Utax LP 3128 Instruction Handbook Manual Download Page 90

Page: 90 / 111

Troubleshooting

5-15

Rear Cover

Open the

rear cover

and remove the jammed paper by pulling it out.

If the paper is jammed inside the

fuser unit

, open the

fuser cover

and remove the paper by pulling it out.

Close the

rear cover

, and open and close the

top cover

to clear the

error. The printer warms up and resumes printing.

CAUTION

The fuser unit inside the printer is hot. Do not

touch it, as it may result in burn injury.

Summary of Contents for LP 3128

Page 1: ...INSTRUCTION HANDBOOK LASER PRINTER B W LP 3128 3228 ...

Page 2: ...paper Note This Operation Guide contains information that corresponds to using both the inch and metric versions of these machines The inch versions of these machines are shown in the screens in this guide If you are using the metric version use the messages provided for the inch version as reference only In the body text only the inch messages are given if these versions differ only in capitaliza...

Page 3: ...ing 3 7 Status Monitor 3 10 Configuration Tool 3 14 Uninstalling Software 3 18 4 Maintenance 4 1 General Information 4 2 Toner Container Replacement 4 2 Cleaning the Printer 4 6 Prolonged Non Use and Moving the Printer 4 9 5 Troubleshooting 5 1 General Guidelines 5 2 Print Quality Problems 5 3 Understanding Indicators 5 5 Cleaning Paper Jams 5 9 6 Option 6 1 General Information 6 2 Expansion Memor...

Page 4: ...ii ...

Page 5: ...re using your machine This chapter provides information on the following topics Legal Information iv License Agreements vi Safety Information x Symbols xv Installation Precautions xvi Precautions for Use xviii About the Operation Guide xx Conventions in This Guide xxi ...

Page 6: ...ch the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation KPDL is trademark of Kyocera Corporation Hewlett Packard PCL and PJL are registered trademarks of Hewlett Packard Company Centronics is a trade name of Centronics Data Computer Inc Adobe Acrobat Flash and PostScript are registered trademarks of Adobe Systems Incorporated Macintosh is a registered...

Page 7: ...v USB This product has been certified by the USB Implementers Forum Inc ...

Page 8: ...ights in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party If you transfer the Programs you must transfer a copy of this license and any other documentation to the other party Your license is then terminated The other party agrees to these terms and conditions b...

Page 9: ... this license is governed by the laws of the State of New York If you acquired the Program in Canada this license is governed by the laws of the Province of Ontario Otherwise this license is governed by the laws of the country in which you acquired the Program Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Monotype Imaging Inc Helvetica Palatino and Times a...

Page 10: ... and omissions 8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED 9 Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces is repair or replacement of defective parts upon their return to Monotype Imaging 10 IN NO EVENT WILL MONOTYPE IMAG...

Page 11: ... cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to w...

Page 12: ... laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825 Radio Frequency Transmitter This machine contains a transmitter module We the manufacturer UTAX GmbH hereby declare that this equipment page printer model LP 3128 and LP 3228 are in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Radio Tag ...

Page 13: ...marketed in the United States A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States Ozone Concentration These printers generate ozone gas O3 which may concentrate in the place of installation To minimize the concentration of ozone gas to less than 0 1ppm we recommend you not to install the printer in a confined area where ventilati...

Page 14: ...marketed in the United States A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States Ozone Concentration These printers generate ozone gas O3 which may concentrate in the place of installation To minimize the concentration of ozone gas to less than 0 1ppm we recommend you not to install the printer in a confined area where ventilati...

Page 15: ... and LP 3228 as tested with enhancement optional unit Paper Feeder PF 100 Conforms to the following product specifications EN 55 022 1998 A1 2000 A2 2003 Class B EN 61 000 3 2 2000 EN 61 000 3 3 1995 A1 2001 EN 55 024 1998 A1 2001 A2 2003 EN 60 950 1 2001 A11 EN 60 825 1 1994 A1 A2 EN 300330 1 EN 300330 2 The manufacturer and its merchandising companies retain the following technical documentation...

