6
Maintenance
For your safety, please ensure the device is turned off and the pow
-
er is disconnected before replacing the filter.
1. Remove the base cover. To do this, turn the device
upside down and turn the base cover counterclockwise.
2. Remove the old filter. The filter is held in place by the
base
cover. It should not require any force to remove once the
cover is removed.
3. Discard the old filter.
4. Remove the new filter from its packaging and slide it in place.
Return the base cover and turn it clockwise.
5. Tap and hold the filter button for 3 seconds to reset the filter
indicator light. Your Tulip 2 is now ready for action. Plug it in
and resume operation.
Troubleshooting
Problem
Checklist
Solution
My device will
not turn on
Is the power on?
Switch on the power
Is the adaptor loose?
Connect the adapter
There are odors
coming from the
wind outlet
Is the filter clogged?
Replace the filters
Has the filter expired?
Replace the filters
My device is not
purifying the air
well
Is the device well venti
-
lated? Is it in the center
of the room?
Move the device to the
center of the room and
ensure proper airflow
My device has
become noisy
Is there anything stuck
to the fan? A buildup of
dust and debris?
Clear fan of foreign
bodies to ensure proper
airflow
1.
2.
3.
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