- 62 -
Question 6. Why when I switch to Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p,
does the TV screen display an unwatchable picture?
Answer:
Please check if your TV supports Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p output, if your
TV does not support, please use the A/V signal display instead, press the TV SYSYEM button on
the remote control, then switch the TV’s video input to NTSC or PAL.
Question 7. Why is there no sound on movie or music playback when using Y/Pb/Pr
component output?
Answer:
Y/Pb/Pr output is a video output only, and does not include sound signals. When using Y/Pb/Pr
output, please plug the A/V OUT or the S/PDIF jack to output sound.
Question 8. I cannot get SSID name, the screen always displays: ‘Can’t get any
SSID!!’
Answer:
When the WLAN USB Adapter is connected to the player, it needs some time to get initialized.
Please wait for about 1~2 minutes and try refreshing the SSID list again.
Question 9. I cannot see files shared on my computer via Browser->Network menu.
Answer:
Please check following items:
1) Connect the player to network and obtain an IP address first;
2) Please enable NetBIOS of TCP/IP on computer;
3) Please check your PC’s firewall settings;
4) Please enable your PC’s ‘Guest’ account;
5) Please share the folders which you wish to browse on your PC, and make sure that
‘Everyone’ or ‘Guest’ has the right to access.
Question 10. I configured everything correctly, but still cannot get the wireless
network or UPnP function to work.
Answer:
Are you using a firewall such as Norton Internet Security, McAfee Personal Firewall, Zone Alarm,
etc. or even the built-in firewall of Windows XP? (Don’t forget that Service Pack 2 for Windows
XP automatically upgrades your firewall and turn it on by default)
If you have a firewall, it may need to be configured or have exceptions created to allow you to
see and communicate with the player on the network. To test if your firewall is preventing
network communication (including PING and access shared folders), try disabling it to see if
you can connect. If you can connect with the firewall disabled, you may need to add the player
to the ‘Trusted’ list or configure the firewall for local intranet access. Worst-case, disable your
firewall long enough to use the player, then enable it again when done.