Page 16: ...xiii ...

Page 17: ...ith the printer within a set amount of time Sleep Mode This printer automatically enters Sleep Mode when approximately 15 minutes have passed since the printer was last used The amount of time of no activity that must pass before Sleep Mode is activated may be lengthened Duplex Printing For LP 3228 only This printer includes duplex printing as a standard function For example by printing two single...

Page 18: ...tion are indicated inside the symbol Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing fee required DANGER Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points WARNING Indicates that serious in...

Page 19: ...Other Precautions Adverse environmental conditions may affect the safe operation and performance of the machine Install in an air conditioned room recommended room temperature around 23 C 73 4 F humidity around 60 RH and avoid the following locations when selecting a site for the machine Avoid locations near a window or with exposure to direct sunlight Avoid locations with vibrations Avoid locatio...

Page 20: ...ne to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short If an earth connection is not possible contact your service representative Other precautions Connect the power plug to the closest outlet possible to the machine The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed near the ...

Page 21: ...ct your service representative If anything harmful paper clips water other fluids etc falls into the machine turn the main power switch off immediately Next be absolutely certain to remove the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative Do not remove or connect the power plug with wet hands as there is a danger of electrical s...

Page 22: ...s radiation exposure Cautions when Handling Consumables Caution Do not attempt to incinerate the Toner Container Dangerous sparks may cause burns Keep the Toner Container out of the reach of children If toner happens to spill from the Toner Container avoid inhalation and ingestion as well as contact with your eyes and skin If you do happen to inhale toner move to a place with fresh air and gargle ...

Page 23: ... Printing This chapter explains how to install the printer driver print from your PC and use the application software included in the CD ROM 4 Maintenance This chapter explains how to replace the toner container and how to care for your printer 5 Troubleshooting This chapter explains how to handle printer problems that may occur such as paper jams 6 Options This chapter explains the options for th...

Page 24: ...ion or feature Note Do not remove the toner container from the carton until you are ready to install it in the printer Important Used to provide important information IMPORTANT Take care not to touch the transfer roller black during cleaning Caution Cautions are statements that suggest mechanical damage as a result of an action CAUTION When pulling the paper pull it gently so as not to tear it Tor...

Page 25: ...Introduction xxii ...

Page 26: ... 1 Machine Parts This chapter identifies machine parts indicators and operation panel keys Components at the Front of the Printer 1 2 Components at the Rear of the Printer 1 3 Operation Panel 1 4 Indicators 1 5 Keys 1 6 ...

Page 27: ...ponents at the Front of the Printer 1 Top Cover 2 Paper Stopper 3 Top Tray 4 Operation Panel 5 Right Cover 6 Paper Cassette 7 Front Cover 8 Manual Feed 9 MP Tray 10 Subtray LP 3128 1 2 3 4 5 6 7 9 LP 3228 10 1 2 3 4 5 6 7 8 ...

Page 28: ...Machine Parts 1 3 Components at the Rear of the Printer 11 Optional Interface Slot Cover 12 USB Interface Connector 13 Rear Cover 14 Power Cord Connector 15 Power Switch 11 14 12 15 13 ...

Page 29: ...1 4 Machine Parts Operation Panel 1 Ready Indicator 2 Attention Indicator 3 Toner Indicator 4 Data Indicator 5 Paper Indicator 6 Jam Indicator 7 Cancel Key 8 GO Key 2 1 3 4 5 6 7 8 ...

Page 30: ...e is not inserted properly Off The printer status is normal Paper Amber Lit The paper has run out when printing Fast Flashing The specified cassette or paper feeder has no paper at Ready status The cassette is not inserted properly Off The printer status is normal Attention Amber Lit An error has occurred because the top printer cover is open While an optional paper feeder PF 100 is installed and ...

Page 31: ...for 1 second or more Cancels the data from the PC GO At Ready Press momentarily Switches On line Off line Press for 3 to 9 seconds Prints the status page Press for 10 seconds or more Prints the service status page At Error Press momentarily Clears the error Paper Empty Press momentarily Resumes printing by switching automatically to an available paper source ...

