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Unify OpenStage 20 E SIP, User Manual


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Contents

Hunt group functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Making a line busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Marking the last line in the hunt group chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Reachability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Serial call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Parallel call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Parking a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Call park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Unparking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Silent Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Active silent monitoring  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Muted silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

One-way Intercom and Two-way Intercom function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

One-way Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Two-way Intercom (not for OpenStage 20 E)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Announcing the local phone number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   116
Dialling the last caller  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Retrieving and dialling the last answered caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Retrieving and dialling the phone number of the last caller dialled . . . . . . . . . . . . . . . . . . . 117

Picking up out-of-hours calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   117
Code table for OpenScape Voice functions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Impact Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Answering a call with a lower Impact Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Answering a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Answering forwarded calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Answering a second call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Calls to a lower Impact Level  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Off-hook dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Forwarding a call with a lower IL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Conducting a call with a lower Impact Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Conducting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Holding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Conference  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Reconnecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
IL alarm  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Individual phone configuration   . . . . . . . . . . . . . . . . . . . . . . . 123

Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   123

Adjusting the display to a comfortable reading angle  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Setting contrast  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Setting the time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Setting daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Automatic daylight saving time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Date display format  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Special ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Tone and indication with an unsecured voice connection . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Key click  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Summary of Contents for OpenStage 20 E SIP

Page 1: ...OpenStage 20 E SIP OpenStage 20 20 G SIP OpenScape Voice User Guide A31003 S2030 U109 5 7619...

Page 2: ...Unify Software and Solutions GmbH Co KG 11 2018 All rights reserved Reference No A31003 S2030 U109 5 7619 The information provided in this document contains merely general descriptions or characteris...

Page 3: ...ration of substances used in products can be found in the Unify Expert WIKI at http wiki unify com under the section Declarations of Conformity All electrical and electronic products should be dispose...

Page 4: ...tities of dust accumulate this can con siderably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the ele...

Page 5: ...ys 15 Function keys 15 Audio keys 15 3 way navigator 16 Keypad 16 Display 18 Idle mode 18 Displays on the status line for adjusting the volume 19 Records 21 Messages 21 Calls 21 Additional notes on ca...

Page 6: ...arding 48 Defining the ring duration before call forwarding on no reply 49 Call forwarding by call type 50 Forwarding menu 50 Using call forwarding 51 Activating or deactivating immediate call forward...

Page 7: ...ecurity 95 User password 95 Phone locking 98 Mobility 100 Mobility scenarios 100 Logging on and off at the same phone 100 Logging on and off at different phones 100 Transferring user defined settings...

Page 8: ...for OpenScape Voice functions 118 Impact Levels 119 Answering a call with a lower Impact Level 120 Answering a call 120 Answering forwarded calls 120 Answering a second call 120 Calls to a lower Impa...

Page 9: ...lling call recording 145 Consultation during call recording 146 Second call during call recording 146 Call recording while alternating 147 Your call is paused and reconnected during the recording 147...

Page 10: ...mplied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or pro...

Page 11: ...ready when you contact our service department regarding faults or problems with the product Speakerphone quality and display legibility To ensure good speakerphone quality OpenStage 20 20 G only the a...

Page 12: ...calls as normal using the handset 2 The tilt and swivel display provides intuitive support for telephone operation two lines with up to 33 characters each 3 The function keys allow you to call up the...

Page 13: ...of your OpenStage 20 E 20 20 G SIP OpenStage 20 E 20 20 G LCD display 33 x 2 characters Full duplex speakerphone function 10 100 Mbps Ethernet switch Page 14 10 100 1000 Mbps Ethernet switch Page 14 W...

Page 14: ...ng this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenStage Manager This program offers you an additional optio...

Page 15: ...key Key Function when key is pressed N Open the phone s main menu with red LED key O Open the menu for voicemail or missed calls with red LED key Key Function when key is pressed p Activate deactivat...

Page 16: ...h press the number 4 key on the keypad twice When entering text all characters available for the key pressed and the character selected are briefly displayed Character overview depends on the current...

