Panasonic KX-TGC460E Operating Instructions Manual Download Page 1

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Operating Instructions

Digital Cordless Answering System

Model No.

KX-TGC460E
KX-TGC462E
KX-TGC463E
KX-TGC464E

Model shown is KX-TGC460.

Before initial use, see “Getting Started”
on page 11.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

KX-TGC46xE(en)_0923_ver013.pdf 1

2020/10/07 8:26:11

Summary of Contents for KX-TGC460E

Page 1: ...X TGC463E KX TGC464E Model shown is KX TGC460 Before initial use see Getting Started on page 11 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference KX TGC46xE en _0923_ver013 pdf 1 2020 10 07 8 26 11 ...

Page 2: ...Answering Calls Making calls 17 Answering calls 17 Useful features during a call 17 Intercom 19 Key lock 19 Phonebook Phonebook 20 Speed dial 21 Programming Menu list 23 Alarm 27 Nuisance call block 27 Other programming 28 Caller ID Service Using Caller ID service 31 Caller list 31 Answering System Answering system 33 Turning the answering system on off 33 Greeting message 33 Listening to messages...

Page 3: ... 3 units 3 4 units 4 A AC adaptor for base unit PNLV226E0Q 1 1 1 1 B Telephone line cord PNJA1191Z for U K 1 1 1 1 C Rechargeable batteries 5 2 4 6 8 D Handset cover 6 1 2 3 4 E Charger PNLC1074ZB 1 2 3 F AC adaptor for charger PNLV233EKP 1 2 3 1 KX TGC460 2 KX TGC462 3 KX TGC463 4 KX TGC464 5 See page 4 for replacement battery information 6 The handset cover comes attached to the handset A B C D ...

Page 4: ...her support on your product please visit our website www panasonic co uk Direct Sales at Panasonic U K R Order accessory and consumable items for your product with ease and confidence by phoning our Customer Communications Centre Monday Friday 9 00am 5 00pm Excluding public holidays R Go on line through our Internet Accessory ordering application at www pas europe com R Most major credit and debit...

Page 5: ...orised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Ecodesign information Ecodesign information under EU Regulation EC No 1275 2008 amended by EU Regulation No 801 2013 ErP Free Web Product Information is available at the following URL https www ptc panasonic eu compliance documents Power consumption in networked standby and guidance...

Page 6: ... bonding earth Stand by power Caution risk caused by visible radiation ON OFF power push push For indoor use only Caution risk of electric shock For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 6 He...

Page 7: ...he AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R Do not place the handset on the base unit when battery cover is removed Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug...

Page 8: ...erature and or extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or la...

Page 9: ...explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return R This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return th...

Page 10: ... removal procedure Refer to Battery installation on page 11 Specifications R Standard DECT Digital Enhanced Cordless Telecommunications GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel 250 mW max R Power source 100 240 V AC 50 60 Hz R Rechargeable battery AAA R03 Ni MH battery 1 2 V 550 mAh R Power consumption Base uni...

Page 11: ...nasonic AC adaptor PNLV226E R Use only the supplied telephone line cord n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor PNLV233E Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use alkaline manganese Ni Cd batteries R Confirm correct polarit...

Page 12: ...ment we recommend using the Panasonic rechargeable batteries noted on page 4 8 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grea...

Page 13: ...gator key Navigator keys functions as follows MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking M N Caller list View the caller list MWN Phonebook View the phonebook entry MTN Redial View the redial list Base unit C D E H I K F B A G J Charge contacts Speaker M N LOCATOR R You can locate a misplaced handset by pressing M N MjN ...

Page 14: ...7 Battery level Alarm is on page 27 Item Meaning Privacy mode is on 1 page 25 Ringer volume is off page 24 Nuisance call blocked 2 page 27 New voicemail message received 3 page 38 Line in use Someone is using the line 1 IN USE Answering system is being used by another handset 1 or the base unit 1 KX TGC462 KX TGC463 KX TGC464 2 Caller ID subscribers only 3 Voicemail subscribers only Handset soft k...

Page 15: ...es a MOKN 3 Record a greeting message a MSTOPN a M N Other settings Eco mode setting You can select the desired eco mode setting by pressing MR ECON The following settings are available for eco mode Eco Reduces the base unit transmission power by up to 90 in standby mode When this setting is selected is displayed on the handset display instead of Eco Plus Reduces the base unit transmission power c...