Page 32: ...is chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray Paper Specifications 2 2 Preparing the Paper 2 11 Loading Paper into Cassette 2 11 Loading Paper into MP Multi Purpose Tray 2 14 ...

Page 33: ...ich the paper is cut The higher the grade of paper you use the less risk there will be of paper jams and other problems and the higher the level of quality your printed output will reflect Differences between paper from different suppliers can also affect the machine s performance A high quality printer cannot produce high quality results when the wrong paper is used Low priced paper is not econom...

Page 34: ...ray must be used 105mm 4 1 8 inches 216mm 8 1 2 inches 356mm 14 inches Minimum Paper Size Maximum Paper Size Paper cassette 70mm 2 3 4 inches 148mm 5 13 16 inches Minimum Paper Size Maximum Paper Size MP tray 216mm 8 1 2 inches 148mm 5 13 16 inches 356mm 14 inches Note The minimum paper size of the optional paper feeder PF 100 is 148 x 210 mm 5 13 16 x 8 5 16 inches ...

Page 35: ... must be 90 0 2 MP Tray Envelope Monarch Envelope 10 Envelope 9 Envelope 6 Envelope C5 Envelope DL Legal Letter Statement Oficio II Executive ISO A4 ISO A5 ISO A6 Folio ISO B5 JIS B5 JIS B6 Hagaki Ofuku Hagaki Youkei 2 Youkei 4 16 kai Custom 70 148 to 216 356mm 2 13 16 5 13 16 to 8 1 2 14 inches Cassette Legal Letter Statement Oficio II Executive ISO A4 ISO A5 A6 only for machine s paper cassette ...

Page 36: ...c grams per square meter g m The shaded part indicates the standard weight Thickness The paper used with the machine should be neither extremely thick nor extremely thin If you are having problems with paper jams multiple feeds and faint printing the paper you are using may be too thin If you are having problems with paper jams and blurred printing the paper may be too thick The correct thickness ...

Page 37: ...short grain Short grain paper can cause feeding problems in the machine All paper used in the machine should be long grain Other Paper Properties Porosity Indicates the density of paper fiber Stiffness Limp paper may buckle in the machine resulting in paper jams Curl Most paper naturally tends to curl one way if left unpacked When paper passes through the fixing unit it curls upward a little To pr...

Page 38: ... fusing during the printing process Transparencies must be placed on the MP tray with the long edge towards the printer Labels Labels must be fed to the MP Tray One label can be loaded at a time The basic rule for printing on adhesive labels is that the adhesive must never come into contact with any part of the machine Adhesive paper sticking to the drum or rollers will damage the machine Label pa...

Page 39: ...more complex than that of ordinary paper it is not always possible to ensure consistent printing quality over the entire envelope surface Normally envelopes have a diagonal grain direction Refer to Paper Grain on page 2 6 This direction can easily cause wrinkles and creases when envelopes pass through the printer Before purchasing envelopes make a test print to check whether the printer accepts th...

Page 40: ... 392 F Preprinted Paper Preprinted paper should satisfy the same conditions as white bond paper Refer to Paper Specifications on page 2 2 The preprinted ink must be able to withstand the heat of fusing during the printing process and must not be affected by silicone oil Do not use paper with any kind of surface treatment such as the type of paper commonly used for calendars Recycled paper Select r...

Page 41: ...tra Heavy No Preprinted Yes Yes 75 to 90g m2 Normal2 Yes Labels Yes No 105 to 135g m2 Heavy1 No Bond Yes Yes 90 to 105g m2 Normal3 Yes Recycled Yes Yes 75 to 90g m2 Normal2 Yes Vellum Yes No Less than 64g m2 Light No Rough Yes Yes 90 to 105g m2 Normal3 Yes Letterhead Yes Yes 75 to 90g m2 Normal3 No Color Yes Yes 75 to 90g m2 Normal3 Yes Prepunched Yes Yes 75 to 90g m2 Normal2 Yes Envelope Yes No 1...