Page 17: ...one using i OK Applies changes and closes the editor Delete Deletes characters from right to left Cancel Discards changes and exits the editor Mode here can also be used to switch 123 Digits only ABC...

Page 18: ...in idle mode press a key on the 3 way navigator Page 16 to display the idle menu You can call up various functions here Entries may vary The idle menu may contain the following entries Redial Ringer...

Page 19: ...will see the following displays in the status line Icon Explanation The ringtone is deactivated The ringtone is set to a beep The phone lock is activated The Do not disturb function is activated Icon...

Page 20: ...riate function and confirm this with i The menu with the functions closes automatically after you have executed an action To delete info only messages press Navigation key i Icons during a call Icon M...

Page 21: ...ll journal is disabled Page 91 Call lists Each call list may contain up to 30 entries Once this limit is reached the oldest entry in the log is deleted Multiple calls from the same number are only lis...

Page 22: ...fore partly also as Missed This is regardless of how the new parameter for missed calls is defined Telephone menu Press the N key to open the telephone menu This menu contains the following entries Pe...

Page 23: ...interrupt editing in the menu for example to call someone or to answer a call Then press the N key This takes you back to the point in the menu from which you exited This is however only possible for...

Page 24: ...functioning of a phone for example the administrator installs a monitoring function You can use your phone as normal during monitoring However you will first be informed about the operation with a mes...

Page 25: ...e Call forwarding Page 43 Voicemail Page 32 Callback Page 40 Group functions Page 31 OpenScape Voice functions Page 104 answering a call The OpenStage phone rings If transmitted calling party informat...

Page 26: ...lume Suggestions for using speakerphone mode Tell the other party that speakerphone mode is active Adjust the call volume while speakerphone mode is active The ideal distance between the user and the...

Page 27: ...y either via the handset or in speakerphone mode Picking up the held call Prerequisite Your colleague has placed a call on hold on their multi line phone You know the coworker s internal phone number...

Page 28: ...s set to US you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode n Press the key shown Replace the handset Proceed with your call or Make note of...

Page 29: ...call Let the other party know that you have turned on the loudspeaker Prerequisite You are conducting a call via the handset Activating n Press the key shown Deactivating n Press the lit key Switch t...

Page 30: ...or the hands free microphone OpenStage 20 20 G only Prerequisite You are conducting a call Deactivating the microphone p Press the key shown The key lights up Activating the microphone p Press the lit...

Page 31: ...on Picking up a group call The pop up menu opens Confirm or Lift the handset only if the appropriate function is set by your administrator Ignoring a group call Select and confirm the option shown The...

Page 32: ...essages are waiting you will be shown a list with the new messages and the messages you have already listened to sorted by status The number of the re spective messages is indicated You can browse the...

Page 33: ...en Dialling Page 78 you will not be interrupted by an incoming call In this case the caller hears the busy sig nal Dial Redial 1 l 1 Please note the information in relation to the call journal on Page...

Page 34: ...umber dialled First enter the number First enter the number The loudspeaker key illuminates when you enter the first digit j Enter the station number Confirm or wait until the dial delay expires see P...

Page 35: ...firm if nec j Enter and confirm the user password Select and confirm the option shown Confirm Select and confirm the option shown Select and confirm the option shown to activate the immediate dialling...

Page 36: ...the call list This also applies for redialling the last number dialled Page 91 If the call journal is disabled you will be shown the message Key function unavail able on the display when you try to e...

Page 37: ...onnection when you intend to set up a conference with the new participant j Enter and confirm the second party s phone number Consult f Start conference If you want to use a call list or one of the ph...

Page 38: ...ve the call via the context menu before the defined time expires Confirm the option shown You are reconnected with the first party Switching to the held party alternating Prerequisite You are conducti...

Page 39: ...re in speakerphone mode OpenStage 20 20 G only press the loudspeaker key The other two parties are now connected to one another Allowing call joining z You can also configure this setting via the WBM...

Page 40: ...elect and confirm the option shown Deleting callback requests You can delete scheduled callback requests if you no longer need to return a call for example at the end of the working day Prerequisite A...

