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If you get in touch with us because of an
operational fault or a new order, please always
quote the Fabrication Number (FN) and the
designation of your appliance. Enter these details
here, and also on the adhesive Service label
supplied with the appliance (attach this label to a
clearly visible place, or in your telephone
directory).
FN Appliance
- You will find these details on the warranty
certificate or on the original invoice, and/or on the
type plate of the appliance. The type plate is
located on the left, near the left-hand vegetable
tray.
In the event of malfunctions, use our Freefone
number 0800 850 850 to contact your nearest
V-ZUG AG Service-Center.
To prevent unnecessary error messages, please
check that the power supply is functioning
correctly (i.e. is the connector plugged in) before
calling out a service engineer? Is the fuse intact?).
Inquiries, orders, Service agreement
Should you have any inquiries or problems of an
administrative or technical nature, or should you
wish to order spare parts and accessories, please
contact our
head office in Zug directly,
Tel. +41 58 767 67 67.
To maintain all of our products, you have the
option of signing up to a Service agreement from
the end of your one-year warranty cover. We
would be delighted to send you the relevant
documents.
REPAIR SERVICE
• Do not set up the appliance near a heat source.
Setting up the appliance in warm rooms, close
to heat sources (heating systems, ovens) or with
exposure to direct sunlight will cause them to
use more power, i.e. to be less economical, so
locations of this nature should be avoided.
• If this is not possible, always maintain the
following minimum distances:
- 30 cm from coal-burning or oil-fired ovens;
- 3 cm from electric and/or gas ovens.
• The spacers (if provided) should be fitted to the
back panel of the condenser on the back of the
appliance.
• Set up the appliance in a dry and well-ventilated
place, and if necessary, adjust the front feet to
get it into a level position.
• Clean the interior.
• Install the accessories.
Electrical connection
•
The electrical connections must comply
with local specifications.
• The type plate inside the appliance provides
details of rated voltage and power levels.
•
Legislation requires the appliance to be
electrically grounded. The manufacturer is
not liable for any damage or injury to
items, people or domestic pets resulting
from any failure to follow these stipulations.
• If the connector and receptacle are not of the
same type, have the receptacle replaced by a
qualified electrician.
• Never use extension cables or multi-gang
adapters.
Electrical isolation (shut-down)
It must be possible to isolate the appliance
electrically by unplugging its mains power
connector, or by using a front-mounted
(‘upstream’) two-terminal switch.
INSTALLATION
