26
7.Troubleshooting
Problem
Possible cause
Solution
The 1# Fault LED
and the 6# LED are
turned on, the buzzer
beeps continuously
The UPS
shutdown due to
internal overheat
Make sure the UPS is not
overloaded; the air vents are not
blocked and the ambient
temperature is not too high. Wait
for 10 minutes for the UPS to cool
down before turning on again. If
failed, please contact the
distributor or service center.
The 1# Fault LED
and the 2# and 5#
LED are turned on,
and the buzzer beeps
continuously
The UPS output is
short circuited.
Turn off the UPS. Remove all the
loads. Ensure that the load is not
failed or the UPS has no internal
faults before turning it on again. If
failed, please contact the
distributor or service center.
The 1# Fault LED
and the 4# LED are
turned on, the UPS
beeps continuously
The UPS shuts
down due to its
internal fault.
Please contact the distributor or
service center.
The 1# Fault LED
and the 5# LED are
turned on, the UPS
beeps continuously
The UPS shuts
down due to its
internal fault.
Please contact the distributor or
service center.
The utility power
LED flashes
The voltage or
frequency of the
utility power is
out of the input
range of the UPS.
The UPS is running in battery
mode. To save your data and close
the application program. Make
sure the utility power is within the
input voltage or frequency range
permitted by the UPS.
The 1# Fault LED
and the 2# LED are
turned on, the UPS
beeps continuously
The UPS is
overloaded or the
load equipment is
faulty
Check the loads and remove all no
critical equipment. Recalculate the
load power and reduce the number
of loads connected to the UPS.
Check that the loads are not failed.
The 1# Fault LED
and the battery LED
are turned on, the
buzzer beeps every
second
The charger of the
UPS is defective.
Please contact the distributor or
service center.