Page 41: ...caller s phone number is added to the missed calls list Permitting a callback z You can also configure this setting via the WBM interface Page 151 N Press the key shown Select and confirm the option...

Page 42: ...ls list This list provides information on the missed call and lets you call back the number directly call lists Page 21 Missed calls are not saved and displayed if the call journal is disabled Page 91...

Page 43: ...nditions can be programmed in the forwarding menu Unconditional Busy On no reply Because of its direct impact Unconditional call forwarding has the highest pri ority followed by No reply and Busy If a...

Page 44: ...ly deactivated or Activate call forwarding to last destination The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destina tion and you have the fol...

Page 45: ...m the destination phone number or Edit favourites You can configure up to five destination phone numbers for call forwarding These destination phone numbers can then be assigned different forwarding c...

Page 46: ...e types of call forwarding are offered in the settings menu Unconditional Busy No reply 1 Copy Select and confirm type of forwarding here for instance Unconditional Select and confirm the option shown...

Page 47: ...call forwarding Cancel Select and confirm within three seconds Select and confirm type of forwarding here for instance Unconditional Select and confirm a saved destination The forwarding type is acti...

Page 48: ...Unconditional 3339 default setting is off Busy 3335 No reply 1 s 3336 and confirm your selection For example here Unconditional Select and confirm the option shown Call forwarding is activated This t...

Page 49: ...wn Select and confirm within three seconds Select and confirm the type of call forwarding Select and confirm the option shown j Enter the desired time in seconds and confirm your entry The set time is...

Page 50: ...ng during a call Forwarding menu The Forwarding menu is opened either using the r key or via the user menu Page 59 and contains the three forwarding types Unconditional Busy No reply Because of its di...

Page 51: ...l it is now automatically deac tivated or Activating forwarding to last destination The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you a...

Page 52: ...orwarding Cancel Select and confirm within three seconds You are then offered three forwarding types in the Settings menu with three call types each and with frequently used destination numbers preass...

Page 53: ...additionally and enter a destination phone number If you assign destination phone numbers for External and Internal for example both external and internal calls will be forwarded to the respective des...

Page 54: ...ting destination phone numbers The current destination phone number for a call type is copied For example the current destination phone number for All calls should also become the current destination...

Page 55: ...mber The call type In ternal for Busy is activated automatically N Press the illuminated key to open the call view Assigning a destination phone number to a call type Prerequisite At least one destina...

Page 56: ...Any call has priority in this case and all calls are forwarded to the defined destination phone number Call forwarding for the call types External and Internal can be activated at the same time INT EX...

Page 57: ...a call forwarding chain consisting of several telephones where the last member of the chain is your phone A popup window opens on your phone s display with the following information Who is calling Wh...

Page 58: ...he destination phone number The call is deflected Permitting call deflection z You can also configure this setting via the WBM interface Page 151 Deflect must be authorised by administrator N Press th...

Page 59: ...firm the option shown Select and confirm the option shown Configuring forwarding Select and confirm the option shown For a description of the settings refer to section Standard call forwarding Page 43...

Page 60: ...password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select Yes...

Page 61: ...or only OpenStage 20 20 G pressed the loudspeaker key in speakerphone mode A recall follows immediately and a pop up menu appears on the display Select and confirm the option shown to resume the call...

Page 62: ...you want to receive an automatic reminder about a held call The minimum value is 3 that is the reminder is output after three minutes The maximum value is 15 minutes z You can also configure this set...

Page 63: ...gure this setting via the WBM interface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Sele...

Page 64: ...terface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown...

Page 65: ...second call If the second call is your active call you can initiate a consultation call from it From a consultation call in the second call you can initiate a conference toggle between the second cal...

Page 66: ...an make a consultation call initiate a conference toggle between the consultation call and your call party transfer a call A third call would be rejected with the busy signal If you have disconnected...

Page 67: ...umber The second call is deflected to the destination specified You are reconnected with the first party Connecting parties Prerequisite You have accepted the second call Select and confirm the option...

Page 68: ...rm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown...

Page 69: ...terface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown...

