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If it still shows ‘‘Not Connected’’ after completing the above steps, please refresh the web
page. Meanwhile, please check for the following issues.
1). Make sure that the video and audio are input to the video encoder. You can check
the input status in ‘‘Status’’. If the value of ‘‘Collected Video Frames’’ or ‘‘Collected Audio
Frames’’ is 0, it means there is no audio or video input. Unable to start live streaming.
2). If you purchased an encoder with 4G function, when you only use WIFI mode or
network port mode instead of 4G mode, please select ‘‘disable’’ in 4G setting. Otherwise,
unable to start live streaming.
