26
27
EN
EN
Useful information
C
Useful information
C
NOTE
• Do not use abrasive or caustic agents to clean plastic parts.
• Clean the detergent dispenser every 3 months to ensure the normal operation
of the appliance.
Cleaning the Drain Pump Filter
Error Codes
WARNING!
• Be careful of the hot water!
• Allow detergent solution to cool down.
• Unplug the machine to avoid electrical shock before washing.
• Drain pump filter can filter the yarns and small foreign matters from the
washing.
• Clean the filter periodically to ensure the normal operation of washing machine.
CAUTION!
• Make sure that valve cap and emergency drain hose are reinstalled properly,
cap plates should be inserted aligning to hole plates otherwise water may leak.
• Some machines don’t have emergency drain hose, so step 2 and step 3 can
be skipped. Rotate lower cover cap directly to make water run into basin.
• When the appliance is in use and depending on the programme selected there
can be hot water in the pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the cycle, and is empty.
When replacing the cover, ensure it is securely re-tightened.
1
2
3
4
Open the lower cover cap
Open the filter by turning to the counter clockwise
Remove extraneous matter
Close the lower cover cap
Trouble Shooting
Whenever there is a problem with the appliance, check if you can solve it following the
tables below. If the problem persists, please contact the customer service.
Description
Possible cause
Solution
Appliance does not start
Door is not closed properly.
Clothes are stuck.
Close the door properly and restart.
Check the laundry.
Door can´t be opened
Safety protection is activated.
Disconnect the power and restart.
Water leakage
Connections are not tight
enough.
Check and fasten the water inlet pipe.
Check and clean the outlet hose.
Detergent residues in
the detergent dispenser
Detergent is damp and/or
clotted.
Clean and wipe the detergent
dispenser dry.
Indicator or display does
not work
PC board or harness have
connection problems.
Switch off the power and check if the
mains plug is connected properly.
Abnormal noise
Fixing bolts still in place.
Floor is not solid or level.
Check if the fixing bolts have been
removed Make sure the appliance is
installed on a solid and level floor.
Description
Possible cause
Solution
Door is not closed properly
Close the door properly and restart.
Water injecting problem during
wash cycle.
Check if the water pressure is high
enough.
Straighten the water pipe.
Clean the inlet valve filter.
Overtime water draining
Check the drain hose for blockage.
Water overflow
Restart the appliance.
Others
Restart the appliance. If problem
persists, please contact the customer
service.
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