Page 70: ...f the two phonebooks Page 84 Confirm or wait until the autodial delay expires Transferring with consultation You can announce a call to a recipient before transferring it Prerequisite You are conducti...

Page 71: ...not answer you will be called back by the first party Allowing call transfer z You can also configure this setting via the WBM interface Page 151 N Press the key shown Select and confirm the option s...

Page 72: ...erface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown S...

Page 73: ...n of the configured CTI application can be found in the corresponding user guide z You can also configure this setting via the WBM interface Page 151 Prerequisite The option was programmed by your adm...

Page 74: ...also configure this setting via the WBM interface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option...

Page 75: ...not al ready lifted the handset conduct the call now in speakerphone mode only OpenStage 20 20 G Calling a subscriber from the local phonebook N Press the key shown Confirm the option shown Select an...

Page 76: ...ks lifting the handset This only works if the phone number was entered when the phone was idle or if it was entered for a consultation call when the handset was off hook n pressing the loudspeaker key...

Page 77: ...g via the WBM interface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm t...

Page 78: ...etting via the WBM interface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and conf...

Page 79: ...r down or On the display select and confirm the second connection you want to clear down Select and confirm the option shown You are now involved in a one to one call with the remaining call party or...

Page 80: ...conference call Disconnecting a party Select and confirm the option shown in the menu Both connections are cleared down the conference is cleared down Allowing a local conference This option allows or...

Page 81: ...tting via the WBM interface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confi...

Page 82: ...rence on hold leave the conference Conducting a consultation call Select and confirm the option shown in the Conference context menu If the party answers you can toggle between the party and the confe...

Page 83: ...layed You can scroll through the list of participants Putting the conference on hold Select and confirm the option shown in the Conference context menu The conference is placed on hold and you can con...

Page 84: ...ill in the three fields Last name First name Number accordingly Select and confirm to save the phonebook entry Editing a contact z You can edit contacts more conveniently via the WBM interface Page 15...

Page 85: ...rm the option shown Confirm the option shown or Select and confirm to cancel the process Deleting all contacts z You can delete contacts more conveniently via the WBM interface Page 151 N Press the ke...

Page 86: ...The first name found with the initial letter K is displayed after a short time If you are looking for a name that begins with Kr also enter the second letter in the search field The first name found...

Page 87: ...te Phone book Corporate Select and confirm the option shown The following 11 search fields can be used Last name First name Business 1 Business 2 Mobile Private Company Address 1 Address 2 Job functio...

Page 88: ...and confirm the option shown You can now enter new search criteria for a search Defining a qualifier before a search Prior to a search you can select which qualifiers should also appear in the out put...

Page 89: ...keys are used to delete individual characters You can control the search individually by entering special characters To select special characters first press the key Rule list You enter these charact...

Page 90: ...ists Page 91 otherwise the menu option Calls is not offered Dial entry O Press the key shown Select and confirm the option shown For instance select and confirm the list of missed calls The list is so...

Page 91: ...e option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm to disable the call journal The message Call Log is dis ab...

Page 92: ...cally z You can also configure this setting via the WBM interface Page 151 N Press the key shown Select and confirm the option shown Select and confirm the option shown if nec j Enter and confirm the...

Page 93: ...ars from the status bar on the display You can also switch the function on and off using the option in the idle menu Select and confirm the option shown Setting the ringer to a beep Hold down the key...

Page 94: ...ect and confirm the option shown The do not disturb icon is deleted Allowing Do not disturb z You can also configure this setting via the WBM interface Page 151 N Press the key shown Select and confir...

Page 95: ...period of validity You will have to create a new password when the period ends The message Change Password 1 days left will alert you to this at the appropriate time The message Pass word has expired...

Page 96: ...lect and confirm the option shown j Enter the current password at least six characters text entry see Page 16 and confirm your entry Select and confirm the option shown j Enter a new password at least...

Page 97: ...tivate the password Confirm entry at least 6 characters text entry see Page 16 Select and confirm the option shown j Enter six zeros 000000 to deactivate the password for text input see Page 16 and co...

