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If you cannot find an answer to the problem in the chart below, or if the problem
cannot be fixed, technical help is needed. Contact Customer Care!
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
The oven or hob is not
heating and the
indicator light is off
No power supply to the
stove
Check that the stove is
connected to the power
supply and the power is
turned on. If it is and the
oven still doesn’t work,
there may be a power
failure in your home or area.
The oven light does
not come on, but the
oven is heating.
The light bulb has blown
Replace the light bulb. See
instructions in ‘
CLEANING
AND MAINTENANCE
’.
Uneven baking results.
Oven not properly
preheated.
Put the food in the oven
only when the temperature
indicator light has gone off.
Droplets of water in or
around oven (e.g. on
control panel, oven
door, rubber seal
framing the cavity).
Food has high moisture
content or local climate
(temperature, humidity) is
contributing to
condensation.
Some condensation is
normal. You can wipe the
droplets off with a soft
cloth.
The oven door is noisy
or has a poor seal
The oven door is not
installed properly
Replace the oven door. See
instructions in ‘
CLEANING &
MAINTENANCE
’.
Ensure enough ventilation is provided for oven and hob.
DO NOT USE ALUMINUM FOIL TO COVER THE BOTTOM OF THE OVEN AS
THIS WILL CAUSE DAMAGE TO THE ENAMEL
(
Kindly contact your nearest dealer for further information)
TROUBLESHOOTING
