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www.vareximaging.com
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ANUAL
4343W/4336W-G5/2530W-G5 X-ray Detectors
15.1 After-sales Service for Varex Imaging Products
To speak with our Technical Support Personnel, please call (800) 432-4422, wait for the voice
prompt, then press 0 to be connected to an operator.
For product returns, contact your distributor or device manufacturer for shipping and packaging
instructions. Do not return products to Varex Imaging for repair or service without advance
notification. Include all required papers in the shipment.
We request that you obtain an RMA number for in-warranty and out-of-warranty returns of
products.
Contact:
For warranty and returns, please visit:
https://www.vareximaging.com/flat-panel-service-report
.
To ship the battery pack, follow the local and regional requirements for proper packaging and
shipping of Lithium Batteries.
WARNING
X-ray detectors containing CsI scintillators have the potential to become
activated above regulatory limits for shipping if they have been exposed
to high energies 8.5 MeV or higher. Varex cannot accept any activated
X-ray detectors that have been used in environments 8.5 MeV or higher
that exceed the local regulatory limits.
WARNING
If the X-ray detector or accessories have been contaminated with
potentially harmful substances, they cannot be accepted without written
evidence of decontamination. See
Section 14.1.2
and
Section 14.1.3
for
procedure of decontamination.
15.2
Disposing of the X-ray Detector and Battery
Contact your supplier or distributor, and check the terms of conditions of the purchase contract.
This product should not be mixed with other commercial waste for disposal. Follow the local
radiation protection regulations.
The Varex Imaging product may be attached as part of a component to other manufacturers’
systems. These other manufacturers are directly responsible for the collection and processing of
their own waste products under the terms of the WEEE Directive. Contact these producers
directly before discarding any of their products.
WARNING
Precautions should be taken to not open the X-ray detector. Depending
upon the type of scintillator used, opening the X-ray detector may
expose the user to potentially toxic materials.
