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uPunch HN3000, Product Manual

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4

3.0  SETTING UP YOUR 

OPTIONAL uPUNCH 
ACCOUNT

uPunch time clocks include optional free cloud software. 
This section describes the steps you will take to create 
a new uPunch account and set up departments and 
employees.

3.1 Creating Your Account

1.  Open your web browser and visit:  

www.trackmypunch.com/signup

2.  Enter the Dealer ID and Serial Number,  

then click Submit.

The Dealer ID can be found on a sticker on the 
outside of the time clock box and on the cover of 
this document. The Serial Number can be found on 
a sticker on the time clock and on the shrink wrap 
around the time clock. If either number is missing, 
please contact Customer Support at 

support@

trackmypunch.com

 or 

1-800-518-8925

.

Summary of Contents for HN3000

Page 1: ...HN3000 HN4000 Product Manual ...

Page 2: ...0 14 5 0 Using the HN3000 26 5 1 Understanding Time Cards 26 5 2 Punching Time Cards 27 5 3 HN3000 Error Codes 27 5 4 Resetting the HN3000 28 6 0 Setting Up the HN4000 29 6 1 Overview of the HN4000 29 6 2 Changing the Settings in the HN4000 30 7 0 Using the HN4000 44 7 1 Understanding Time Cards 44 7 2 Punching Time Cards 44 7 3 Time Card Calculations 45 7 4 HN4000 Error Codes 47 7 5 Resetting the...

Page 3: ...00 time clock and the uPunch HN5000 Bundle includes the HN3000 time clock This document will guide you through the steps of mounting and setting up your time clock with an overview of the features and functionality of the time clock It will also provide steps on setting up your optional uPunch account HN3000 Non Calculating Time Clock HN4000 Calculating Time Clock ...

Page 4: ...llation should also take place away from the source of noise or electrical interference Follow these steps to mount your time clock to a wall 1 Drill two holes in the wall 1 10 in diameter and 4 1 2 apart 2 Insert the two dowels into the wall and then insert the two screws into the dowels 3 Hang the time clock on the screws The ideal height is 36 40 from the base to the ground ...

Page 5: ...f any kind on the time clock 3 Do not overload wall outlets and extension cords as this may cause the time clock to malfunction 4 Never place or press objects into the time clock as this may cause a short circuit between parts and result in burning equipment 5 Always plug the time clock into a surge protector or uninterruptible power supply UPS If a surge protector is not used and there is a power...

Page 6: ... 1 Open your web browser and visit www trackmypunch com signup 2 Enter the Dealer ID and Serial Number then click Submit The Dealer ID can be found on a sticker on the outside of the time clock box and on the cover of this document The Serial Number can be found on a sticker on the time clock and on the shrink wrap around the time clock If either number is missing please contact Customer Support a...

Page 7: ...ension cannot be longer than 20 letters or numbers and cannot contain special characters or spaces 4 Select 1 Year Warranty or Lifetime Warranty then click Confirm When you enroll in the Lifetime Warranty you will also enroll in the Automatic Time Card Fulfillment Plan With this plan your time cards will be automatically shipped to you Enter the shipping information for the time card shipments Bot...

Page 8: ...ber of employees who will use the system the pay period frequency and the frequency that you would like time cards shipped to you You will also select how soon your first batch of time cards will ship Based on the data you enter on this screen the system will automatically calculate the number of time cards for each shipment ...

Page 9: ...mployees 50 Employees 5 Departments 20 Departments Holiday Settings not available Allows Holiday Settings Exporting not available Exports to Payroll Systems Punch Rounding not available Allows Punch Rounding Saturday and Sunday Overtime not available Allows Saturday and Sunday Overtime If you choose the Standard account you can upgrade to a Premium account at any time ...

Page 10: ... you wish to use This information will be stored on our system encrypted and secure for recurring monthly billing The initial charges for creating a new account will occur the same day the account is created All plans come with a 30 day money back guarantee if you are not satisfied Although the billing fields are required you will only be charged for the monthly service if you have a Premium accou...

