Unitron Yuu 300 User Manual Download | Manualshive

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34

Cause

Possible remedy

No sound

Not turned on

Turn on

Low/dead battery

Replace battery

Poor battery contact

Consult your hearing

healthcare professional

Battery upside down

Insert battery plus (+) side
up

Earmolds/slim tubes/

domes blocked with ear

wax

Clean earmolds/ domes.
See “Cleaning your hearing
aids”. Use cleaning pin to
dislodge ear wax in slim

tubes. Consult your hearing
healthcare professional.

Plugged microphone shield

Consult your hearing

healthcare professional

Troubleshooting guide

Yuu BTE User Guide_Layout 1 20/02/2014 16:49 Page 38

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Summary of Contents for Yuu 300

Page 1: ...Quantum behind the ear BTE hearing aid guide Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 1 ...

Page 2: ...aids At Unitron we care deeply about people with hearing loss We work closely with hearing healthcare professionals to make advanced purpose driven solutions available to everyone Because hearing matters Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 2 ...

Page 3: ...umber _______________________________ Replacement batteries Size 13 Warranty ___________________________________ Program 1 is for ______________________________ Program 2 is for _____________________________ Program 3 is for _____________________________ Program 4 is for _____________________________ Date of purchase _____________________________ Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 3...

Page 4: ...igns on off open Lever volume control up louder down softer comfort clarity control up clarity down comfort Push button switching programs volume control right aid louder left aid softer comfort clarity control right aid clarity left aid comfort Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 4 ...

Page 5: ...ons 14 Using the telephone 22 Caring for your hearing aids 25 Cleaning your hearing aids 26 Signature features of your hearing aids 30 Assistive listening devices 32 Troubleshooting guide 34 Warnings 39 Warning to hearing aid dispensers to comply with the U S Food and Drug Administration FDA regulations 44 Compliance information 47 Client feedback 49 Additional notes 50 Yuu BTE User Guide_Layout 1...

Page 6: ...me or comfort clarity depending on your customized ﬁtting 5 Battery door on off close the door to turn on your hearing aids partly open the door to turn off your hearing aids Opening the door all the way gives you access to change the battery 6 Earmold allows the sound to pass from the hearing aids to the ear and holds the hearing aids in place 7 Slim tube sound travels down the slim tube to the e...

Page 7: ...3 2 3 2 4 5 2 3 2 4 5 1 6 7 8 9 Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 7 ...

Page 8: ...dex ﬁnger The opening should be pointing in towards your ear canal with the BTE resting upwards over the top of your ear 2 Carefully insert the earmold in your ear You may need to twist it slightly to the back The earmold should ﬁt into your ear snugly and comfortably Pulling down and back on your earlobe may help you insert the earmold into your ear canal more easily 1 2 Yuu BTE User Guide_Layout...

Page 9: ...your ear The slim tube should lie ﬂush against your head and not stick out 2 Hold the slim tube where it attaches to the dome and gently push the dome into your ear canal 3 Place the retention piece in your ear so it rests at the bottom of the opening of your ear canal Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 9 ...

Page 10: ...hat allows access to the battery compartment 1 ON Close the battery door fully Note It may take 5 seconds before the hearing aid turns on Your hearing healthcare provider can additionally increase the start up delay if required 2 OFF Partially open the battery door off 2 1 on Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 10 ...

Page 11: ...hange the battery Note When turning your hearing aid on and off while it is on the ear grasp the top and bottom of the device with your index ﬁnger and thumb Use your thumb to open and close the battery door Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 11 ...

Page 12: ...ot able to hear the low battery warning your hearing healthcare professional can change the pitch or loudness of the low battery warning If you prefer it can be turned off entirely Your hearing aids are designed to generate a low battery warning every 30 minutes until you change the batteries but depending on the condition of the batteries they may die before another low battery warning occurs The...

Page 13: ...w battery into the battery compartment with the plus sign on the battery facing the same way as the plus sign on the side of the battery door This will ensure that the battery door closes properly Note If the battery is inserted incorrectly the hearing aid will not turn on 4 Close the battery door 2 3 1 4 Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 13 ...

Page 14: ... battery open the battery compartment and push the locking piece back inside the hearing aid using the tip of a pen Remove the old battery Insert a new one with the plus sign on the battery facing the same way as the plus sign on the side of the battery door The new battery will be secured when you close the battery door Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 14 ...

