• Battery may not be fully charged. If using the handheld for
the first time the initial charge should be 24 hours.
The charging light will illuminate continuously when charger
is connected.
• The nozzle or crevice tool may be blocked, check and clear
any blockage. The filter may be clogged, clean the filter.
Go to ‘Taking care of your machine’ page*. The battery is
getting weak, let the battery run until it stops and recharge.
The dirt container may be full, empty the dirt container.
Go to ‘Using your machine’.
• The charger may not be inserted correctly. Check the fuse
in the plug, if this needs replacing always replace with a
13amp fuse.
Solution
Problem
What to do if it goes wrong
Why does my handheld
have no power?
Why won’t the
handheld pick up?
Why won’t the battery
recharge?
Getting in touch
†
Registration required. Terms and conditions apply.
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the product before calling.