Page 98: ...r password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the option shown and confirm twice The...

Page 99: ...pted to enter the user password or Select and confirm if you only know the administrator password You are prompt ed to enter the administrator password j User password or enter and confirm the adminis...

Page 100: ...orced logon when the user is still logged on at that phone Page 102 Delayed logon at a remote phone with forced logon when the user is still logged on at that phone and the phone is busy Page 103 Tran...

Page 101: ...phone Prerequisite You are logged on as a mobility user Select from the idle display context menu Page 18 and confirm The logoff procedure starts immediately Is displayed You briefly have the option t...

Page 102: ...ether or not the remote phone is busy Select from the idle display context menu Page 18 and confirm The Mobility logon dialog appears You are prompted to enter your mobility ID j Enter and confirm mob...

Page 103: ...y code usually a phone number text editor see Page 17 You are prompted to enter the password j Enter and confirm the user password text editor see Page 17 The mobility message appears on the display L...

Page 104: ...g If your administrator activated caller ID transmission for your phone you can de activate this setting as follows Lift the handset j Enter the code see the table of codes Page 118 to suppress the ca...

Page 105: ...n for your phone you can enable this setting for the next call as follows Lift the handset j Enter the code see the table of codes Page 118 Z Wait until you hear the confirmation tone or announcement...

Page 106: ...by verbal user prompts that let you add entries to the selection list delete entries in the selection list check the selection list activate or deactivate the function For call rejection As for select...

Page 107: ...iated dialling Abbreviated dialling gives you access to a central list of frequently dialled phone numbers You can dial a specific phone number by simply entering a digit string As these are three dig...

Page 108: ...tributing calls to a group of tele phones If you want another member of the group to pick up an incoming call you can set your telephone to signal the busy status for your line to the other members of...

Page 109: ...a free line in the hunt group chain after it reaches this line Activating Lift the handset j Enter the code see the table of codes Page 118 Z Wait until you hear the confirmation tone Deactivating Unm...

Page 110: ...following infor mation Feature name Current status active inactive Number of numbers currently on the serial call list You are prompted to do one of the following Activate deactivate the feature only...

Page 111: ...e only if numbers are already entered in the list Call up the numbers currently entered in the list Add or delete numbers Repeat the options in edit mode If the parallel call list is still empty you a...

Page 112: ...owed by a line number see code table Page 118 You receive a confirmation tone The caller hears a waiting melody Replace the handset Tell your colleague that a call for him is parked and give him the l...

Page 113: ...Active silent monitoring Station A and B are on a call You want to listen to the call and talk to Station A and B All callers can hear and speak to each other Lift the handset j Enter the code for act...

Page 114: ...u can hear station B but cannot talk to him because he cannot hear you Station A and B can hear and speak to each other Lift the handset j Enter the code for muted silent monitoring and the destinatio...

Page 115: ...ve group as you and has like wise been assigned a member number The team member s phone has a loudspeaker One way Intercom and or a speakerphone function Two way Intercom Automatic answering is activa...

Page 116: ...peakerphone function The loudspeaker and microphone of the destination phone are switched on automatically Two way Intercom with variable input of member number n Press the key to use your speakerphon...

Page 117: ...s of your phone as usual Lift the handset j Enter the code for dialling the last caller dialled see code table Page 118 The phone number is dialled and the connection is established Picking up out of...

Page 118: ...7 Accepting anonymous calls Page 107 Using abbreviated dialling Page 107 Call tracing Page 107 Making a line busy on Page 108 Making a line busy off Page 108 End of hunt group chain on Page 109 End of...

Page 119: ...on is being established or has been established Calls with a low Impact Level are treated in a particular way either through their own icons text labels and or a special ringtone It should be noted th...

Page 120: ...e loudspeaker key or via the headset Answering forwarded calls The phone rings with the defined ringtone for calls with a lower IL The caller is shown with a special icon the forwarding icon and the a...

Page 121: ...er IL If you are forwarding a partner with a lower IL to a partner with a higher IL this will be displayed when the connection is established Prerequisite The Deflect function is approved by the admin...