Page 42: ... loading Failure to do so may result in a paper jam Loading Paper into Cassette 250 sheets of 11 8 1 2 or A4 paper 80 g m may be loaded into the Cassette 1 Pull the cassette completely out of the printer 2 Press the bottom plate down until it locks IMPORTANT Ensure paper is not stapled and clips are removed IMPORTANT When pulling the cassette out of the printer ensure it is supported and does not ...

Page 43: ...red 4 Adjust the paper length guide to the paper size required If you are going to use paper that is longer than A4 pull out the extension paper cassette by pushing the release lever one by one and adjust it to the desired paper size 5 Load the paper in the cassette Ensure the side to be printed is facing down and the paper is not folded curled or damaged Note Paper sizes are marked on the cassett...

Page 44: ...aight in as far as it will go There is a paper gauge on the left side of the front of the paper cassette to indicate the remaining paper supply When paper is exhausted the pointer will go down to the level of empty Note Do not load paper above the triangle mark located on the width guide ...

Page 45: ... the MP tray towards you until it stops 2 Adjust the position of the paper guides on the MP tray Standard paper sizes are marked on the MP tray or Manual Feed For standard paper sizes slide the paper guides to the corresponding mark 3 Pull out the subtray for LP 3228 only LP 3228 LP 3128 IMPORTANT When pulling the cassette out of the printer ensure it is supported and does not fall out LP 3228 LP ...

Page 46: ...d more paper than exceeds the tab of the MP tray for LP 3228 only Note If the paper is considerably curled in one direction for example if the paper is already printed on one side try to roll the paper in the opposite direction to counteract the curl Printed sheets will then come out flat for LP 3228 only Correct Incorrect ...

Page 47: ...d keep the printing side face up Insert envelope against the guide with the flap on the front or left side until they stop 5 Specify the paper size and type for MP tray using Configuration Tool For more information refer to Configuration Tool on page 3 14 Correct Correct Incorrect ...

Page 48: ...his chapter explains how to start up the printer print from your PC and use the application software included in the CD ROM Connections 3 2 Installing the Printer Driver 3 3 Printing 3 7 Status Monitor 3 10 Configuration Tool 3 14 Uninstalling Software 3 18 ...

Page 49: ...Connector at the rear of the printer 2 Connect the other end of the power cord to a power outlet 3 Press the Power Switch to On The printer begins to warm up Note Use a USB cable with a rectangular Type A plug and a square Type B plug The USB cable should be shielded and no longer than 5 meters 16 feet long Note Ensure the printer s power switch is off Only use the power cord supplied with the pri...

Page 50: ...cense Agreement to read the information and select Accept to proceed 4 Click Install Software Installation Method screen appears 5 Select Express Mode or Custom Mode as the installation method Express Mode If the printer is connected via USB or a network and is turned on the installer detects the printer Select Express Mode to perform a standard installation Custom Mode This option allows you to s...

Page 51: ...verd ensure the printer is plugged in and connected to the computer s USB or Network port then cleck Refresh to search printers again 2 Select the printer you want to install and click Next 3 Confirm the settings and click Install Printer driver installation starts 4 Installation Completed screen appears Click Finish to retuen to the main menu Note If a Plug and Play window like that shown at left...

Page 52: ... and click Next 3 On Printer Port screen select the printer port connected to the printer click Next 4 Confirm the settings and click Install Printer driver installation starts 5 Installation Completed screen appears Click Finish to retuen to the main menu Note Click Add Port to add new port as necessary Note If the Windows Security screen appears click Install this driver software anyway to proce...

Page 53: ...s USB or Network port before installing software from the CD ROM 2 Insert the CD ROM Product Library into the CD ROM drive 3 Double click the CD ROM icon 4 Double click OS X 10 2 and 10 3 Only or OS X 10 4 according to OS version you use 5 Double click OS X x x or OS X 10 4 x x Printer driver installation starts 6 Install the printer driver according to the instructions of Installer ...

Page 54: ...encies with a blank or printed sheet interleaved using Transparency Interleaving Advanced Use to set up and add watermarks to your output This tab incorporates the PRESCRIBE commands into the document Printing from Application Software The steps required to print a document created with an application are explained below You can select the printing paper size 1 Load the paper required into the pap...

