2
1.
The
Start•All Jump•Pack®
does not turn on.
a.
Press the output button momentarily, then turn on the
p
ower
s
witch
i.
Does the
Jump•Pack
turn on?
ii.
If still off, proceed to step b.
b.
Plug in the charger
i.
Does the display turn on with a charge %?
1.
If the display turns on when plugged in, but then turns off when the
Jump•Pack
is
unplugged, check to see if the charge level is increasing by waiting 10 minutes. If it is not
increasing, measure the voltage. Put the positive probe of a voltmeter on the red clamp
and the negative probe on the metal housing of the cigarette lighter port.
a.
If it is not charging and is above 9.6V the battery is likely bad. Return the unit for
further testing to verify.
b.
If the voltage is below 9.6V the battery is possibly still good, the unit will still
need to be returned to manually recharge it.
2.
If the display does not turn on
a.
Check the charger for output. With the charger plugged in to an AC outlet but
not plugged in to the
Jump•Pack
, measure with a voltmeter the inside with the
positive probe and the outside of the connector with the negative probe. It
should measure approximately 18 volts, if it does not, replace the charger.
b.
If the
Jump•Pack
display does not turn on and the charger is good, the jump
pack is defective and will need to be returned
2.
The
Start•All Jump•Pack®
and the display turns on, but it does not charge.
a.
Does the “IN” on the display flash when plugged in?
i.
No “IN” is not flashing.
1.
Check the charger for output. With the charger plugged in to an AC outlet but not
plugged in to the
Jump•Pack
, measure with a voltmeter on the inside with the positive
probe and the outside of the connector with the negative probe. It should measure over
18 volts, if it does not, replace the charger. If it does measure over 18 volts, the control
board needs to be replaced; return unit for repair.
2.
If the
Jump•Pack
is 100% fully charged, the “IN” will stop flashing.
3.
If IN has stopped flashing but the display does not show 100%, go to “
r
ecalibrating the
display when the display will not reach 100%” procedure
ii.
The “IN” is flashing, but the battery charge level percentage will not increase, or will not reach
100%
1.
Go to “
r
ecalibrating the display when the display will not reach 100%”
2.
If the problem persists, Battery or control board is bad, return the unit.
3.
Strong arcing occurs when connecting the clamps to a battery
a.
Perform a check by attaching a clamp-on ammeter to one of the cables from the
Jump•Pack
. Connect
the clamps to a known good 12V battery, ENSURE PROPER POLARITY
.
i.
With the
Jump•Pack
turned off, there should be no current, if there is, the MOSFET board is bad
and the unit needs to be returned.
4.
Normal Charging Procedure for the
Start•All Jump•Pack®
If Issues occur prior to cranking attempt
IN0229 Rev.2
