FAQ
1.
How to change the Wi-Fi name and password?
First connect your mobile phone or PC device to your
Mobile WiFi
WLAN
network , and enter“urocomm.info” or 192.168.225.1，and enter the password
12345678 in your browser to open the administration interface. Here you can
change your Wi-Fi name and password. After it has been changed, remember to
save it.
Alternatively, you can change the Wi-Fi name and password in the UrocommAPP.
2.
What should I do when my Phone/Tablet cannot connect with the device?
(1) Make sure the Phone/Tablet's WLAN Wifi is turned on.
(2) Refresh your device's network connection list, and search for the SSID of the
device.
(3) Make sure to input the correct password.
(4) Disconnect your device from your current network and then reconnect.
3.
What should I do when the device has no internet connection?
(1) Make sure the devicestatus is normal. The signal may be weaker when in
airports, mountain areas, high ways, harbors, basements, rural areas and islands.
Please restart and try again after moving to a different location.
(2) If you still can not get an internet connection,please contact us by email :
4.
What should I do if my device is lost？
