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8. HINTS AND TIPS
Problem
Possible causes
What to do
The induction hob cannot be turned
on.
No power.
Make sure the induction hob is con-
nected to the power supply and that
it is switched on.
Check whether there is a power ou-
tage in your home or area. If you’ve
checked everything and the problem
persists, call a qualified
technician.
The touch controls are unresponsi-
ve.
The controls are locked.
Unlock the controls. See section
‘Using your induction cooktop’ for
instructions.
The touch controls are difficult to
operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smoo
-
th bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
Some pans make crackling or clic
-
king noises.
This may be caused by the cons
-
truction of your cookware (layers of
different metals vibrating different-
ly).
This is normal for cookware and
does not indicate a fault.
The induction hob makes a low
humming noise when used on
a high heat setting.
This is caused by the technology of
induction cooking.
This is normal, but the noise should
quieten down or disappear com-
pletely when you decrease the heat
setting.
Fan noise coming from the induc-
tion hob.
A cooling fan built into your induc
-
tion hob has come on to prevent the
electronics from overheating. It may
continue to run even after you’ve
turned the induction hob off.
This is normal and needs no action.
Do not switch the power to the in-
duction hob off at the wall while the
fan is running.
Pans do not become hot and
appears in the display.
The induction hob cannot detect the
pan because it is not suitable for
induction cooking.
The induction hob cannot detect
the pan because it is too small for
the cooking zone or not properly
centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the
right cookware’.
Centre the pan and make sure that
its base matches the size of the
cooking zone.
The induction hob or a cooking
zone has turned itself off
unexpectedly, a tone sounds and an
error code is displayed
(typically alternating with one or
two digits in the cooking timer
display).
Technical fault.
Please note down the error
letters and numbers, switch
the power to the induction hob
off at the wall, and contact a
qualified technician.
Summary of Contents for UINDU6500-18
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