Page 15: ...y friendly way To prolong battery life remember to turn your hearing aids off when not in use Remove the batteries and keep the battery door open while hearing aids are not in use This will allow internal moisture to evaporate Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 15 ...

Page 16: ...en hearing them properly for a long time 2 Read aloud to yourself and learn to correct the volume of your own voice when you are wearing the hearing aids 3 Talk to different people and learn how to distinguish between different sound patterns again 4 It will take some time before you are completely used to your hearing aids and can fully enjoy the beneﬁts 5 Wear your hearing aids for as many hours...

Page 17: ...evision to a comfortable volume 8 When you are beginning to get used to wearing the hearing aids wear them in more difﬁcult listening environments such as the ofﬁce at parties or in restaurants This can be difﬁcult even for people who can hear normally Give yourself time to regain your ability to hear in these difﬁcult situations 9 Make your hearing aids part of your everyday life and be patient w...

Page 18: ...control Volume control If the lever has been conﬁgured as a volume control you can adjust the volume of your hearing aids Press up to increase press down to decrease As you change the volume level your hearing aids will beep Volume setting Beeps Recommended volume level 1 beep Turning volume up short beep Turning volume down short beep Maximum volume level 2 beeps Minimum volume level 2 beeps Yuu ...

Page 19: ...chieve the desired listening results After each press wait for about 4 5 seconds to allow the hearing aid to adjust to the new setting As you change the comfort clarity level your hearing aids will beep Comfort clarity control setting Beeps Ideal comfort and clarity level 1 beep Increase sound clarity level short beep Increase listening comfort short beep Maximum sound clarity level 2 beeps Maximu...

Page 20: ...resistant covers instead of levers to prevent someone from accidentally adjusting the hearing aids The cover can still be used to make adjustments but it requires using a ﬁngernail or a small tool to push up or down Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 20 ...

Page 21: ...sh the button you will move to a new hearing aid program Your hearing aids beep to indicate which program you are in Program 1 e g automatic program 1 beep Program 2 e g speech in noise 2 beeps Program 3 e g easy t telephone 3 beeps Program 4 e g music 4 beeps Easy t telephone see pg 22 short melody Easy DAI see pg 33 short melody DuoLink if enabled see pg 20 Opposite ear beeps the same as side be...

Page 22: ...volume in both hearing aids Push the button on your left hearing aid to decrease the volume in both hearing aids Volume setting Beeps Recommended volume level 1 beep Turning volume up short beep Turning volume down short beep Maximum volume level 2 beeps Minimum volume level 2 beeps Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 22 ...

Page 23: ...id to decrease overall noise or improve listening comfort Each step will change the hearing aid performance Sometimes multiple steps are required to achieve the desired listening results After each press wait for about 4 5 seconds to allow the hearing aid to adjust to the new setting As you change the comfort clarity level your hearing aids will beep Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Pa...

Page 24: ... is enabled then changing the volume program or comfort clarity setting on one hearing aid will automatically make the change to both hearing aids at the same time DuoLink works for both the push button and the lever For example if your push button is conﬁgured as a program control and DuoLink is enabled when you push the button on your right hearing aid the program will change in both hearing aid...

Page 25: ...al Over time the hearing aids will adjust the default volume and comfort clarity settings to the levels that you typically use Remote control Your hearing aids may also come with an optional remote control which allows you to switch between different listening programs and change your volume or comfort clarity settings Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 25 ...

Page 26: ... ﬁnd the position that sounds best to you Depending on the phone type you use your hearing healthcare professional might have selected a dedicated phone program on your hearing aids Your hearing aids may have an automatic telephone program easy t feature which automatically switches to a dedicated telephone program when a telephone receiver is brought close to one of your hearing aids You will hea...

Page 27: ...am for the opposite ear will also change when the automatic telephone program is activated If the hearing aid does not switch to the telephone program automatically when the telephone receiver is placed in proximity the magnet for easy t hearing aids should be attached to the telephone receiver The magnet is designed to strengthen the magnetic ﬁeld at the ear piece of hearing aid compatible teleph...

