University of Surrey RESNET PLATINUM User Manual Download

Page: 16 / 17

Part 5: ‘But what about?’

Other questions, updates and how to get help.

If something you want to do isn’t listed here

…and you are not sure if it is going to be allowed, please check

first

with

User Support

(who will

refer to ResNet Support and our Networking team as necessary) either by telephone on internal
number

9898

or by email at

[email protected]

Any questions? We will be happy to advise further

We would

much rather

discuss a concern before it becomes a problem for either

you

us,

than

have to take action, and clean-up the aftermath once it becomes an issue. We want to help

before

something becomes a problem.

Updates to these rules

ResNet Wi-Fi is a new service, and as with any such service updates to these rules may need to be
posted from time-to-time.

We will inform you of changes on the

University IT web pages

http://www.surrey.ac.uk/universityit

and also via University IT’s

twitter

and

Facebook

accounts:

Twitter:

https://twitter.com/UniOfSurreyIT

Facebook:

http://www.facebook.com/UniOfSurreyIT

The current version

of both the

ResNet Wi-Fi

and

ResNet Wired

Rules and Acceptable Use Policies

can always be found via

http://www.surrey.ac.uk/universityit.

This concludes the ResNet Rules and AUP

Summary of Contents for RESNET PLATINUM

Page 1: ...RESNET PLATINUM USER GUIDE INSTRUCTIONS RULES AND ACCEPTABLE USE POLICY Release 2 August 2013 ...

Page 2: ...ansferring Access Points 5 The Rules The ResNet Acceptable Use Policy 6 Huh Acceptable what 6 Part 1 Access to ResNet The Do s and Don ts 7 The Do s 7 and the Don ts 8 Part 2 Responsibilities 9 Part 3 We reserve the right to 10 Part 4 Refunds Replacements and Repairs 12 Part 5 But what about Other questions updates and how to get help 13 If something you want to do isn t listed here 13 Any questio...

Page 3: ......

Page 4: ...nsole netbook or tablet ResNet Platinum can cope wirelessly Once you have collected your ResNet Wi Fi Kit and are ready to start using it for the first time all the information and step by step instructions you will need are here This guide also includes the Acceptable Use Policy for the ResNet please take a moment to read these ...

Page 5: ...ur Access Point to the ResNet Network Your access point is yours when you leave When you complete your course and wish to reset your access point to use outside of ResNet you will need to refer to the TP Link website www tp link com You will need to click on support followed by downloads and then select your product TL WR720N from the list provided The website has all the information help document...

Page 6: ...er cable Connect the lead from the power adaptor to the Access Point and then plug the power adaptor in to the socket on the wall 3 Wait for the Green light to appear A green LED will start flashing on the Access point as it starts up and connects to ResNet After 1 minute your ResNet Access Point will be ready for use Remember To reboot your device turn the power off from the socket and then switc...

Page 7: ...nection Open the Wi Fi connection settings on your device and select your ResNet Wi Fi Access Point by name from the list Connect to it and enter the secret passkey as you would for any other wireless network 4 That s it When your device says it is connected the Access Point will give it direct access to ResNet and the Internet Connecting Wired Devices If you would like to connect a wired device y...

Page 8: ...is the Access Point will no longer work on ResNet Transferring Access Points The Access Point is yours when you leave ResNet Once you have reset it it will no longer work with ResNet and you are entirely free to do with it as you please However while you are on ResNet the device is transferrable between users If you decide to sell your device to another student please ensure you inform University ...

Page 9: ... also need to follow the general University IT rules and regulations just like you would anywhere else on campus The full University IT rules page can be found at www surrey ac uk universityit the rules here are specific to ResNet If you have any queries about these rules then please contact User Support on usersupport surrey ac uk or arrange for a visit from a ResNet Advisor through your court re...

Page 10: ...we are happy for our users to play networked games Let us know if a game can t run on our network and we ll see what we can do to let it through Do access University systems Filestore and email All the usual university resources should be available to you as with any other Internet connection to enable you to study from the comfort of your own room Do swap between ResNet Gold and ResNet Platinum a...

Page 11: ...n filesharing p2p systems such as Skype are not as aggressive or open to legal action and so are usually allowed Do not run servers including Web email DHCP and other services Our bandwidth and services are set up for the benefit of our students not to provide services and facilities for non ResNet users via our bandwidth If you wish to set up a service for an external service you ll need to find ...

Page 12: ... your access to be suspended automatically when the same activity is seen from your wireless access device The suspended user should work with us to resolve the actual issue instead Allowing others to access your Wireless is your responsibility be careful Even if they are not suspended if someone wants wireless access to ResNet they should normally purchase an access point so that we can balance t...

Page 13: ...ffic passing through our network to provide the best experience possible for the majority of our users especially if the network is under heavy load We will also block or filter traffic that is in breach of English law and UK legislation University and University IT rules appears to be malware or abuse or which causes reasonable external complaints Forbid use of certain software or require the use...

Page 14: ...s To enable us to keep up with new advances keep the service running smoothly for our users and improve the service we need to reserve the right to update and amend these rules Notice of any update will be posted to http www surrey ac uk universityit and will be announced via the University IT twitter feed or other social media ...

Page 15: ...l advise you of the next steps 2 What if my ResNet Wi Fi Kit is faulty If your ResNet Wi Fi Kit develops a fault or is accidentally damaged within 12 months of purchase we will replace if for free with a new or refurbished device If a fault is reported within 7 days of receipt of the kit we will replace it for free with a new device The original device must be presented and will be retained on you...

Page 16: ...e to take action and clean up the aftermath once it becomes an issue We want to help before something becomes a problem Updates to these rules ResNet Wi Fi is a new service and as with any such service updates to these rules may need to be posted from time to time We will inform you of changes on the University IT web pages at http www surrey ac uk universityit and also via University IT s twitter...

Page 17: ......

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