12
GB
3) Reattach the multi-floor brush head onto the vacuum body.
4) Once the blockage is removed, start the vacuum to ensure air flow through the hose.
CAUTION:
Do not use scissors or other sharp objects to remove a blockage from the
hose.
TROUBLESHOOTING
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner. Failure to do
so could result in electrical shock or personal injury. Remove the handheld unit form the main body
if performing maintenance on the brush roll or multi-floor brush head.
Cleaning Performance
Vacmaster vacuum cleaners are tested for endurance. If your motor is operational, then the most
likely cause for a loss in suction is a blockage or an opening in the vacuum.
To maintain a high cleaning performance from your machine, it is important to replace or clean
filters as necessary. Empty the dust bin regularly to prevent performance drops. A performance
drop with clean filters can only be caused by a blockage in the tools or the hose connections.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Vacuum will not
power on.
Battery may be depleted.
Charge the battery as instructed on
page 8 & 9.
Wrong charging adapter is used.
Be sure to use only the adapter supplied
with your product.
The motorised brush roll is jammed. Remove obstruction. Follow instructions
on page 11 & 12.
Battery not installed correctly.
Be sure battery is correctly aligned and
completely installed into the handheld
vacuum.
Charging
indicator does
not illuminate.
Charging adapter is not plugged in.
Be sure the charging adapter is plugged
in properly to the outlet and to the
charging port on the charging base.
Debris accumulated on the metal
charge contacts on the battery pack
or charging adapter.
Be sure no debris is accumulated on the
metal adapter contacts on the battery
pack and charging adapter.
Power supply is not switched on
Ensure the power supply is active.
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