Page 28: ...eiver 3 Attach the magnet to the tape Your hearing healthcare professional may also have set up a phone program that you can access through the push button on your hearing aids or through your optional remote control If your hearing aids are conﬁgured to work with the wireless uDirect neck worn accessory you might beneﬁt from a Bluetooth hands free option Refer to the uDirect user guide for more i...

Page 29: ...ome wet do not attempt to dry them in an oven or microwave Do not adjust any controls Open the battery doors immediately and allow your hearing aids to dry naturally for 24 hours Protect your hearing aids from excessive heat hair dryer vehicle glove box or dashboard Regular use of a dehumidiﬁer such as a Dri Aid kit can help prevent corrosion and prolong the life of your hearing aids Do not drop y...

Page 30: ... your hearing aids earmolds or domes Do not use sharp tools to dislodge ear wax Sticking household items into your hearing aids or earmolds can seriously damage them Earmolds Always ensure earmolds are clean and free of earwax Do not use alcohol to clean your earmolds If the earmolds become plugged clear the opening with a wax loop or pipe cleaner Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page ...

Page 31: ...the hearing aids 2 Wash only the earmolds in warm water with a mild soap 3 Rinse them with cool water and dry overnight 4 Make sure the earmold tubes are dry before reconnecting them to each hook on your hearing aids Use of a hearing aid blower can assist with removing moisture debris from tube See your hearing healthcare professional for more information Yuu BTE User Guide_Layout 1 20 02 2014 16 ...

Page 32: ...lean the slim tubes periodically with the cleaning pin provided when you begin to notice debris in and around the tubes 1 Hold the slim tube in one hand and the hearing aid in the other hand 2 Gently turn the hearing aid until it detaches from the slim tube 3 Use a damp cloth to clean the outside of the slim tube and dome 4 Remove the dome from the slim tube by pulling gently before cleaning the s...

Page 33: ...uld never be rinsed or submerged in water as water drops may become lodged in the tube block sound or damage the electrical components of the hearing aid 6 Once the slim tube has been cleaned reattach it by gently turning the hearing aid onto the slim tube 7 Reattach the dome to the slim tube by gently pushing it back onto the threading at the end of the tube Yuu BTE User Guide_Layout 1 20 02 2014...

Page 34: ...p causes your hearing aids to focus more on speech clarity Adjusting the comfort clarity control down causes your hearing aids to soften background noise providing more comfort Comfort clarity control adjustments can be made using the controls on your hearing aids or a remote control Please talk with your hearing healthcare professional to ﬁnd out which controls have been programmed for the comfor...

Page 35: ... as well Binaural Phone The Binaural Phone feature enables you to hold a landline or mobile phone to one ear and hear the sound clearly in both ears No accessories are required uDirect and uTV The uDirect and uTV are optional accessories for all Quantum BTE hearing aids uDirect provides easy hands free access to Bluetooth enabled devices such as mobile phones It also has a wired audio jack to plug...

Page 36: ...rect or uTV accessory please contact your hearing healthcare professional Assistive listening devices Listening in public places Telecoils pick up electromagnetic energy and convert it into sound Your hearing aid s telecoil option can help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system When you see this symbol it means that there is ...

Page 37: ...uDirect an optional wireless accessory also has a DAI jack Easy DAI automatically selects your direct audio input program when a DAI signal is detected by your hearing aids A short melody will play to conﬁrm that easy DAI is activated When you disconnect the DAI input your hearing aids will return to the program you were in prior to switching Ask your hearing healthcare professional for informatio...

Page 38: ...own Insert battery plus side up Earmolds slim tubes domes blocked with ear wax Clean earmolds domes See Cleaning your hearing aids Use cleaning pin to dislodge ear wax in slim tubes Consult your hearing healthcare professional Plugged microphone shield Consult your hearing healthcare professional Troubleshooting guide Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 38 ...

Page 39: ...erly See Putting your hearing aids on your ears Reinsert carefully Change in hearing Consult your hearing healthcare professional Earmolds slim tubes domes blocked with ear wax Clean earmolds See Cleaning your hearing aids Use cleaning pin to dislodge ear wax in slim tubes Consult your hearing healthcare professional Plugged microphone shield Consult your hearing healthcare professional Yuu BTE Us...

