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REV D1 

Sprite Installation and Operator’s Manual 

12.3  Alerts and LCD Messages 

An  alert  occurs  when  the  Unit detects a condition requiring user intervention such as an empty stock bin, etc.  Alerts are 
indicated  by  a  buzzer  sounding  and  an  illuminated  LED  indicator.    A  corresponding  message  is  displayed  on the control 
panel LCD.  The amber stock LED may also light if the alert condition was caused by the Unit running out of stock. 

An alert can be either soft or hard.  Soft alerts require only that the condition (such as out of stock) be corrected to clear the 
alert.    Hard  alerts  require  that  the 

RESET/EXIT

  push-button  be  pressed  after  the  condition  (such  as  a  stock  jam)  is 

corrected. 

Basic LCD Alert Messages 

Refer to following table for a list of the messages displayed, their description, and the appropriate corrective action: 

LCD 

Messages 

Description 

Corrective Action 

(ALERT CLEAR) 

 

 
Communications error (primarily related 
to serial communications with the host). 

 
Typical message sequence when the Unit 
detects that the incoming data does not match 
its communication parameters such as baud 
rate, parity, or data/stop bit size. 

 

 
No floppy diskette detected in disk drive. 

 
Insert Unimark Application System Software 
floppy diskette in disk drive. 

 

Ensure diskette is fully inserted in disk drive. 

 

 
Font 

files 

unreadable,  missing,  or 

corrupted. 

 
Insert backup floppy diskette in disk drive. 

 

Ensure diskette is fully inserted in disk drive. 

 

 
Application 

flash 

unreadable 

or 

corrupted. 

 
Controller board is most likely unusable. 

 

Contact Unimark Service. 

 

 
Setup  files  unreadable,  missing,  or 
corrupted. 

 

These are scrolling messages; wait for the 
entire message for complete instructions. 

 
Insert backup floppy diskette in disk drive. 
Ensure diskette is fully inserted in disk drive. 

 

Setup files could be replaced on floppy, or 
unit may automatically recreate them if 
possible. 

 F l o p p y 

 F a i l e d 

 N o   F o n t s 

 F o u n d 

 N o   A p p 

 F o u n d 

 N o   S e t u p 

 F o u n d 

 O n l i n e 

 C o m m  E r r 

Summary of Contents for Sprite

Page 1: ...www unimark com Unimark Service USA 800 255 6356 or 913 649 2424 2006 Unimark Products LLC a Microcom Corporation Company P N 71U 1405 100 REV D1 Installation and Operator s Manual...

Page 2: ...Sprite Installation and Operator s Manual REV D1 Page 2 of 36...

Page 3: ...nu 7 4 Information Menu 8 0 Basic Unit Operation and Setup Page 16 8 1 Initial Setup 8 2 Loading Ticket Stock 9 0 Operating Under a CRS or Airline Host Page 19 10 0 Clearing Stock Jams Page 19 11 0 Cl...

Page 4: ...telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices t...

Page 5: ...The Unit s front control panel incorporates multi function control push buttons indicator LEDs and an alpha numeric character display The display provides Unit status and activity information as well...

Page 6: ...t Panel Section for details LEDs Four indicator LEDs see Front Panel Section for details Display 2 row by 8 column 2x8 alpha numeric see Front Panel Section for details Physical Unit Dimensions 9 229m...

Page 7: ...sport Association IATA specification 1722c Attachment C The Unit s magnetic encoder is also capable of SCN pre read before print encoded burst operations if required Ticket Stock The Unit uses fan fol...

Page 8: ...rint data On the communications daughter board is where all of the circuitry for communication with the host resides The user interface module is used for setting up the Unit on initial installations...

Page 9: ...e Unit and its sides front and top to allow proper ventilation At least 9 inches of space is required behind the Unit for cabling airflow and one ticket box Bin A or Bin B If two ticket boxes are used...

Page 10: ...1 The Unit has the following physical connections 1 POWER An IEC 320 power connection accepting 110 220VAC 50 60Hz 2 COMM 1 and COMM 2 RS 232 interface connections These connections are DB 25 female p...

Page 11: ...The Unit may also have optional hardware interfaces including Ethernet USB and Modem Custom firmware interfaces can be written for these and the existing serial interface 5 2 Data Structure The Unit u...

Page 12: ...when the SPRITE power switch is ON When not illuminated power is OFF ONLINE Green When illuminated the SPRITE is Online and ready to receive data from the CRS When not illuminated the SPRITE is Offli...

