3
947763
Setup
Valcom IP Clocks
(beginning with firmware version
3.17.4) are programmed at the factory to acquire an
IP address using Dynamic Host Configuration
Protocol (DHCP). If DHCP is not available, the
clock will revert to the static IP address of
192.168.6.207 after 3 minutes.
In addition to the IP address, the clock will also try
to acquire all of the information needed to
synchronize time from the DHCP Scope. If the
DHCP Scope Options noted below are correctly
configured, the clock will be able to acquire the
correct time without further programming.
Option 42, NTP Server IP Address.
Option 100, POSIX Time Zone, example:
“EST5EDT4,M3.2.0/02:00,M11.1.0/2:00”. This
is the preferred option, and works for any area
of the world.
Option 101, Time Zone Name, example:
“America/New_York”. This option is only
supported for North America time zones.
Each of these options from the DHCP scope can be
overridden by manually programming the desired
value using the Valcom VIP-102B IP Solutions
Setup Tool. If not using DHCP for IP address
assignment, all of the Time settings will be
configured using the Setup Tool. Download the
latest version of the free IP Solutions Setup Tool
from the Valcom web site at
www.valcom.com/vipsetuptool.
TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. If a spare unit is available, substitute a
spare unit for the suspected defective
unit.Assistance in troubleshooting is available from
the factory. Call (540) 563-2000 and press 1 for
Technical Support or via email at
[email protected]
When requesting assistance, you should include all
available information. It is strongly suggested that
you go to the web site and review the
documentation at http://www.valcom.com.
Valcom equipment is not field-repairable. Valcom,
Inc. maintains service facilities in Roanoke, VA.
Should repairs be necessary, attach a tag to the
unit clearly stating your company name, address,
phone number, contact person and the nature of
the problem. Send the unit to:
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
WARRANTY
Warranty information may be found on our website
at www.valcom.com/warranty
.
Figure 1. Network Connection