Page 122: ...erence call At least one of the partners belongs to the lower IL zone The advisory Lower IL is dis played in the Conference line Reconnecting You have ended a consultation call for example by replacin...

Page 123: ...ple contrast levels that you can set according to your light conditions z You can also configure this setting via the WBM interface Page 151 N Press the key shown Select and confirm the option shown C...

Page 124: ...d confirm the option shown Select and confirm the option shown The time set is displayed j Enter and confirm the time Select the option shown and confirm twice Setting the date N Press the key shown S...

Page 125: ...saving and standard time Prerequisite Auto DST is deactivated Page 126 Enter the difference to be used for daylight saving time z You can also configure this setting via the WBM interface Page 151 N...

Page 126: ...ylight saving time must be manually set if a No is entered for Auto DST Page 125 Time display format z You can also configure this setting via the WBM interface Page 151 N Press the key shown Select a...

Page 127: ...elect and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The format set is displayed Select and c...

Page 128: ...ting via the WBM interface Page 151 Example Handset N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown S...

Page 129: ...own and confirm twice Pattern melody z You can also configure this setting via the WBM interface Page 151 Prerequisite You have choosen the pattern ringtone see Page 129 N Press the key shown Select a...

Page 130: ...if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown and then select the required Ringer tone seque...

Page 131: ...d confirm Select the option shown and confirm twice Country setting for speakerphone mode Configure the regional setting you prefer for speakerphone mode here only with OpenStage 20 20 G see Page 28 z...

Page 132: ...irm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The setting is made in the same way for all four types...

Page 133: ...e and indication with an unsecured voice connection Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be s...

Page 134: ...Confirm if nec j Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Adjusting the volume for the Key click Select and confirm the option shown...

Page 135: ...face Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown The...

Page 136: ...Catal 5 6 Cymraeg 7 Dansk 8 Deutsch 9 Eesti keel 10 English 11 English US 12 Espa ol 13 Fran ais 14 Hrvatski 15 Italiano 16 Latvie u Valoda 17 Lietuvi Kalba 18 Magyar 19 Nederlands 20 Norsk 21 Polski...

Page 137: ...ce You may choose from the following countries Settings User Locality Country Germany f United States f 1 The phone displays the current setting Option Save Exit l 1 ArgentinienAR 20 Luxembourg LU 2 A...

Page 138: ...nterface Page 151 N Press the key shown Select and confirm the option shown Confirm if nec j Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown...

Page 139: ...of the WBM interface This address is specified in the address line of the Internet browser and is used to call the WBM interface of the phone in the browser DNS domain The DNS domain that can be assig...

Page 140: ...s Volumes Settings Call lists All entries are deleted Attention All data is reset without a warning tone Initiating the reset v Press the key shown until the Menu tab is active Select and confirm the...

Page 141: ...ecorder automatically in order to ensure that all calls are being recorded Mode MANUAL You decide when the recorder is started and stopped or paused If the recorder is switched on all further calls wi...

Page 142: ...is immaterial here whether a call is set up directly via the telephone or via an application Outgoing Incoming Consultation Pickup Reconnect Second call Connected call Conference1 Automatic call acce...

Page 143: ...all is being recorded The recording symbol on the display permanent Beep repeated at intervals for you and your call partner Beep single at the start of recording for you and your call partner The aud...

Page 144: ...mode is activated in principle in idle mode You cannot switch off the recorder As soon as a call is set up call recording starts automatically Lift the handset or n Press the key shown The station ans...

Page 145: ...cording manually during a call Prerequisite Manual mode or AutoStart is selected You are conducting a call Recording has started You are conducting a call see also Page 142 Select and confirm the opti...

Page 146: ...isplay again You can now terminate the consultation call or for example switch back to the first call party alternate while the consultation call is placed on hold Second call during call recording Pr...

Page 147: ...ding symbol is shown in the line for the main call this call is now being recorded You can pause and restart the recording at any time in manual and auto start modes Your call is paused and reconnecte...

