PRODUCT WARRANTY
This product is warrantied for twelve months from the date of original purchase. Any defect that arises due to
faulty materials or workmanship will either be replaced or repaired during this period by the seller or authorized
distributor from whom you purchased the unit. Transportation charges or duties shall be borne by Purchaser.
Purchaser must register the product for warranty coverage on the website
(VECTORFOG.COM/WARRANTY)
. Proof
of purchase is required to register.
The warranty is subject to the following provisions:
• The warranty does not cover normal wear, accidental damage, misuse or damage resulting from use for a
purpose for which it is not designed; altered in any way; or subjected to any but the specified voltage if applicable.
• The product must be operated only by trained and skilled personnel and it must be correctly handled and
operated in accordance with the instructions contained within this manual. The functional safety of the unit (e.g.
by trial fogging with water) must be checked before putting the unit in operation. Any loose or leaking valves or
lines should be repaired and fixed. If functional safety is not ensured, do not put the unit into operation.
• The warranty will be rendered invalided if the product is re-sold, fitted with non-original spare parts or damaged
by inexpert repair.
• Chemical solutions must be officially approved for the intended application and the material safety data sheet of
the chemical solution should be checked prior to operation. HOCL (Hypochlorous Acid) is a powerful oxidizing
agent and is not recommended for use with this machine. Using a home-made HOCL solution with this machine is
not covered under our 12 month warranty. If not approved for acid resistance, the pH-value should be limited to a
range between 4 - 10 at 200 PPM. Using solutions out of the pH-value 4 - 10 will make the warranty null and void.
After use, fog with clean water for about 3 minutes to remove any chemicals still left in the system. Ensure all the
water is used up and the machine is dried prior to storage.
Damage caused by corrosion will invalidate the
warranty!
• Any formation of aerosols or fogs from flammable substances or acids releasing oxygen and a mixture with air
and/or dust always involves the risk of fire and/or explosion if there is a source of ignition. Observe the explosion
limit of all solutions and avoid over dosage accordingly. Only use non-inflammable liquids (without a flash point)
for treatments in rooms where a dust explosion hazard exists. Unit is not explosion proof.
• Operators owe a duty of care to prevent unreasonable risk of harm or injury. Operators should not fog towards
hot surfaces or electric cables nor fog in rooms where temperatures exceed 35°C. Position the unit in a safe and
upright position with the hand piece hooked or carry it with the strap over your shoulder. In case of stationary use,
do not leave the unit unattended.
• If the machine stops fogging unintentionally, turn off the unit immediately. If the issue persists, contact the
supplier, distributor or Vectorfog®. After a return due to malfunctioning of the unit, the supplier, distributor or
Vectorfog® will inspect the unit to determine whether or not warranty service applies. Upon arrival at the facility,
inspection will take 7 - 14 business days. Vectorfog® will then contact the Purchaser with an evaluation of the
product warranty.
• Specifications are subject to change without notice. The manufacturer disclaims any liability for the incidental or
consequential damages. The warranty is in addition to and does not diminish your statutory or legal rights. In the
event of a problem with the product within the warranty period call the Customer Helpline: (US) +1 844 780 6711
or email [email protected].