Page 55: ... as required Select Print on both side manual duplex and use the Duplex Details option to select Flip on Long Edge for binding on the long edge or Flip on Short Edge for binding on the short edge Select Print manual duplex instructions to receive the reloading instructions 3 Select OK to return to the Print dialog box and select OK to start printing A Manual Duplex instruction message box displays...

Page 56: ...OK on the Manual Duplex instruction message box All the odd pages will be printed Note If the paper is considerably curled in one direction roll the paperin the opposite direction to counteract the curl If this will not cancel the curl satisfactorily try to reduce the number of sheets loaded in the paper cassette to the maximum of 100 Long Edge Binding Short Edge Binding ...

Page 57: ...he Version Info button in the KX driver Properties dialog box Then click Status Monitor in the Version Info dialog box to launch the Status Monitor Exiting the Status Monitor Use either of the methods listed below to exit the Status Monitor Exit manually Right click the Status Monitor icon in the taskbar and select Exit in the menu to exit the Status Monitor Exit automatically The Status Monitor a...

Page 58: ... used to notify you For information on the sound notification settings refer to Status Monitor Settings on page 3 12 Status Monitor icon The Status Monitor icon is displayed in the taskbar notification area when the Status Monitor is running When you position the cursor over the icon the printer name appears ...

Page 59: ...ct this check box to enter text you would like to hear played for events Although a sound file is unnecessary this function is applicable for Windows XP To use this function follow these steps 1 Select Enable Event Notification 2 Click Browse to notify the event by sound file Select Use Text to speech to speech the text entered in Text to speech box when an event occurred 3 Select an event to use ...

Page 60: ... Appearance tab is contains the following items Enlarge window Doubles the size of the Status Monitor window Always on top Positions the Status Monitor in front of other active windows Transparency Displays the Status Monitor as a transparent window ...

Page 61: ...ars Exiting the Configuration Tool Use either of the methods listed below to exit the Configuration Tool Exit using the Close button Click in the top right corner of the Configuration Tool window Exit using the OK or Cancel button Clicking OK exits the Configuration Tool after applying the modified printer settings Clicking Cancel exits the Configuration Tool without applying the modified printer ...

Page 62: ...e current paper level and the maximum paper capacity This tab also enables you to customize the paper size and type of the paper cassette or optional paper feeder If you selected Custom as the paper size for Cassette 1 to Cassette 3 you can use this tab to set the width X and height Y of the custom paper Media Tab The Media tab displays and lets you select the weight and density for each media typ...

Page 63: ...JPEG files Connection Tab You can use the Connection tab to set the emulation You can also use this tab to change the buffer memory size and buffer mode of the printer for communication processing to the host Data Tab The Data tab fetches and lists the data stored in the CF card or RAM disk Select a data type and click View to fetch and display a list of the target data from the printer The inform...

Page 64: ...coFuser Select On to reduce the power consumption to a minimum by turning off the heater of the fixing unit at Sleep Mode The default setting is On Panel lock Locks or unlocks the operation panel Locking the operation panel disables key operations from the panel RAM disk Enables or disables RAM disk mode Enabling the RAM disk allows you to use it as a temporary storage area for data such as font f...

Page 65: ...installer appears 2 Select the software package to remove 3 Click Uninstall The uninstaller starts 4 When Uninstall complete screen appears click Finish 5 Select whether you restart your computer or not click Finish Note In Windows Vista Remove Driver and Package screen appears Select Remove driver and driver package and click OK ...

Page 66: ...4 Maintenance This chapter explains how to replace the toner container and clean the printer General Information 4 2 Toner Container Replacement 4 2 Cleaning the Printer 4 6 Prolonged Non Use and Moving the Printer 4 9 ...

Page 67: ...ll need replacing approximately once every 7 200 pages LP 3228 or 4 000 pages LP 3128 Starter Toner Container The toner container packed with the new printer is a starter toner container The starter toner container lasts an average of 3 600 pages LP3228 or 2 000 pages LP 3128 Toner Kits For best results we recommend that you only use genuine UTAX Parts and Supplies A new toner kit contains the fol...