Page 148: ...ge 65 The conference call is placed on hold You hear a beep and the recording symbol is shown in the line for the con sultation or second call The call is now being recorded Select the option shown in...

Page 149: ...er Diagnostic information Diagnostic Information 2011 05 25 08 14 34 00 terminal number 3336 01 sip server 192 168 1 240 02 sip port 5060 03 sip registrar 192 168 1 240 04 sip registrar port 5060 05 s...

Page 150: ...y mode Manual 31 dhcp reuse No 32 lan port type 0 33 pc port status None 34 pc port type 0 35 pc port autoMDIX No 36 vlan id 37 qos layer 2 Yes 38 qos layer 2 voice 5 39 qos layer 2 signalling None 40...

Page 151: ...rea lets you configure settings for administering your phone and the network environment Access to the Administrator Pages is protected by the admin password For more information con tact your adminis...

Page 152: ...ntries Click the menu heading again to close the menu 2 Click a menu entry to open the corresponding form 3 Make the desired changes 4 Click the corresponding button to save or discard your changes Bu...

Page 153: ...e g callback Emergency Special 1 Special 2 Special 3 Configuration Outgoing calls Autodial delay seconds V Page 76 Callback option V Page 41 Allow busy when dialling V Page 78 Allow transfer on ring V...

Page 154: ...old and hang up V Page 63 Allow music on hold V Page 64 Allow conferences V Page 80 Allow secure call signalling V Page 133 Toggling associate Page 69 Lower IL alert for GB only Lower IL alert V Page...

Page 155: ...ssword Old password User password V Page 95 Confirm password V Page 95 Phonebook Contact list V Page 84 New contact V Page 84 Last name First name Number Delete all contacts V Page 85 Confirm delete D...

Page 156: ...e phone The use of scouring agents is also forbidden Troubleshooting Pressed key does not respond Check if the key is stuck The phone does not ring on call Check whether the ringtone is deactivated se...

Page 157: ...ually confirmed using the Save Exit option or discarded using the Exit no save option The options grayed out are not available on the OpenStage 15 or have no function User Date and time Time hh mm Pag...

Page 158: ...ngtones Page 132 Internal Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone sequence 1 Save Exit Exit no save External Available Yes No Ringtone Ring file Ringer melody 2 Ringer tone seq...

Page 159: ...gtone Ring file Ringer melody 2 Ringer tone sequence 1 Save Exit Exit no save Back User Configuration Outgoing calls Autodial delay 6 Page 77 1 2 3 4 5 6 7 8 9 Return Callback No Page 41 Yes Return Bu...

Page 160: ...t favorites Page 45 Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Save Exit Exit no save Copy Page 46 Paste if copying is active Page 46 Return No reply 12345 Page 48 Turn on E...

Page 161: ...e Exit Exit no save CTI Anrufe AutoAnswer Yes Page 73 No Return AutoAnswer beep Yes Page 73 No Return AutoReconnect beep Yes Page 74 No Return Save Exit Exit no save Return Connected calls Allow call...

Page 162: ...No Save Exit Exit no save Return Call logging General Page 91 Enable call log Yes No Return Save Exit Exit no save Missed calls Page 92 Answered elsewhere Exclude Include Return Delete entry Delete w...

Page 163: ...ve Exit Exit no save Security Change user password Page 95 Current Password New user password Confirm New user password Save Exit Exit no save Phone lock Page 98 Save Exit Exit no save Phone lock No Y...

Page 164: ...52 Variable 44 51 Call forwarding chain 57 Call forwarding favourites 45 Call list 42 Call lists 84 90 Call log 21 42 Call recording alternating 147 automatic 143 AutoStart 144 call types 142 confere...

Page 165: ...g 35 76 Important information 3 4 K Key click 134 Keypad 16 L Language settings 135 LDAP 87 Locality 131 137 Location of the telephone 4 Logging on and off as a mobility user 101 102 M Mailbox key 12...

Page 166: ...ce 130 S Save destination phone number 45 Saving a destination phone number 52 Searching for a contact 86 87 Security 93 95 Serial call 110 Setting the time 124 Settings 123 Silent monitoring 113 Spea...

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