Page 16: ...istered while Eco Plus was already selected the setting changes to Eco Off R When eco mode is set to Eco Plus there is a delay between when calls are received and when the handset starts ringing R When eco mode is set to Eco Plus battery usage time is shortened page 12 16 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Getting Started KX TGC46xE en _0923_ver013 pdf 16 2020 10 07 8 26 12 ...

Page 17: ...ook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press M N or place the handset on the base unit or charger A...

Page 18: ...for details and availability of this service in your area Call share Available for KX TGC462 KX TGC463 KX TGC464 You can join an existing outside call To join the conversation press M N when the other handset is on an outside call Note R To prevent other users from joining your conversations with outside callers turn the privacy mode on page 25 Transferring calls conference calls Available for KX ...

Page 19: ... N Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press M N Key lock The handset can be locked so that no calls or settings can be made Incoming calls can be answered but all other functions are disabled while key lock is on To turn key lock on press MMENUN for about 3 seconds R To turn key lock off press M N for about 3 seconds Note R Calls to emergency number...

Page 20: ...hange the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MWN a MMENUN 2 MbN Category a MOKN 3 MbN Select the desired category a MOKN 4 To change category names MbN Category Name a MOKN...

Page 21: ...your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 17 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the desired speed dial key 1 to 9 a MADDN 2 MbN Manual a MOKN 3 Enter the party s name 16 characters m...

Page 22: ...ENUN 2 MbN Erase a MOKN 3 MbN Yes a MOKN a M N Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 22 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Phonebook KX TGC46xE en _0923_ver013 pdf 22 2020 10 07 8 26 13 ...

Page 23: ...R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Answer System Sub menu 1 Sub menu 2 Settings Code Play New Message 323 34 Play All Message 324 34 Erase All Message 1 325 35 Greeting Record Greeting 1 302 33 Play Greeting 303 34 Default 1 Reset to pre recorde...

Page 24: ...enu 1 Sub menu 2 Settings Code Ringer Setup Ringer Volume Handset Off 6 6 160 Ringer Volume Base Unit 1 Off 6 3 G160 Ringtone 5 Handset Ringtone 1 161 First Ring 1 6 On Off 173 Time Settings Set Date Time 1 101 15 Memo Alarm Alarm1 3 Off Once Daily Weekly 720 27 Time Adjustment 1 3 Caller ID Manual 226 Nuisance Call Block 1 Single Number 217 27 Range of Numbers 28 Withheld On Off 240 28 Speed Dial...

Page 25: ...Restrict 1 256 29 Auto Talk 8 On Off 200 17 Line Setup Recall Flash 1 9 80 msec 90 msec 100 msec 110 msec 160 msec 200 msec 250 msec 300 msec 400 msec 600 msec 700 msec 900 msec 121 18 Privacy Mode 1 4 10 On Off 194 Base Unit PIN 1 0000 132 29 Repeater Mode 1 On Off 138 29 Register Register Handset 130 44 Cancel Register 2 131 44 Language Display English 110 15 Helpline Tel No U K 0344 844 3899 Ir...

Page 26: ...the date and time first page 15 4 KX TGC462 KX TGC463 KX TGC464 5 The preset melodies in this product are used with the following permission Ringtone 3 2014 Copyrights Vision Inc Ringtone 4 Ringtone 15 2012 Copyrights Vision Inc 6 If you do not want the unit to ring before the caller information is received set to Off Caller ID subscribers only You can only remove the first ring if the unit rings ...

Page 27: ...the alarm will not sound until the handset is in standby mode R Press any dial key or MSNOOZEN to stop the sound but keep the snooze function activated R If you want to make an outside call when the snooze function is activated please stop the snooze function before making the call Nuisance call block This feature blocks calls from unwanted callers Caller ID subscribers only The following items ar...

Page 28: ...number MEDITN a Edit the number a MOKN a M N To erase a number MERASEN a MbN Yes a MOKN a M N Note R When editing press the desired dial key to add digits and press MCLEARN to erase digits Erasing all call block numbers 1 MMENUN 217 2 MbN Single Number or Range of Numbers a MOKN 3 MMENUN a MbN Erase All a MOKN 4 MbN Yes a MOKN 5 MbN Yes a MOKN a M N Other programming Changing the handset name The ...