Page 13: ...om list 1 ATB Print Config Coupon 1 ATB ITIN Adjust Cleaning Card 1 ICONS Online Offline Info Defaults 3 Service Menu 2 1 Choosing this menu selection causes an action in the Unit There are no other s...

Page 14: ...ct Y Select Y to print test coupon Burster Enter Value Select Y Select Y to print test coupon Top Margin Enter Value Select Y Select Y to print test coupon Left Margin Enter Value Select Y Select Y to...

Page 15: ...structure may change depending on the specific customer firmware version BIN A of Coupons Stock Counts BIN B of Coupons Total Coupon Count Print head Count of Coupons Info Read SCN only available if S...

Page 16: ...es are experienced with any of these procedures please refer to the Troubleshooting Section for help CAUTION To prevent damage immediately toggle the power switch to the 0 OFF position if the SPRITE d...

Page 17: ...will be voided and placed in the exit bin 8 1 3 When the Unit successfully completes initialization the following message is displayed to indicate the unit is Online and ready to print 8 1 4 If the Un...

Page 18: ...he optional Locked Ticket Box was purchased attach the bin to the rear of the SPRITE printer using the two thumbscrews already installed in the bin The Locked Ticket Box can be set up in two different...

Page 19: ...ash when data from the host is being received by the Unit 9 0 5 Verify that a test ticket is printed after the host data transmission is complete and that the test ticket is printed correctly If the t...

Page 20: ...10 0 4 2 Unlock and open the door on the left side of cabinet to a maximum of 90 WARNING To prevent personal injury do not touch motors when clearing ticket stock jams After extended Unit use motors...

Page 21: ...slots transport mechanism and exposed components for dust buildup All dust should be removed at least every three months to maintain performance 11 1 3 If cleaning is required complete the recommended...

Page 22: ...4 2 Press the up or down arrow push buttons to access MENU PRINT Press ONLINE ENTER push button 11 4 3 Press the up or down arrow push buttons to access PRINT CLEAN Press ONLINE ENTER push button 11 4...

Page 23: ...e SPRITE was Online Press ONLINE ENTER button to return Online Alert condition forced Unit Offline Clear alert condition and press RESET EXIT button followed by ONLINE ENTER Unit delivers blank coupon...

Page 24: ...older 12 2 3 Disconnect the power cord remove the fuse holder and check the fuse 12 2 4 If the fuse is bad replace it with a fuse of the same rating see below CAUTION To prevent the risk of fire repla...

Page 25: ...CLEAR Communications error primarily related to serial communications with the host Typical message sequence when the Unit detects that the incoming data does not match its communication parameters s...

Page 26: ...age Replenish Stock B supply Soft alert cleared Burster failure1 Alternating message Remove damaged stock from burster area and press RESET EXIT push button to clear hard alert Document jam at exit1 A...

Page 27: ...ent jam at Bin B1 Alternating message Clear jam load stock correctly and press RESET EXIT push button to clear hard alert Document jam at Encoder1 Alternating message Clear jam load stock correctly an...

Page 28: ...d Default settings into a new setup file APP INI and finish booting to the Online state Press Enter key continue Second Scrolling message After loading defaults the Unit may have different communicati...

Page 29: ...d place the unit back in operation Messages may vary slightly depending on the sequence of events OR Bin A Empty1 While processing Tickets Stock ran out in Bin A while processing tickets Manually load...

Page 30: ...ate and ready for operation Exit Bin Full1 Exit bin has filled and tripped the stock level sensor Manually remove coupons to restart print process press ONLINE ENTER push button if necessary Floppy Me...

Page 31: ...ppy controller error will occur Install floppy disk and power cycle unit Once floppy disk has been removed it is recommended to power cycle the unit to return the Unit to its defaulted operating state...

Page 32: ...y Press ONLINE ENTER push button twice to clear the message or message will be cleared upon receiving any valid AEA command Check In or Revalidation in progress Unit could not process command because...

Page 33: ...in B However these adjustments are only available when the Unit is Offline and the Adjustments menu is selected Because of the wide variance in stock quality some print issues can be resolved by chang...

Page 34: ...erial and it is still in good condition we recommend that you re use it Otherwise contact Unimark for a packing kit The figure below shows an exploded view of typical packing for shipping the SPRITE U...

Page 35: ...to attendant to guide you to our technical support line A technical support analyst will assist you To better serve you please have the product in question on line and ready to test prior to calling t...

Page 36: ...sponsible for any loss or damages incurred in shipping Any warranty work to be performed by Unimark shall be subject to Unimark s confirmation that such product meets Unimark warranty In the event of...

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