Page 11: ... you have a Standard account you can enter up to five departments and 20 employees If you have a Premium account you can enter up to 20 departments and 50 employees You can upgrade your uPunch account to a uAttend account at any time by clicking the Upgrade to uAttend link in the upper right corner of the uPunch screen uAttend allows you to enter unlimited departments along with many other feature...

Page 12: ... to the department and will appear on time cards 4 In the Department Name field enter a name for the department You can specify other department settings such as Punch Rounding and Overtime on this screen or you may choose to enter that information later NOTE It is important that you match your uPunch department settings with your uPunch time clock For example if you use the Overtime feature on th...

Page 13: ...loyee to your uPunch account 1 Click the Users tab on the main menu 2 Click Add Employee 3 The user will be assigned the role of Employee NOTE The administrator is the user who has control over the uPunch account and is responsible for setting all preferences Each uPunch account is licensed for one administrator 4 In the First Name field enter the user s first name 5 In the Last Name field enter t...

Page 14: ...more than one department 8 In the Email field enter the user s email address 9 In the Phone field enter the user s phone number 10 In the Employee Payroll ID field enter the employee s payroll ID number if applicable 11 Click Save Continue to continue adding user information click Save Add New to add a new user or click Save Close ...

Page 15: ...k using the enclosed key You will now be able to access the buttons and switches 4 1 Overview of the HN3000 The IN and OUT buttons on the keypad will be used later for punching in and out These buttons are also used in the setup of the clock Once you have removed the cover you will see labels for the buttons You will also have access to the Set and Battery switches which are located beneath the la...

Page 16: ...ry the switch must be set to the OFF position The backlight on the display screen is not enabled if the time clock is in battery mode Button Function Increase value Decrease value ENTER Confirm set value BACK Backspace the set value CLEAR Cancel the set value RESET Restart the time clock MODE Advance to the next menu 4 2 Changing the Settings in the HN3000 To access the menu options on your time c...

Page 17: ... which are displayed in a smaller size at the lower left on the clock display SUN R O L O C E T A D BLACK MON TUE WED THU FRI SAT When a code is flashing you can make changes using the and buttons Once you select the option you wish to set press the Enter button If you would like to scroll through codes without changing settings press the Enter button ...

Page 18: ...the code 00 appears on the display set the last two digits of the current year using the and buttons Press Enter to confirm the setting Setting the Month and Date code 01 After confirming the year the code 01 appears on the display Set the month and date using the and buttons Press Enter to confirm the setting Setting the Hour and Minute code 02 After confirming the month and date the code 02 appe...

Page 19: ... start of Daylight Savings Time code 04 When the code 04 appears set the month and date of the start of Daylight Savings Time mm dd Use the and buttons to make your selection then press Enter to confirm the setting This may need to be set each year depending on your time zone Year Daylight Savings Time Starts 2014 March 9 2015 March 8 2016 March 13 2017 March 12 2018 March 11 Setting the Hour and ...

Page 20: ...ovember 5 2018 November 4 Setting the Hour and Minute of the end of Daylight Savings Time code 07 When the code 07 appears set the hour and minute of the end of Daylight Savings Time hh mm to 2 00am Use the and buttons to make your selection then press Enter to confirm the setting HN2 Pay Period Settings The HN2 menu allows you to program the following features Setting the Day Change Time code 00 ...

Page 21: ... 5 Semi monthly Select 05 for the Semi monthly option then select the first payday Enter 01 for the paydays to fall on the 1st and 16th of the month or enter 15 for the paydays to fall on the 15th and the last day of the month Use the and buttons to make your selection then press Enter to confirm the setting Setting Printing Position Adjustment up down 0 9 code 02 When you initially set up your cl...