Page 68: ...ANT UTAX GmbH is not liable against any damages or problems arising from the use of toner containers other than those designated as original UTAX toner containers For optimum performance it is also recommended to use only the UTAX toner containers which are specifically intended for use in your country or region If the toner container for another destinations is installed the printer will stop pri...

Page 69: ...tainer at least 5 times as shown in the figure in order to distribute the toner evenly inside the container 4 Remove the label from the toner container 5 Install the new toner container in the printer Push firmly on the top of the container at the positions marked PUSH until you hear a click ...

Page 70: ...Maintenance 4 5 6 Turn lock lever to the lock position 7 Close the top cover ...

Page 71: ...oner container replacement 1 Open the top cover and front cover 2 Lift the process unit together with the toner container out of the printer 3 Remove the drum unit from the printer by holding the green levers with both hands Note The drum is sensitive to light Never expose the process unit to light for more than five minutes ...

Page 72: ...back and forth 2 or 3 times to clean the charger wire then return it to its original position CLEANER HOME POSITION 7 When cleaning is complete return the drum unit to the original position IMPORTANT Do not place the drum unit on end IMPORTANT Take care not to touch the transfer roller black during cleaning IMPORTANT After cleaning make sure you restore the charger cleaner to its home position ...

Page 73: ...4 8 Maintenance 8 Return the process unit to its position aligning the guides at both ends with the slots in the printer Then close the front cover and top cover ...

Page 74: ...should take to avoid possible damage that may occur when the printer is used next time Moving the Printer When you move the printer Move it gently Keep it as level as possible to avoid spilling toner inside the printer Be sure to consult a service technician before attempting longdistance transportation of the printer WARNING If you ship the printer remove and pack the process unit and drum unit i...

Page 75: ...4 10 Maintenance ...

Page 76: ...roubleshooting This chapter explains how to handle printer problems understand indicator combinations and clean paper jams General Guidelines 5 2 Print Quality Problems 5 3 Understanding Indicators 5 5 Cleaning Paper Jams 5 9 ...

Page 77: ... be printed If the status page was printed successfully there may be a problem with the connection to the computer Refer to the Installation Guide and check the connection Check that the indicators display in a recognized combination Refer to Indicators on page 1 5 for further information Turn the power switch Off O and then On again Print the job again Print quality is poor Refer to Print Quality...

Page 78: ... the front cover and check that the toner container is correctly installed in the printer Refer to Toner Container Replacement on page 4 2 Full single color printout Contact your service technician Dropouts stray dots Drum or process unit may be damaged If the problem is not solved even after printing several pages call for service Vertical streaks Check the toner container and if necessary replac...

Page 79: ...age 4 6 Dirt on the top edge or back of the paper If the problem is not solved even after printing several pages clean the registration roller Refer to Cleaning the Printer on page 4 6 If the problem is not solved after cleaning call for service Printing incomplete or out of position Check that the printing settings are correct in the application software and the printer driver Check whether the p...

Page 80: ...tedly Normal Indication The table below shows the indicator combinations when the printer status is normal IMPORTANT To play the animation you have to install Adobe Flash Player and Adobe Reader Version 6 01 or more to your PC If the animation is not displayed you should get the latest version from Adobe site http www adobe com downloads Indicator Meaning The printer is canceling data The printer ...

Page 81: ...er waiting Printing is possible Offline status You cannot print but the printer can receive data The printer returns to online status when the GO is pressed The printer is in sleep mode The printer returns to online status when the GO is pressed the cover is opened and closed or the printer receives the print jobs Indicator Meaning ...

Page 82: ...cess unit or toner container The cassette does not contain the paper specified by the printer driver Load the paper into the cassette 1 or 2 and then restart printing You can change the paper source by pressing the GO The paper sizes do not match If the paper size in the paper source differs from the paper size and type specified by the printer driver you can print by supplying paper from the MP t...

