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20

12. TROUBLESHOOTING  (

CONT

D

)

P

ROBLEMS

P

OSSIBLE

 

CAUSES

Y

OU

 

SHOULD

 

TRY

 

THIS

7. The wall control does 

not work OR its indicator 
flashes.

• The wires may be in reverse position.

• The wires may be broken.

• The wire in the wall OR the wall 

control may be defective.

• Ensure that the color coded wires have been connected to their appropriate 

places.

• Inspect every wire and replace any that are damaged.
• Remove the wall control and test it right beside the unit using another shorter 

wire. If the wall control works there, change the wire. If it does not, change the 
wall control.

8. 

The 20/40/60 minute 
push-button timer does 
not work OR its indicator 
light does not stay on.

• The wires may be in reverse position.

• The push button may be defective.

• Ensure that the color coded wires have been connected to their appropriate 

places.

9.  The motor does not work.

• The circuit board may be defective.

• The motor may be defective.

•  The motor capacitor may be defective.

• The motor is unplugged from inside 

the unit.

• The motor is unplugged from the 

electronic board (J4). 

• There is a problem with the door 

magnet switch.

• JU-1 jumper is missing or in wrong 

position.

• Press on the integrated control push button until the unit turns on low speed 

(the LED will light AMBER). Using a multimeter, check the voltage on J9-4 and 
J9-3. Refer to Section 7 Wiring Diagram. The reading must be 120 VAC Then 
set the unit on high speed by pressing on the integrated control push button one 
more time (the LED will light GREEN). Using a multimeter, check the voltage 
on J9-4 and J9-2. The reading must be 120 VAC Check also between J4-2 and 
J4-1, the reading must be 120 VAC Refer to Section 7 Wiring Diagram. Check if 
the fuse F1 is intact. If all the readings correspond to the right voltage values, 
the circuit board is not defective. If one or both readings are different, change 
the circuit board.

• Using a multimeter, check for 120 VAC for the following speeds: High Speed: 

between GREY and ORANGE wires; Low/Medium Speed: between GREY 
and RED/BLUE wires. Refer to Section 7 Wiring Diagram.

• Unplug the unit. Check for continuity between Pin 5 on the 6-pin connector 

(brown leads) and Pin 3 of the capacitor connector. Also check for continuity 
between Pin 4 on the 6-pin connector (brown leads) and Pin 1 of the capacitor 
connector. Refer to Section 7 Wiring Diagram.

• Open the door and ensure that the wire going to the motor is connected.

• Check J4 motor connection on circuit board.

• Door magnet switch is missing or not in its place (see item no. 11 on page 18).

• Ensure JU-1 jumper is set on “M” speed (refer to Section 7 Wiring Diagram).

10. The defrost cycle does 

not work (the fresh air 
duct is frozen OR the 
fresh air distributed is 
very cold).

• Ice deposits may be hindering the 

damper operation.

• The damper rod or the port damper 

itself may be broken.

• The damper actuator or circuit board 

may be defective.

• Remove the ice.

• Inspect these parts and replace if necessary.

• See point 6.

11. 

The integrated control 
push button does not 
work.

• The 30-second boot sequence is not 

completed.

• The circuit board may be defective.
• The transformer may be defective.

• See Section 5.1.1 Boot Sequence (page 11).

• Check voltage going to circuit board J8-1 and J8-2.
• Check for 24 VAC on J8-1 and J8-2.

• Jump the OL and OC terminals. If the unit 

switches to high speed, remove the push 
button and test it right beside the unit using 
another shorter wire. If it works here, change 
the wire. If it doesn’t, change the push button.

NO  C  NC   I   OC OL  Y    R   G    B

VE0098 

Summary of Contents for 100H

Page 1: ...O 100H PART NO 1601717 THESE PRODUCTS EARNED THE ENERGY STAR BY MEETING STRICT ENERGY EFFICIENCY GUIDELINES SET BY NATURAL RESOURCES CANADA AND THE US EPA THEY MEET ENERGY STAR REQUIREMENTS ONLY WHEN...

Page 2: ...ng area or connect directly to any appliances 8 Do not use to exhaust hazardous or explosive materials and vapors 9 When performing installation servicing or cleaning this unit it is recommended to we...

