 Disposal 45 12 Glossary 46 13 Icons 47 14 EU Declaration of Conformity 49 15 Accessories 50 15 1 Operator lock systems 50 15 1 1 Lock L1 POS 7 50 15 1 2 Lo...

Page 7: ...ron POS Touch 15 II Wide 55 16 1 2 Vectron POS Touch 14 Wide 56 16 1 3 Vectron POS Touch 15 II 57 16 1 4 Vectron POS Touch 12 II 58 16 2 Mobile Vectron POS systems 59 16 2 1 Vectron POS MobilePro III...

Page 8: ...8 USER MANUAL POS 7...

Page 9: ...users of the Vectron POS 7 and Vectron specialist retailers 1 2 Dealer support Your Vectron specialist retailer has programmed the POS 7 for you and is your contact partner for questions concerning t...

Page 10: ...10 USER MANUAL POS 7 Vectron POS 7 Optional accessories Operator lock L2 iButton Magnet POS 7 Plastic spudger POS 7 Drawer multiplexer POS 7 Serial cable...

Page 11: ...ion and specific warnings for your POS 7 POS system 2 1 1 Warning A SIGNAL WORD a Type and source of danger Consequence of non compliance A Averting of a danger 2 1 2 Warning symbol Warning symbol Mea...

Page 12: ...ndicates a danger with medium risk which could result in death or severe injury if it is not avoided A CAUTION The signal word CAUTION indicates a danger with low risk which could result in minor inju...

Page 13: ...on page 26 Danger of tripping and damaging device caused by device cables lying unprotected in the room A Route the device cables so that they do not pose a potential hazard Battery warning Risk of fi...

Page 14: ...ugh static image content Static image content allows shadow images to remain permanently visible on the display A Configure the screen saver A Your Vectron specialist retailer will support you should...

Page 15: ...in chapter 5 Technical data on page 21 X To operate the POS 7 use exclusively Vectron original accessories or Vectron Systems AG approved accessories X Vectron Systems AG does not accept liability fo...

Page 16: ...1 Touch screen Data input with stylus or fingers 2 On Off key Switching the POS system on and off 3 USB port Connection for external devices and storage media 4 Stand You can mount the system box belo...

Page 17: ...tion 17 4 2 2 Rear view 2 1 Fig 2 Rear view Pos Designation Description 1 Port cover This cover can be removed for connection of peripheral devices e g operator lock scanner 2 Joint The joint serves f...

Page 18: ...o USB 2 0 ports for external devices and storage media 4 USB 3 0 Typ C ports Two USB 3 0 Typ C ports for external devices and storage media 5 USB 3 0 ports Two USB 3 0 ports for external devices and s...

Page 19: ...pply unit Vectron POS 7 4 2 3 1 Fig 5 Power supply unit Vectron POS 7 Pos Designation Description 1 Female connector The power supply plug of the power cable is plugged into the connector 2 Label Prod...

Page 20: ...ctual product 2 Cable coupler The power supply plug is plugged into the connector 4 4 Vectron POS software The functions that you can use with the installed Vectron POS software depended on the used s...

Page 21: ...ousing and stand Coated metal and plastic Processor Intel Celeron 3965U Main memory 4 GB DDR4 Mass storage 128 GB SSD Module Network 10 100 1000 BASE T Ethernet USB ports 2x USB 3 0 Typ C 2x USB 3 0 3...

Page 22: ...wer supply unit Vectron POS 7 Technical data of the power supply Vectron POS 7 Input voltage 100 to 240 V alternating voltage Output voltage 19 V direct voltage Output current max 4 74 A Output power...

Page 23: ...s of the POS 7 Light can be used exclu sively with a mobile Vectron POS system Server is always the POS 7 Light The use of mobile or hybrid Vectron POS systems in this type of network is limited to a...

Page 24: ...X Select the setup site so that the POS 7 is not exposed to direct sunlight X Place the POS 7 on a stable even surface with sufficient space X Make sure that no liquids can flow over the POS 7 the po...

Page 25: ...ard A Route the cables so that they are not subjected to tensile loading A NOTICE Damage of POS system components caused by excessively high voltages or currents A Use an earthed socket to which alter...

Page 26: ...ousing and the joint changes during alignment A Do not insert your fingers between the screen housing and the joint A NOTICE Damage of housing by exceeding the inclination A Do not incline the screen...

Page 27: ...Vectron Systems AG Current as of 09_20 Subject to error and technical modification 27 Fig 8 Align screen by lateral rotation...

Page 28: ...hical elements are shown in chapter 13 Icons on page 47 7 1 POS 7 Switching the on and off 7 1 1 POS 7 Switching on If the POS 7 was started as described in chapter 6 Start up on page 24 you can switc...

Page 29: ...7 2 User interface i In this chapter we describe an example configuration of the POS software Programming and configuration of your POS system may differ conside rably from this example Your Vectron d...

Page 30: ...on of favorites stored in the programming 3 PLUs PLU of the selected department 4 bonVito Overview of possible bonVito marketing campaigns 5 Payment Change to payment GUI 6 Cash Final cash payment 7 D...

Page 31: ...ere entered by mistake are immediately removed again from the open receipt display 17 Functions Selection of program functions 18 VC Status Online Services Vectron Connect bonVito 19 Operator Manager...

Page 32: ...xpenses 4 Check move All PLUs of one GC are moved to another one 5 GC split Single PLUs of a GC are invoiced separately or moved to another GC 6 Return Back to registration surface 7 Open GCs Overview...

Page 33: ...via operator button A NOTICE Damage of touch screen caused by unsuitable objects A Please touch the screen exclusively with fingers or the provided stylus X Enter the operator number to the numeric p...

