www.vax.co.uk
10
general maintenance / troubleshooting
9. Troubleshooting
WARNING:
To reduce risk of personal injury,
unplug vacuum cleaner before servicing.
PROBLEM:
Cleaner won’t run
Cause:
Not properly plugged into wall outlet.
Solution:
Plug in firmly.
Cause:
No electricity in wall outlet.
Solution:
Check fuse or breaker.
Cause:
On/off switch not turned on.
Solution:
Push on/off switch to on.
Cause:
Motor thermostat tripped.
Solution:
Switch off and unplug the vacuum cleaner.
Leave for one (1) hour. See page 3.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won't pick up
Cause:
Full or clogged dirt container.
Solution:
Clean dirt container.
Cause:
Clogged nozzle.
Solution:
Remove obstruction.
Cause:
Clogged dirt inlet.
Solution:
Remove suction channel cover and remove
obstruction.
Cause:
Clogged hose.
Solution:
Remove obstruction.
Cause:
Hose not inserted fully.
Solution:
Push hose in securely.
Cause:
Dirty filters or filter container.
Solution:
Clean/change filters or filter container.
PROBLEM: Accessories won't pick up
Cause:
Accessories not attached correctly.
Solution:
Refer to page 5 for fitting information.
PROBLEM: Brushbar does not turn
Cause:
Brushbar blocked.
Solution:
Remove blockages.
PROBLEM:
Air flow restricted with attachment use
Cause:
New carpet debris clogging air path.
Solution:
Remove obstruction.
10. UK Service & Help
Vax Care 0870 6061248
Monday-Friday 8.00am to 6.00pm.
Saturday 9.00am to 5.00pm.
Sunday 10.00am to 4.00pm.
An answerphone is available outside of these hours. Any
queries or concerns about using the Vax, call the Vax
Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
!
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