1
Table of Contents
Installation Overview & System Requirements
. . . . . . . . . . . . .2
What You Need to Know Before You Begin . . . . . . . . . . . . . . .
2
Computer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
ADSL Network Requirements . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Step 1. Connect Microfilters (If Necessary)
. . . . . . . . . . . . . . .4
Connect Microfilters to Telephone Devices . . . . . . . . . . . . . . .
4
Step 2. Insert the Installation CD-ROM
. . . . . . . . . . . . . . . . . . .5
Step 3. Connect the Cables
. . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Connect the Telephone Cable . . . . . . . . . . . . . . . . . . . . . . . . .
8
Connect the USB Cable
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Step 4. Install the Modem and Software
. . . . . . . . . . . . . . . .10
Step 5. Restart Your Computer
. . . . . . . . . . . . . . . . . . . . . . . . .11
Step 6. Install Software from ISP
. . . . . . . . . . . . . . . . . . . . . .11
Step 7. Establish a Dial-up Connection
. . . . . . . . . . . . . . . . . .12
U.S. Robotics SureConnect ADSL Utility
. . . . . . . . . . . . . . . . . .13
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Manual Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
Technical Support
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Regulatory Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
U.S. Robotics Corporation Limited Warranty
. . . . . . . . . . . . . .26
Thank you for purchasing the U.S. Robotics SureConnect™ ADSL
USB Modem, Model 9000. The following instructions will walk you
through the installation of the modem and the U.S. Robotics
SureConnect ADSL utility. After the installation is complete, you
will have installed the following items:
• U.S. Robotics SureConnect ADSL USB Modem and drivers
• U.S. Robotics SureConnect ADSL Utility
It is very important that you have your serial
number written down for future reference.
If you ever need to call our Technical Support
department, you will need this number to
receive assistance. You can find your 12-
character serial number on a bar code sticker
located on the bottom of the modem and also
on the box.
Write your serial number in the space provided below.
Serial Number
You can also locate your serial number within the U.S. Robotics
SureConnect™ ADSL utility once the modem is installed. Our
Technical Support department will also need your model number,
which is Model 9000, in order to provide you with the best
service possible.
Before you plug the modem into the computer,
you must first install the software contained on
the enclosed CD-ROM.
Helpful
Hint
Helpful
Hint
STOP
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