Page 29: ...e 25 R When enhanced security is enabled sound may cut in and out during conversations Changing the base unit PIN Important R If you change the PIN Personal Identification Number please make note of your new PIN The unit will not reveal the PIN to you If you forget your PIN see page 41 1 MMENUN 132 2 Enter the current 4 digit base unit PIN default 0000 3 Enter the new 4 digit base unit PIN a MOKN ...

Page 30: ...aptor then wait until the indicator and indicator light green 3 Base unit To exit the registration mode press M N 30 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Programming KX TGC46xE en _0923_ver013 pdf 30 2020 10 07 8 26 13 ...

Page 31: ...yed again Note R Even when there are unviewed missed calls disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in th...

Page 32: ...Erasing all caller information 1 M N 2 MERASEN a MbN Yes a MOKN a M N 32 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Caller ID Service KX TGC46xE en _0923_ver013 pdf 32 2020 10 07 8 26 13 ...

Page 33: ...rs to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 M N Note for base unit and handset R When the ...

Page 34: ... playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message Key Operation M N Stop playback MERASEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press MERASEN 2 times while the unit is not in use Using the handset When new messages have been recorded is displayed on th...

Page 35: ...t be entered when operating the answering system remotely This code prevents unauthorised parties from listening to your messages remotely Important R In order to operate the answering system remotely you must first set a remote access code 1 MMENUN 306 2 To turn on remote operation enter the desired 3 digit remote access code a MOKN a M N Deactivating remote operation Press in step 2 on Remote ac...

Page 36: ...an listen to the call through the handset s speaker To adjust the speaker volume press MDN or MCN repeatedly You can answer the call by pressing M N on the handset Call screening can be set for each handset The default setting is On 1 MMENUN 310 2 MbN Select the desired setting a MOKN a M N Number of rings before the unit answers a call You can change the number of times the phone rings Number of ...

Page 37: ...e 36 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 33 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 37 Answering System KX TGC46xE en _0923_ver013 pdf 37 2020 10 07 8 26 ...

Page 38: ...ew messages turn it off by pressing and holding for 2 seconds Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 38 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character o...

Page 39: ...r table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 39 Useful Information KX TGC46xE en _0923_ver013 pdf 39 2020 10 07 8 26 14 ...

Page 40: ...page 11 Error R Recording was too short Try again Memory Full R The phonebook memory is full Erase unwanted entries page 21 R The call block list memory is full Erase unwanted entries page 28 Use rechargeable battery R A wrong type of battery such as alkaline or manganese was inserted Use only the rechargeable Ni MH batteries noted on page 4 8 You must first subscribe to Caller ID R You must subsc...

Page 41: ... or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your phone service provider Menu list Problem Cause solution The display is in...

Page 42: ...he base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does not ring R The ringer volume is turned off Adjust ringer volume page 17 24 The base unit does not ring R The ringer volume is turned off Adjust ringer volume page 17 24 I cannot make a call R You dialled...

Page 43: ...not answer incoming calls while the other devices such as handsets are engaged in a call I cannot operate the answering system remotely R The remote access code is not set Set the remote access code page 35 R You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 35 R The answering system is t...

Page 44: ...4 3 Handset MOKN a Wait until Base PIN is displayed a Enter the base unit PIN default 0000 a MOKN R If you forget your PIN see page 41 Deregistering a handset 1 MMENUN 131 R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN a M N 44 Helpline Tel No U K 0344 844 3899 Ireland 01289 8333 Useful Information KX TGC46xE en _0923_ve...

Page 45: ...d or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarante...

Page 46: ...Date and time 15 Direct command code 23 Display Contrast 25 Language 15 E Eco mode 15 Error messages 40 F First ring 24 26 H Handset Deregistration 44 Name 28 Registration 44 Hold 17 I Intercom 19 K Key lock 19 Keytones 25 M Making calls 17 Missed calls 31 Mute 18 N Nuisance call block 27 O OK Key 13 P Pause 17 Phonebook 20 PIN 29 Power failure 12 Power on off 15 Privacy mode 25 R Recall flash 18 ...

Page 47: ...47 Notes KX TGC46xE en _0923_ver013 pdf 47 2020 10 07 8 26 14 ...

Page 48: ... Instructions If your product is not working properly IMPORTANT If you still have any problems please call the Panasonic DECT Helpline 0344 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Sales Department Maxis 2 Western Road Bracknell Berkshire RG12 1RT Panasonic Corporation 2020 PNQX9137ZA PNQX9137ZA PNQX9137ZA PP1020LC0 KX TGC46xE en _0923_ver013 pdf 48 202...

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