Page 22: ...ing the week You can set up alarms to signal the beginning and end of shifts and the beginning and end of breaks At the designated time the HN3000 will play the internal alarm music or ring an external bell which is purchased separately Setting the Duration of the Alarm code 00 Under the HN3 menu when the code 00 appears set the duration of the alarm time in seconds Use the and buttons to make you...

Page 23: ...om left to right Press the Back button to toggle each day on or off For example if you would like to enable the alarm for weekdays only you will disable the alarm for Saturday and Sunday When you see the flashing triangle on Sunday press the Back button and the triangle will be removed Then press the button to select Saturday When you see the flashing triangle on Saturday press the Back button to ...

Page 24: ...mple you may have office employees who all work Monday Friday from 8 00am 5 00pm and they all take a lunch break from 12 00pm 1 00pm You would set up your time clock to punch in four columns punching in at the beginning of the shift at 8 00am punching out for lunch at 12 00pm punching in from lunch at 1 00pm and punching out at the end of the shift at 5 00pm With these settings in place an employe...

Page 25: ...he button to select Saturday When you see the flashing triangle on Saturday press the Back button to disable Saturday Monday through Friday are still selected 4 Press Enter to confirm these settings Next you will select which column the time clock will punch The options are 01 Column 1 02 Column 2 03 Column 3 04 Column 4 05 Column 5 06 Column 6 5 Use the and buttons to make your selection For the ...

Page 26: ... the punch color is black again before anyone punches out for lunch You will then set the clock to change the punch color to red from 1 30pm 4 45pm This will highlight any punches that take place between the lunch hour and 4 45pm At 4 45pm you want the punch color to be black again for employees who punch out at 4 45 or later 1 Under the HN5 menu when the code 01 appears use the and buttons to sel...

Page 27: ...t which color you wish to print at this time The options are 01 Red 02 Black 5 Use the and buttons to make your selection To switch the color to red select 01 and then press Enter to confirm the setting Repeat these steps for the remaining codes To follow the example in this section you would set up code 02 to change the color to black 02 at 11 30am on Monday Friday code 03 to change the color to ...

Page 28: ...periods and have selected Sunday as the first day of the pay period row 1 will show punches for Sunday row 2 will show punches for Monday and so on If you use weekly pay periods you may use the reverse brown side for the following pay period row 16 will reflect the first day of the next pay period Example 3 If you have set up bi weekly pay periods row 1 will show punches for the first day of the p...

Page 29: ...ift press the OUT button that corresponds with the second column Insert the time card and the punch will print in the second column 3 If you have punched out for a break and need to punch in again press the IN button that corresponds with the third column and insert the time card The punch will print in the third column 4 You can press the next OUT button to punch out for another break or at the e...

Page 30: ...the default values move the Set switch to the 0 position to the right Then press the Clear and Mode keys simultaneously until you hear three beeps Finally move the Set switch back to the position to the left Setting the clock to factory reset will restore the default values including Date Time Time Signal Print Color Options and Printing Position See 4 2 Changing the Settings in the HN3000 to comp...

Page 31: ...d will be used later for punching in and out These buttons are also used in the setup of the clock Once you have removed the cover you will see labels for the buttons You will also have access to the Set and Battery switches which are located beneath the labels The following switches and buttons can be found on the HN4000 time clock keypad Set 0 Enter Back Clear Mode Battery Reset ON OFF Switch Fu...

Page 32: ...ancel the set value Reset Restart the time clock 6 2 Changing the Settings in the HN4000 To access the menu options on your time clock remove the cover of the clock using the enclosed key Then move the Set switch to the 0 position to the right Setup features of the time clock are grouped by menu options The main menu options are numbered HN1 through HN5 Each menu has sub menus called codes which a...

Page 33: ...the option you wish to set press the Enter button If you would like to scroll through codes without changing settings press the Enter button The Back button allows you to reset an option that was confirmed incorrectly IN OUT IN OUT IN OUT NOTE It is important that you match your uPunch account settings with your uPunch time clock settings ...

