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If you are facing any issues while operating the EPC, please read below
troubleshooting guide before contacting USHA Care.
Problem
Solution
I have difficulties
closing the top lid.
The sealing ring is not well assembled. Make sure the
sealing ring is well assembled around the inside of the
top lid.
The floater blocks the locking pin. Push down the floater
so that it does not block the locking pin.
I have difficulties
opening the top lid
after the pressure is
released.
The floater has not dropped. Push the floater down.
The food is not
cooked.
Make sure that there is no foreign residue on the heating
element and the outside of the inner pot before switch-
ing the electric pressure cooker on.
The heating element is damaged, or the inner pot is
deformed. Contact USHA Care
Air or steam leaks
from under the lid.
The sealing ring is not well assembled. Make sure the
sealing ring is well assembled around the inside of the
top lid.
There is food residue in the sealing ring. Make sure the
sealing ring is clean.
The top lid is not properly closed. Make sure the top lid is
properly closed.
Air or steam leaks
from the floating
valve.
There is food residue in the rubber ring of the floating
valve. Clean the rubber ring of the floating valve.
The rubber ring of the floating valve is broken. Replace
the rubber ring.
TROUBLESHOOTING GUIDE