Page 34: ...ator The operator name appears in the status display Log out X Remove the key from the operator lock 7 4 Working with guest checks GC The GC function serves for invoicing groups or single persons 7 4...

Page 35: ...nks other X Select a department X Press the desired PLUs on the PLU selection list or X For multiple booking of a PLU you can enter the desired number on the keyboard and select the respective PLU The...

Page 36: ...h payment Example 1 The customer pays the exact amount X Open the GC that you want to finalise as described in chapter 7 4 1 Open table on page 34 X Press the Cash button Example 2 POS system calculat...

Page 37: ...he GC split function can only be carried out if all PLUs of the GC have been booked Close the open GC as described in chapter 7 4 3 Close GC on page 35 X Open the GC that you want to split as describe...

Page 38: ...ou see the number of the GC to which the PLUs are to be split X In window open GC press the PLUs that you want to split This moves a PLU to the window target GC receipt X After having selected all the...

Page 39: ...an be enabled optionally 7 5 Working with hold buffers The hold buffer function allows several operators to work simultaneously at one POS system The first operator opens a hold buffer signs in and bo...

Page 40: ...t entry This function can be enabled optionally 7 8 Print data server Each POS system in network can be programmed to work as print data server in addition to the POS system function A print data serv...

Page 41: ...olving agents for cleaning If necessary clean the housing surface with a smooth lint free cloth A In case of strong contamination you can dampen the cloth with water or with a mild residue free cleans...

Page 42: ...s damaged Contact your Vectron dealer The power supply is damaged Contact your Vectron dealer The POS 7 is damaged Contact your Vectron dealer The POS 7 does not react to your entries The signed in op...

Page 43: ...tron dealer The POS 7 is damaged Contact your Vectron dealer The POS 7 processes other entries than those made on the touch screen The touch screen is not calib rated Contact your Vectron dealer The V...

Page 44: ...onger time X Shortly press the on off key to switch off the POS 7 Fig 12 POS 7 Switching off the X Unplug the safety plug of the mains cable from the socket X Remove all the cables that are connected...

Page 45: ...the company The company disposes of the waste electric and electronic equipment properly The legal take back obligation applies for devices that were put on the market after 13 August 2005 In addition...

Page 46: ...thod for finalizing an invoice Media are for example cash and credit card payment Payment interface Surface that is displayed on the screen Here you can make payments using different media POS Point O...

Page 47: ...u call functions or select PLUs POS 7This chapter lists the icons integrated in Vectron POS software and explains their meaning Furthermore you can load additional icons Nr Icon Meaning 600 new record...

Page 48: ...con Meaning 617 enter 618 selection 619 print 620 move 621 fixed size 622 back 623 table mask 624 text search 625 shift 626 mode 627 mark Nr Icon Meaning 628 font size 629 fixed position 630 save 631...

Page 49: ...in accordance with Directive 2001 95 EC The below mentioned standards that were harmonised under the relevant directives were applied Directive Standards 2014 30 EC Directive on electroma gnetic compa...

Page 50: ...the technical data for accessories please see the website at www vectron systems com For questions concerning our products please contact your Vectron specialist retailer 15 1 Operator lock systems Y...

Page 51: ...ent as of 09_20 Subject to error and technical modification 51 15 1 2 Lock L2 POS 7 Fig 14 Lock L2 POS 7 15 2 Stylus Vectron PCT The stylus serves for entering data via the touch screen of the POS 7 F...

Page 52: ...he plastic spudger POS 7 serves for opening the lock housing of the POS 7 Fig 16 Plastic spudger POS 7 15 4 Drawer multiplexer POS 7 Via the drawer multiplexer POS 7 you can connect two drawers to the...

Page 53: ...Vectron Systems AG Current as of 09_20 Subject to error and technical modification 53 15 5 Serial cable Cable for using peripheral devices with Vectron pin assignment Fig 18 Seriel cable...

Page 54: ...uestions concerning our products please contact your Vectron specialist retailer 16 1 Stationary Vectron POS systems Stationary Vectron POS systems with fast and reliable Vectron hardware are perfectl...

Page 55: ...nt as of 09_20 Subject to error and technical modification 55 16 1 1 Vectron POS Touch 15 II Wide The Vectron POS Touch 15 II Wide has a 396 mm screen 15 6 Data is entered via touch screen Fig 19 Vect...

Page 56: ...56 USER MANUAL POS 7 16 1 2 Vectron POS Touch 14 Wide The Vectron POS Touch 14 Wide has a 358 mm screen 14 1 Data is entered via touch screen Fig 20 Vectron POS Touch 14 Wide...

Page 57: ...AG Current as of 09_20 Subject to error and technical modification 57 16 1 3 Vectron POS Touch 15 II The Vectron POS Touch 15 II has a 381 mm screen 15 Data is entered via touch screen Fig 21 Vectron...

Page 58: ...58 USER MANUAL POS 7 16 1 4 Vectron POS Touch 12 II The Vectron POS Touch 12 II has a 307 mm screen 12 1 Data is entered via touch screen Fig 22 Vectron POS Touch 12 II...

Page 59: ...or indoor and outdoor use The high quality TFT LCD with glass surface and background lighting and provides good legibility in daylight and artificial light Thanks to the practical combination of capac...

Page 60: ...obile App The new ECR app for hospitality professionals is so easy to operate that you will be familiar with all the functions within minutes At the same time the app provides you all the comfort you...

Page 61: ...g every user individual rights The Vectron POS Anywhere function enables you to connect via network or modem to POS sytems and control them remotely and to monitor operating procedures The Vectron Com...

Page 62: ...fice and ERP applications The Vectron POS PC software is compatible to all mobile and stationary Vectron POS systems Vectron Commander and Vectron Journal Tool 16 3 5 Digital Cloud Services Digital Cl...

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