9
Problem
Possible Cause
Solution
The scooter won't
start.
Power Switch is in OFF
position.
Battery is not charged.
Wires or connectors are loase or
unplugged.
Switch the Power Switch to ON.
Charge the battery fully. Charge the batte7c for 7 hours for
the very first time and 4 hours for subsequent charging.
Dismantle the scooter and check the power connection
and controller connection for any loosening. Reconnect
them when necessary.
Scooter run time
is short.
Battery requires charging.
The battery will not accept full
charge.
Fully charge the battery. Charge the battery 7 hours for
the very first time and 4 hours for a subsequent
charging.
See that the charger plug is connected to a 230V
power supply.
Make sure the wall outlet switch is on. Battery may need
to be replaced. Even with proper care, rechargeable
batteries do not las! forever. The average rechargeable
battery lite is 1 to 2 years depending on scooter conditions
and use.
The scooter runs
very slowly.
The scooter is overloaded.
Make sure the scooter is not overloaded. This product is
designed to sustain a maximum of 50kg. An excessive
overload triggers off automatic protection and makes
the scooter refuse to start. Do not ride uphill or use the
scooter to tow any cargo. Do not overload the scooter,
which may cause the battery and the electronics to age
prematurely and damage the power system.
The riding surface is not
suitable.
On ride on solid, even, clean, and dry surfaces such
as sidewalks and flat ground.
Brakes are not adjusted correctly.
Refer to the instruction manual on adjusting brakes.
TROUBLESHOOTING