Page 34: ...date using the and buttons Press Enter to confirm the setting Setting the Hour and Minute code 02 After confirming the month and date the code 02 appears Set the hour HH and minute MM using the and buttons Press Enter to confirm the setting Setting the Hour Format Display code 03 When the code 03 appears set the hour display This allows the selection of 24 hour Military or 12 hour Standard time fo...

Page 35: ... the start of Daylight Savings Time code 05 When the code 05 appears set the hour and minute of the start of Daylight Savings Time hh mm to 2 00am Use the and buttons to make your selection then press Enter to confirm the setting Setting the Month and Date of the end of Daylight Savings Time code 06 When the code 06 appears set the month and date of the end of Daylight Savings Time mm dd Use the a...

Page 36: ...1 When the code 01 appears set the pay period you would like to use The options are 1 Monthly Select 01 for the Monthly option then select the date on which the pay period will start 2 Weekly Select 02 for the Weekly option then select the day on which the pay period will start Enter 00 for Sunday 01 for Monday 02 for Tuesday 03 for Wednesday 04 for Thursday 05 for Friday or 06 for Saturday 3 Bi w...

Page 37: ... 0 Using the HN4000 Setting the Minute System code 02 When the code 02 appears set the minute system you would like to use The options are 00 One hour divided into 60 minutes 01 Hundredths of an hour Use the and buttons to make your selection then press Enter to confirm the setting Setting Punch Rounding code 03 When the code 03 appears set the configuration of punch rounding you would like It wil...

Page 38: ...t with a cutoff of 5 minutes For example if an employee punches in at 8 04 the punch will be rounded down to 8 00 but if they punch in at 8 05 the punch will be rounded up to 8 10 which is the next 10 minute segment 15 Minute 8 Breakpoint This setting means that punches will be rounded to the nearest 15 minute segment with a cutoff of 8 minutes For example if an employee punches in at 8 07 the pun...

Page 39: ...ake your selection then press Enter to confirm the setting Must be used in conjunction with code 04 NOTE When a break deduction occurs a B will be printed in the REG column next to the daily time Setting Daily Overtime code 06 When the code 06 appears specify the number of hours that will take place before daily time is considered overtime Use the and buttons to make your selection then press Ente...

Page 40: ...is setting can be changed later if you find that the printing alignment is off If the alignment is incorrect you can adjust the position on the time card where the punches will print When the code 09 appears set the position right left where the punch will print Use the and buttons to make your selection then press Enter to confirm the setting NOTE It is recommended that you leave this setting at ...

Page 41: ...2 Use the and buttons to select the minute then press Enter to confirm the setting After you have set the time you will set the days of the week 3 Use the and buttons to scroll through the days A flashing triangle indicates the day that is currently selected The button moves your selection from right to left and the button moves your selection from left to right Press the Back button to toggle eac...

Page 42: ...over to the next column on the time card eliminating the need to manually press the button for the proper column You can set up to 12 different times at which the punch column shifts codes 01 12 This feature is recommended for businesses whose employees often work the same days and hours For example you may have office employees who all work Monday Friday from 8 00am 5 00pm and they all take a lun...

Page 43: ...s your selection from left to right Press the Back button to toggle each day on or off For example if you would like to set the shift setting for weekdays only you will disable the setting for Saturday and Sunday When you see the flashing triangle on Sunday press the Back button and the triangle will be removed Then press the button to select Saturday When you see the flashing triangle on Saturday...

Page 44: ...your employees However you would like to know when an employee punches in 15 minutes late or more in the morning and when they punch out 15 minutes early or more in the afternoon So you will set the clock to change the punch color to red from 8 15am 11 30am because you want to make sure the punch color is black again before anyone punches out for lunch You will then set the clock to change the pun...

Page 45: ...the Back button to disable Saturday Monday through Friday are still selected 4 Press Enter to confirm these settings Next you will select which color you wish to print at this time The options are 01 Red 02 Black 5 Use the and buttons to make your selection To switch the color to red select 01 and then press Enter to confirm the setting Repeat these steps for the remaining codes To follow the exam...

