HELP AND ADVICE
Ignition - Lighting the fire.
When you depress the Fireslide control you should hear a faint ticking sound from the
bottom of the fire. This is the sound of the ignition spark that lights the gas. If there is
no ticking sound it may be that the battery in the electronic spark generator requires
replacement. Details of how to change the battery can be found in the
‘MAINTENANCE’ section of this guide.
Window - Glass.
Has the window formed white lines or appears milky or grey?
This is normal and is simply caused by the small amounts of condensation / water
that form on the rear of the window during the first few minutes of operation. The
condensation / water is no cause for concern and will disappear over the first few
minutes of the fire being used. The window on the fire has been designed so that you
can remove it for cleaning. Details on how to remove and clean the window can be
found in the ‘CLEANING YOUR FIRE’ section of the owner guide.
Fuel effect - Coal bed.
When cleaning the ceramic fuel effect you may see surface cracks in the base coal. It
is normal for the base coal to have surface cracks and this will not affect the
performance of your fire in any way.
The fuel effect will lighten in colour with use and the areas where flames touch may
develop brown edges. This is normal and is no cause for concern.
Does your fire have any signs of the following?
1. The fuel effect has areas that are black in colour (Much darker than the
surrounding areas).
2. The fuel effect has areas that are black in colour and the flames are unusually long
and dark yellow / orange.
3. Black dust / black particles on the hearth at the base of the fire.
Any of the above can be signs of soot forming in the fire. Please remember that we
recommend the fire be serviced annually (Once a year) by a Gas Safe Register
engineer (Corgi or Gas Safe Register outside of the UK). If your fire is over 12
months old we strongly recommend that it is serviced.
The rear wall effect.
The rear wall is made from the same material as the fuel effect. As with the fuel
effect, the rear wall will lighten in colour with use and the areas where flames touch
may develop brown edges. To enhance the appearance of the fire and to produce
more glow the flames have been designed to touch the rear wall. Where they touch
light areas will form. This is normal and is no cause for concern.
Page 56
©
Baxi Heating U.K. Limited 2010.
OWNER GUIDE
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