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Please comply with your legal obligations and contribute protecting
our environment.
7.
AFTER SALES SERVICE
If you have any problem with the appliance, before contacting with
the after sales Service, we recommend you to check below trouble
shooting summay table. It may help you to solve the issue easily.
Problem
Potential cause
Solution
The unit does not work.
The plug is not
connected correctly.
Check the plug is
connected correctly.
Water tank is full and/or
not well assembled.
Empty the water tank
and/or install it correctly
in the unit.
Operation temperature is
too high or low.
Use the humidifier under
temperatures ranging
from 5ºC to 32ºC.
Dehumidifying function is
not effective
Operation temperature or
humidity are too low.
In dry environments,
dehumidifying effect
might be less evident.
Potential obstruction of
the air inlet or outlet.
Check air inlet and/or
outlet are not blocked.
Air does not come out of
the outlet.
Potential obstruction of
the filter.
Check the filters and
clean them if necessary.
The unit is too noisy.
The unit is not laid on a
firm and steady ground.
Check the unit is laid on a
firm and steady ground.
Potential obstruction of
the air inlet or outlet or
the filters.
Check air inlet and/or
outlet are not blocked.
Also check the filters and
clean them if necessary.
Sound of wáter flowing.
Refrigerant is flowing
inside the unit. It is not a
fault.
Water leakage.
The hose/pipe is not
correctly adjusted to the
drainage outlet.
Check the hose/pie is
correctly connected to
the drainage outlet and
adjust it if necessary.
The hose/pie is
obstructed.
Clean the debris that
might exist inside the
hose/pie.
Summary of Contents for UCDH8000-20
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