Page 46: ...et up weekly pay periods and you selected Sunday as the first day of the pay period row 1 will show punches for Sunday row 2 will show punches for Monday and so on Example 3 If you have set up bi weekly pay periods row 1 will show punches for the first day of the pay period Example 4 If you have set up semi monthly pay periods row 1 will show punches for the first day of the pay period NOTE Make s...

Page 47: ...h out at the end of a shift press the OUT button that corresponds with the fourth column and insert the time card If you are only making two punches in a day you should use the first and fourth columns The IN punch will appear in the first column and the OUT punch will appear in the fourth column 7 3 Time Card Calculations The HN4000 will automatically calculate the hours on the time card Daily to...

Page 48: ...nly on overtime hours that exceed the number of hours you have set and excludes any daily overtime hours Column 2 Number of punch pairs Monthly and Semi monthly modes This number reflects the number of times the employee has punched in and out during the pay period Column 4 Total of regular hours in pay period This number will be a summary of all hours printed on the time card in the REG columns a...

Page 49: ... the time card After the last day of the pay period the time clock will clear the stored information for the pay period 7 4 HN4000 Error Codes If an error occurs the HN4000 will display the error code ER 01 Wrong side of time card inserted ER 02 Punch Sequence Issue A minute has not elapsed since the last in out punch ER 03 Repeat punch in same column ER 21 Battery needs to be charged ER 91 Print ...

Page 50: ...Time Signal Print Color Options and Printing Position See 6 2 Changing the Settings in the HN4000 to complete setup 7 6 Examples of Time Calculations IMPORTANT Each time card has a unique number You cannot use the same numbered time card more than once in a pay period The number appears in the lower right corner of the time card Example 1 In Out In Out 8 02 12 04 12 34 17 04 Time clock settings Pu...

Page 51: ...s Overtime 8 hours With Punch Rounding set at the 5 min 3 breakpoint the time card will round the punch times to the following In Out In Out 8 00 12 05 12 35 17 05 Total time after rounding before calculation 8 35 Total calculation 8 hours regular time 5 minutes OT The time card will look like this 08 02 MO 12 04 MO 12 34 MO 17 04 MO 08 00B 00 02 08 02 MO 12 04 MO 12 34 MO 17 04 MO 08 00B 00 05 ...

Page 52: ... pull the ribbon holders toward you and holding them steady in the position use the handle to take out the cartridge Insert a new cartridge between the ribbon guide and the printer head Push the cartridge head until it clicks into place Turn the knob clockwise to fasten the ribbon NOTE We strongly recommend that you use genuine manufacturer time recorder ribbons Using non genuine or non compatible...

Page 53: ...at its sole discretion replace Devices with refurbished Devices This warranty gives end users specific legal rights and particular end users may also have other rights which may vary from jurisdiction to jurisdiction PPoint will also provide one year of free customer and technical support via telephone and email C DISCLAIMER OF ALL OTHER WARRANTIES NO OTHER WARRANTIES EXPRESSED OR IMPLIED ARE GIVE...

Page 54: ...ON OF GOOD WILL OR ANY OTHER SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM IN CONNECTION WITH PPOINT PRODUCTS AND OR PARTS Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to particular end users E What May Void the Warranty This Limited Warranty shall be null and...

Page 55: ...eing returned in the original packing carton or equivalent Damage in transit is end user s responsibility and may be cause to void the warranty claim G Transportation Costs PPoint will pay surface freight to return products covered by this Limited Warranty However if PPoint determines in the exercise of its reasonable but sole discretion that the product or part returned for warranty service is no...

Page 56: ...2796 Loker Ave Suite 111 Carlsbad CA 92010 800 518 8925 Toll Free 877 730 3578 Fax www ProcessingPoint com Rev 12 2014 The Connected Workplace ...

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