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12. tRoUbleSHootInG
If you have difficulty with your phone, please try the suggestion listed below.
Problem
Solutions
My telephone does
not work at all.
Make sure the batteries are installed and charged correctly. For optimum
daily performance, return the handset to the telephone base after use.
Make sure the power adapter is securely plugged into an outlet.
Make sure the telephone line cord is plugged firmly into the telephone
base and the telephone wall jack.
Unplug the electrical power to the telephone base. Wait for approximately
15 seconds, then plug it back in. Allow up to one minute for the handset
and telephone base to synchronize.
Remove and re-insert the batteries. If that still does not work, it might be
necessary to purchase new batteries.
Disconnect the telephone base from the telephone wall jack and plug in
a working telephone. If the other telephone does not work, the problem
is probably in the wiring or the telephone service. Call your telephone
service provider.
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low battery shows
on screen.
Place the handset in the telephone base for recharging.
Remove and re-install the batteries and use it until fully depleted, then
recharge the handset in the telephone base.
If the above measures do not solve the problem, replace the batteries.
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the batteries do
not charge in the
handset or the
handset batteries
do not accept
charge.
Make sure the handset is placed in the telephone base correctly.
Remove and reinstall the batteries, then charge for up to 16 hours.
Purchase new batteries.
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