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Service & Support
The «Troubleshooting» chapter provides valuable information for dealing with
minor operating faults. This saves you the time, effort and potential cost of having
to call out a service technician.
Information on the V-ZUG warranty can be found at
→Service →Warranty in-
formation. Please read this information carefully.
Please register your V-ZUG appliance online immediately at
→Service
→Warranty registration. This will allow you to take advantage of the best possible support
in the event of an fault in the appliance during the warranty period. You will require the
serial number (FN) and appliance designation to complete the registration process. This
information can be found on the identification plate for your appliance.
My appliance information:
FN:
___________________
Appliance
: _____________________
Always have this appliance information to hand when you contact V-ZUG. Thank you.
The identification plate and connection plate are located on the underside of the hob.
Your repair order
At
→Service→Service number you will find the telephone number of your
nearest V‑ZUG service centre.
Technical questions, accessories, warranty extensions
V-ZUG is happy to help you with any general administrative or technical queries, to take
your orders for accessories and spare parts and to inform you about our progressive ser-
vice agreements.
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