Page 3: ...ACE 8 4 6 CONNECTING THE DUCTS TO THE UNIT 9 4 7 INSTALLING THE EXTERIOR HOODS 10 4 8 CONNECTING THE DRAIN 10 5 CONTROLS 11 12 5 1 INTEGRATED CONTROL 11 5 1 1 BOOT SEQUENCE 11 5 1 2 SETTING EXTENDED D...

Page 4: ...10 20 27 17 10 20 10 15 NOTE The NOVO Performance Charts are listed on the specification sheets of these units Visit our website at www vanee ca to access those documents 2 4 DIMENSIONS 17 432 mm 17...

Page 5: ...xhausted from the high humidity areas in the home such as bathrooms kitchen and laundry room Fresh air is supplied to bedrooms and principal living areas 3 TYPICAL INSTALLATIONS 3 1 FULLY DUCTED SYSTE...

Page 6: ...aintenance and to the control panel on the side of the unit Close to an exterior wall so as to limit the length of the insulated flexible duct to and from the unit Close to a drain If no drain is clos...

Page 7: ...herefore a 5 duct or larger is an appropriate choice for both end branches NOTE A 4 duct would have been too small because the maximum acceptable value for a 4 duct is 40 cfm 4 4 1 EXAMPLE OF CALCULAT...

Page 8: ...ng to occupant level Never install a stale air exhaust register in a room where there is a combustion device such as a gas furnace a gas water heater or a fireplace The ductwork is intended to be inst...

Page 9: ...f the double collar Pull down the vapor barrier shaded part in illustrations below over the outer ring to cover it completely Fasten in place the vapor barrier using the port strap included in unit pa...

Page 10: ...e hoods An Anti Gust Intake Hood should be installed in regions where a lot of snow is expected to fall EXHAUST HOOD INTAKE HOOD 18 457 MM 18 457 MM 6 152 MM 6 1 8 M 6 1 8 M 18 457 MM OPTIONAL DUCT LO...

Page 11: ...motorized damper position completely set the RED light turns off and the booting sequence is done NOTE No command will be taken until the unit is fully booted 5 1 2 SETTING EXTENDED DEFROST The unit i...

Page 12: ...orrectly inserted but not wire B 5 2 1 ELECTRICALCONNECTION TO PLATINUM MAIN WALL CONTROL NO C NC I OC OL Y R G B VE0174 SMART SET MODE PREF 5 2 2 ELECTRICAL CONNECTION TO DECO TOUCH MAIN WALL CONTROL...

Page 13: ...ECTOR NO C NC I OC OL Y R G B VE0108A Never connect a 120 volt AC circuit to the terminals of the furnace interlock standard wiring Only use the low voltage class 2 circuit of the furnace blower contr...

Page 14: ...optional see notes 3 4 VE0257A COLOR CODE BK BLACK BL BLUE BN BROWN GY GRAY GN GREEN Critical characteristic reed switch JU1 3 2 1 NOTES 1 For continued fire protection Use specified UL listed CSA Cer...

Page 15: ...ncing damper until the FRESH air flow is approximately the same as the EXHAUST air flow If FRESH air flow is less than EXHAUST air flow then go back and adjust the exhaust balancing damper to equal th...

Page 16: ...tallation sheet included with the wall control VC0117 9 2 OPTIONAL AUXILIARY CONTROLS First turn OFF the main control device before checking the optional auxiliary controls 20 40 60 MINUTE PUSH BUTTON...

Page 17: ...e user understands how to use the controls as described in the user manual Risk of electric shocks Before performing any maintenance or servicing always disconnect the unit from its power source Do no...

Page 18: ...3 17 Door latches and screws 00886 2 00601 4 00886 2 00601 4 18 Balancing damper 02253 02253 19 Balancing double collar port 02256 02256 Terminal connector 16416 16416 Hardware kit 20510 20510 Not sho...

Page 19: ...integrated control LED flashes AMBER and unit is OFF Motor won t turn Clean the exterior air intake port Replace the unit thermistor Check for the proper operation of the unit damper replace if neces...

Page 20: ...Section 7 Wiring Diagram Check if the fuse F1 is intact If all the readings correspond to the right voltage values the circuit board is not defective If one or both readings are different change the c...

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