Page 40: ...s Low battery Replace battery Whistling Earmolds slim tubes domes not inserted properly See Putting your hearing aids on your ears Reinsert carefully Hand clothing near ear Move hand clothing away from your ear Poorly ﬁtting earmolds slim tubes domes Consult your hearing healthcare professional Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 40 ...

Page 41: ...r wax in slim tubes Consult your hearing healthcare professional Low battery Replace battery Plugged microphone shield Consult your hearing healthcare professional Earmolds slim tubes domes falling out of ear Poorly ﬁtting earmolds slim tubes domes Consult your hearing healthcare professional Earmolds slim tubes domes not inserted properly See Putting your hearing aids on your ears Reinsert carefu...

Page 42: ...telephone Hearing aid requires adjustment Consult your hearing healthcare professional For any problems not listed in the guide contact your hearing healthcare professional If you do not have a hearing healthcare professional please contact the nearest ofﬁce listed on the back page of this booklet Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 42 ...

Page 43: ... your hearing aids in explosion hazard areas Allergic reactions to hearing aids are unlikely However if you experience itching redness soreness inﬂammation or a burning sensation in or around your ears inform your hearing healthcare professional and contact your physician In the unlikely case that any parts remain in the ear canal after the removal of the hearing aid contact a physician immediatel...

Page 44: ...k with your hearing healthcare professional to ensure the maximum output of your hearing aids is suitable for your particular hearing loss Easy t magnet warnings Be sure the magnet is securely afﬁxed to the telephone Keep loose magnets out of reach of children and pets If the magnet falls into your ear contact your hearing healthcare professional If the magnet is swallowed contact your physician i...

Page 45: ...tortion during dialing or phoning may mean that the phone handset is stressed by the magnet To avoid any damage please move the magnet to another place on the telephone receiver Battery warnings Never leave hearing aids or batteries where small children and pets can reach them Never put hearing aids or batteries in your mouth If a hearing aid or battery is swallowed call a physician immediately Yu...

Page 46: ...aids use the most modern components to provide the best possible sound quality in every listening situation However communication devices such as digital cell phones can create interference a buzzing sound in hearing aids If you experience interference from a cell phone being used close by you can minimize this interference in a number of ways Switch your hearing aids to another program turn your ...

Page 47: ...rforated eardrums exposed middle ear cavities or surgically altered ear canals In the case of such a condition we recommend to use a customized ear mold Labeling The serial number and year of manufacture are located inside the battery door Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 47 ...

Page 48: ...s iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of signiﬁcant cerumen accumulation or a foreign body in the ear canal viii Pain or discomfort in the ear Special care should be exercised in selecting and ﬁtting a ...

Page 49: ...to assess your ability to hear with and without a hearing aid The hearing aid evaluation will enable the audiologist or dispenser to select and ﬁt a hearing aid to your individual needs If you have reservations about your ability to adapt to ampliﬁcation you should inquire about the availability of a trial rental or purchase option program Many hearing aid dispensers now offer programs that permit...

Page 50: ...ns The sum of the hearing aid rating e g M2 T2 2 and the telephone rating e g M3 T3 3 is 5 and any combination that equals 5 will provide normal use A sum of 6 or greater indicates excellent performance The equipment performance measurements categories and system classiﬁcations are based upon the best information available but cannot guarantee that all users will be satisﬁed The rating of this hea...

Page 51: ...rtiﬁed under Standard hearing system USA FCC ID VMY UWBTE1 Canada IC 2756A UWBTE1 Notice 1 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice...

Page 52: ...ommunications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the...

Page 53: ..._____ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ Yuu BTE User Gui...

Page 54: ..._______________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 54 ...

Page 55: ...s Ir D S Tuijnmanweg 10 4131 PN VIANEN New Zealand 10 215 Rosedale Rd M277 Private Bag 300987 Albany Auckland Russia Tverskaya str 12 bldg 9 1th ﬂoor ofﬁce 98 125009 Moscow South Africa First Floor Selborne House Fourways Golf Park Roos Street Fourways Johannesburg Spain Avenida de la Industria nº13 15 Polígono de Canastell 03690 Sant Vicent del Raspeig Alicante España Sweden Förmansvägen 2 4 tr S...

Page 56: ...Distributor www unitron com B 11 034 029 5858 02 Yuu BTE User Guide_Layout 1 20 02 2014 16 49 Page 56 ...

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