Page 83: ...g the toner container clean the inside of the printer Unable to print with the specified resolution due to insufficient memory Add the expansion memory to the printer CF card is not formatted Format the CF card Specified file not found Press GO to continue processing Press Cancel to cancel processing The current printing cannot be continued Press GO to continue processing Press Cancel to cancel pr...

Page 84: ...e printing Possible Paper Jam Locations The figure below shows the printer s paper paths including the optional paper feeder The locations where paper jams might occur are also shown here with each location explained in the table below Paper jams can occur in more than one component on the paper paths Paper jam location Description Reference page A Paper jam at the MP tray page 5 10 B Paper jam at...

Page 85: ...or not the jammed pages are reproduced normally after printing is resumed depends on the location of the paper jam MP Tray 1 Remove the paper jammed at the MP tray 2 Reload the MP tray Open and close the top cover to clear the error and the printer warms up and resumes printing CAUTION When pulling the paper pull it gently so as not to tear it Torn pieces of paper are difficult to remove and may b...

Page 86: ... 2 Remove any partially fed paper 3 Push the cassette back in securely The printer warms up and resumes printing IMPORTANT Do not try to remove paper that has already been partially fed Proceed to Inside the Printer on page 5 13 Note Check to see if paper is loaded correctly If not reload the paper ...

Page 87: ...elow 1 Pull the paper cassette all the way out of the printer 2 Open the duplexer s cover in front of the printer and remove any jammed paper Open the duplexer s cover at the rear of the printer and remove any jammed paper 3 Push the cassette back in securely to clear the error The printer warms up and resumes printing ...

Page 88: ...tainer out of the printer 3 Remove the drum unit from the printer by holding the green levers with both hands 4 If the jammed paper appears to be pinched by rollers pull it along the normal running direction of the paper CAUTION The fuser unit inside the printer is hot Do not touch it as it may result in burn injury Note The drum is sensitive to light Never expose the process unit to light for mor...

Page 89: ...t to its position aligning the guides at both ends with the slots in the printer 6 Insert the process unit together with the toner container back into the machine Close the top cover and the front cover The printer warms up and resumes printing ...

Page 90: ...aper is jammed inside the fuser unit open the fuser cover and remove the paper by pulling it out 2 Close the rear cover and open and close the top cover to clear the error The printer warms up and resumes printing CAUTION The fuser unit inside the printer is hot Do not touch it as it may result in burn injury ...

Page 91: ...5 16 Troubleshooting ...

Page 92: ...Option 6 1 6 Option This chapter explains the options for this printer General Information 6 2 Expansion Memory Modules 6 3 Paper Feeder PF 100 6 6 Network Interface Card 6 7 CompactFlash CF Card 6 8 ...

Page 93: ...tructions on installing individual options refer to the documentation included with the option Some options are explained in the following sections Note Install the memory module before installing the optional paper feeder PF 100 Expansion Memory Module DIMM 64 128 256 512 MB Paper Feeder PF 100 CF Card Network Interface Card ...

Page 94: ... controller board and memory module To protect electronic parts discharge static electricity from your body by touching a water pipe faucet or other large metal object before handling the memory module Or wear an antistatic wrist strap if possible when you install the memory module Always hold the main controller board or a memory module by its edges as shown below to avoid damaging electronic par...

Page 95: ... Remove the fixing tape in case of the first installation Then remove the memory slot cover as shown in the figure 4 Push out the clamps on both ends of the memory socket 5 Remove the memory module from its package 6 Aligning the cutouts of the memory module with the matching keys of the socket carefully plug the memory module into the memory socket until it clicks in place ...

Page 96: ...r Removing a Memory Module To remove a memory module remove the right cover and the memory slot cover from the printer Then carefully push out the two socket clamps Ease the memory module out of the socket to remove Verifying the expanded memory To verify that the memory module is working properly test it by printing a status page ...

Page 97: ...28 more paper cassette to the bottom of the printer for continuous feeding of a large volume of paper Each paper cassette can hold up to approximately 250 sheets of ISO A4 ISO A5 JIS B5 Letter or Legal size 80g m2 paper This feeder is attached at the bottom of the printer as shown on the left ...

