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TROUBLE SHOOTING
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
Burner will not light after
repeated triggering of the
ignition button
A. No spark at electrode
1.
Improper
ignition
1.
Align the electrode with 1/8” (3mm) gap
to burner
2.
Poor connections at ignition
electrode
2. Reconnect if loose
3.
Broken ceramic cover on
ignition electrode
3. Replace pilot assembly
4. Pilot wont light
4. Remove glass around pilot cover
5. Defective igniter
5. Replace igniter
6. Poor grounding of igniter
6. Tighten igniter line to igniter
7. Whistle noise from pilot
7. Ensure pilot is converted to correct
gas.
8. Whistle noise from burner tube 8. Point burner tube below burner
outlet holes
B. No gas or low gas pressure
1. Gas line shut off
1. Turn on shut-off valves
2. Air in gas lines
2. Purge gas lines
3.
Gas lines may not be
connected
3. Connect all gas lines
4. Low pressure may be caused
by bent line
4. Check for a kinked line
Burner will not light
A. Valve / Switches
1. Valve control off
1. Turn to “ON” position
2.
Blockage at the burner (line,
orifice, or ports)
2. Check
and
clean
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