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5. Use of non-compatible ribbons or time cards; or
6. Failure by the end user to follow the Return
Appointment Process set forth below.
F. Return Appointment Process. As a condition
precedent to the above Limited Warranty, the end
user must:
1. Obtain a return material authorization (RMA)
from PPoint, which will include an RMA number
that must be prominently displayed on the
outside of the shipping container. Returns
without an RMA number may be rejected by
PPoint and immediately returned to end user,
freight collect.
2. Ship the items being returned to PPoint, freight
prepaid, together with a written description of
the claimed defect.
3. Pack the items being returned in the original
packing carton or equivalent. Damage in transit
is end user’s responsibility and may be cause to
void the warranty claim.
G. Transportation Costs. PPoint will pay surface
freight to return products covered by this Limited
Warranty. However, if PPoint determines in the
exercise of its reasonable but sole discretion that
the product or part returned for warranty service
is not defective, or does not otherwise qualify for
warranty service, the end user shall be liable for all
costs of handling and transportation.
H. Additional Clock Discount. PPoint offers $20.00
off any uPunch device when purchased from the
user’s uPunch account.
I. Lifetime Trade-In Program. PPoint offers a trade-in
for a free CB6000, or a free CB5000 if customer
has a Costco customer warranty, when customer
converts their uPunch account to a uAttend
account.