Page 98: ...e slot that is located at the back of the printer 1 Turn off the printer and disconnect the power cord and printer cable 2 Open the rear cover 3 Remove the optional interface slot cover 4 Insert the Network Interface Card and secure it with the screws removed in step 3 5 Close the rear cover and connect the printer cable 6 Connect the power cord and turn on the printer 7 Configure the network addr...

Page 99: ...useful for storing fonts macros and overlays 1 Turn off the printer and disconnect the power cord and printer cable 2 Open the rear cover 3 Remove the optional interface slot cover When the Network Interface Card is installed remove it CAUTION Before inserting a CF card in the printer make sure that the printer is switched off ...

Page 100: ...Option 6 9 4 Insert the CF Card 5 Secure it with the screws removed in step 3 6 Connect the power cord and printer cable and turn on the printer ...

Page 101: ...6 10 Option ...

Page 102: ...Appendix 7 1 7 Appendix This section lists the specifications of this printer Specifications 7 2 Environmental Standard Requirements 7 4 ...

Page 103: ...Custom 148 210 to 216 356mm 5 13 16 8 5 16 to 8 1 2 14 inches MP Tray Manual Feed A4 JIS B5 A5 Follio Legal Letter Oficio II Statement Executive A6 B6 ISO B5 Envelope C5 Envelope 10 Envelope 9 Envelope 6 3 4 Envelope Monarch Envelope DL Hagaki Ofuku Hagaki 16K Yokei 2 Yokei 4 Custom 70 148 to 216 356mm 2 13 16 5 13 16 to 8 1 2 14 inches Magnification ratio 25 to 400 1 increments Printing Speed Sim...

Page 104: ...10BASE T 100BASE TX 1000BASE T PDL PRESCRIBE Memory Standard 32MB Maximum 544MB Dimension W x D x H 375 393 250 mm 14 3 4 15 1 2 9 7 8 Weight without toner container 10 kg 22 1 lb Power Requirements 120 V AC 60 Hz 7 5 A 220 to 240 V AC 50 60 Hz 3 9 A Power Consumption Maximum 842 W U S A Canada 849 W European countries During printing 456 W U S A Canada 439 W European countries During standby 5 7 ...

Page 105: ... the following environmental standard requirements Time for switching to Sleep mode default 15 minutes Duplex Printing Standard Equipment Durable paper for feeding Paper made of 100 recycled paper NOTE Contact your Dealer or Service Representative for recommended paper types ...

Page 106: ...mental standard requirements 7 4 Error indication indicators 5 8 Drum unit clearing paper jams 5 13 maintenance 4 6 Duplex section clearing paper jams 5 12 Expansion memory module option 6 2 Express mode installation method 3 4 G GO key 1 4 operation panel 1 4 General problems troubleshooting 5 2 Front cover components 1 2 Fuser unit clearing paper jams 5 15 I Indicator combinations error 5 8 main...

Page 107: ...0 6 2 6 6 Paper Loading paper into 3000 sheet paper feeder 2 11 2 14 minimum and maximum sizes 2 3 Paper Cassette components 1 2 Paper cassette clearing paper jams 5 11 minimum and maximum page sizes 2 3 paper type 2 10 Paper feeder 6 6 clearing paper jams 5 11 option 6 2 Paper gauge 2 13 Paper guides 2 14 Paper indicator operation panel 1 4 Paper length guide 2 12 Paper stopper components 1 2 Pap...

Page 108: ... 4 2 Toner indicator operation panel 1 4 replacing toner container 4 2 Toner kit toner container plastic waste bag installation guide 4 2 Top tray components 1 2 Touch panel 1 5 1 6 Transparency 2 7 Troubleshooting 5 1 general problems 5 2 print quality problems 5 3 Turning on the power 3 2 W Verifying expanded memory 6 5 Z Cleaning Document processor 5 3 ...

Page 109: ...Index 4 ...

Page 110: ...E1 ...

Page 111: ...UTAX GmbH Ohechaussee 235 22848 Norderstedt Germany ...

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